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Reviews of Hotel Wing International Chitose

3 out of 5
Hotel Wing International Chitose
2-2-10 Chiyoda-chou, Chitose, Hokkaido

Reviews

8.2

Very Good

Rating 10 - Excellent. 209 out of 586 reviews" "
Rating 8 - Good. 246 out of 586 reviews" "
Rating 6 - Okay. 99 out of 586 reviews" "
Rating 4 - Poor. 22 out of 586 reviews" "
Rating 2 - Terrible. 10 out of 586 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Maureen, Coldstream

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful friendly staff. Great value. Would definitely stay here again.
Stayed 1 night in Feb 2024
Response from Wing International Chitose. on Feb 26, 2024
Thank you very much for staying at Hotel Wing International Chitose. Thank you for your kind words. All of our staff will continue to work hard to make it a good trip for our customers. Thank you very much for your patronage of Hotel Wing International Chitose.

10/10 Excellent

Enrique

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was fantastic for the ice festival, just a little bit of a hassle in terms of distance
Stayed 6 nights in Feb 2024
Response from Hotel Wing International Chitose on Mar 11, 2024
Thank you very much for staying at Hotel Wing International. We apologize for any inconvenience caused by standing room, but all the staff will do their best every day to make your stay comfortable at the hotel. We look forward to seeing you again.

10/10 Excellent

Olivia

Traveled with group, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The breakfast was our favorite and had a good variety every morning. The room was clean and the bed was one of the most comfortable we've slept on in Japan. The staff was extremely friendly and helpful whenever we had questions. We would recommend this hotel and would stay again if back in the area.
Stayed 5 nights in Feb 2024
Response from Hotel Wing International Chitose on Mar 11, 2024
Thank you very much for staying at Hotel Wing International. Thank you for your very warm comments. Thanks to you, all of our staff will continue to strive to satisfy our customers. We look forward to seeing you again.

6/10 Okay

Connie

Liked: Cleanliness, staff & service
Sorry but beakfast are almost the same and lesser choices
Stayed 4 nights in Feb 2024
Response from ホテルウイングインターナショナル千歳 on Apr 11, 2024
Thank you very much for staying at Hotel Wing International Chitose.For breakfast, there is a menu that changes daily, but there are also items that are served the same every day. As much as possible, we review the menu every time so that you don't get bored.We will continue to work hard to improve our services so that our customers will not be disappointed.We look forward to seeing you again.

8/10 Good

Phil

Traveled with group
Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024
Response from ホテルウイングインターナショナル千歳 on Jan 27, 2024
Thank you very much for staying at Hotel Wing International Chitose.Thank you again for taking the time out of your busy schedule to post.We are very happy to hear that you were satisfied with your stay.We will continue to strive to improve our services to ensure customer satisfaction.We look forward to seeing you again.

8/10 Good

ATSUKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value, convenience
Nice hotel close to airport. Free shuttle was advertised but description needs to specify that shuttle is only available reserved only and is for transport to the airport, not from airport to hotel. Breakfast was really good!
Stayed 1 night in Jan 2024
Response from ホテルウイングインターナショナル千歳 on Jan 27, 2024
Thank you very much for staying at Hotel Wing International Chitose.Thank you again for taking the time out of your busy schedule to post.We are very happy to hear that you were satisfied with your stay.We will continue to strive to improve our services to ensure customer satisfaction.We look forward to seeing you again.

10/10 Excellent

Christal

Liked: Cleanliness, staff & service, property conditions & facilities
I wish the shuttle wasn’t full when we needed it
Stayed 1 night in Jan 2024
Response from ホテルウイングインターナショナル千歳 on Jan 20, 2024
Thank you very much for staying at our hotel.Also, thank you for taking the time out of your busy schedule to post.Thank you for your valuable feedback.The shuttle bus provided by the hotel has a seating capacity of 9 people, so it is inevitably limited to capacity.Thank you for your understanding.We look forward to seeing you again.

8/10 Good

Clyde

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price that is, get what you pay for. Super clean facilities, lovely staff. The room itself is a bit cramped. Highly recommend doing the buffet breakfast. For its price is great value. However, wish there was a later bus service to the airport, latest currently being 9:40am. Overall good place to stop by for a night or two.
Stayed 2 nights in Jan 2024
Response from ホテルウイングインターナショナル千歳 on Jan 20, 2024
Thank you very much for staying at our hotel.Also, thank you for taking the time out of your busy schedule to post.We are very happy to hear that you were satisfied with your stay.We will continue to strive to improve our services to ensure customer satisfaction.Regarding the departure time of the shuttle bus to the airport, our hotel's check-out time is 10:00, so the last shuttle bus will be at 9:40.Thank you for your understanding.We look forward to seeing you again.

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Comfy bed, strong shower and friendly staff! Plus, free shuttle on check out day to train or airport.
Stayed 5 nights in Jan 2024
Response from ホテルウィングインターナショナル千歳 on Jan 16, 2024
Thank you very much for staying at our hotel. Also, thank you again for taking time out of your busy schedule to post. We are delighted to hear that your stay has been a pleasant one. We will continue to strive to improve our services so that our customers can be satisfied. We look forward to seeing you again.

8/10 Good

Marie Lantis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very icy around the building
Stayed 3 nights in Dec 2023
Response from ホテルウィングインターナショナル千歳 on Dec 24, 2023
Thank you very much for staying at our hotel. We would also like to thank you for taking the time out of your busy schedule to post your review. Hokkaido is very cold from November to March, so please be careful about what you wear when you come. Please take care of your body. We look forward to seeing you again.

8/10 Good

Lily

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is totally worth it, opt in for a pretty good breakfast variety. The staff on the property is also super helpful and great! The only thing i didn’t really like was that the hallway reeked of cigarettes even though I got a a smoke-free room, i could still smell it through the walls.
Stayed 1 night in Nov 2023
Response from Hotel Wing International Chitose on Nov 21, 2023
Thank you for staying at our hotel.Also, I would like to thank you again for taking the time out of your busy schedule to evaluate me. We apologize for any inconvenience caused by the smell in the hallway and room.We will strive to improve our services so that our customers will be satisfied in the future.We look forward to seeing you again.

8/10 Good

Florime

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 3 nights in Sep 2023
Response from ホテルウイングインターナショナル千歳 on Sep 24, 2023
Thank you for staying at our hotel. We would also like to thank you for taking the time out of your busy schedule to rate us. We will continue to strive to improve our services to ensure customer satisfaction. We look forward to seeing you again.

8/10 Good

Kersey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was there to sleep before my flight and this was exactly what I wanted. I wouldn't suggest this hotel if you plan to stay long term as there is little to do in this area. However, if you want a place to stay on your last night in Hokkaido for an early flight the next day, look no further. I also want to shout out how great the breakfast was. I went to an expensive Onsen hotel and had their brwakfast. Not only was it cheaper at this Hotel, but the quality was better too. The staff were very helpful and kind during our stay.
Stayed 1 night in Sep 2023
Response from Hotel Wing International Chitose on Sep 23, 2023
Thank you for taking the time to share your feedback. We are glad that you recommend our hotel.We will continue to make efforts in providing better service for our customers.We look forward to seeing you again. Hotel wing international Chitose

8/10 Good

Janice

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly and prompt for check in. The hotel facilities itself was older but generally clean.
Stayed 1 night in Jun 2023
Response from ホテルウイングインターナショナル千歳 on Nov 5, 2023
Thank you very much for staying at our hotel. Also, I would like to thank you again for taking the time out of your busy schedule to evaluate me. We will continue to strive to improve our services so that our customers can be satisfied. We look forward to seeing you again.

10/10 Excellent

Yu chuan

Stayed 1 night in Mar 2023

10/10 Excellent

Khairuddin

Liked: Cleanliness, staff & service, property conditions & facilities
its awesome
Stayed 7 nights in Mar 2023
Response from ホテルウイングインターナショナル千歳 on Apr 12, 2023
Thank you very much for staying at our hotel. Thank you for your compliment. All of our employees will continue to strive to satisfy our customers.

8/10 Good

SARUDA

Traveled with partner
It's small room and old room however they have a free bus to new chitose airport
Response from ホテルウイングインターナショナル千歳 on Apr 12, 2023
Thank you very much for staying at our hotel. Thank you for your compliment. All of our employees will continue to strive to satisfy our customers.

10/10 Excellent

Aena

Stayed 1 night in Feb 2023
Response from ホテルウィングインターナショナル千歳 on Apr 2, 2023
この度はホテルウイングインターナショナル千歳にご宿泊頂き誠に有難うございます。また、お忙しい中でのご投稿重ねてお礼申し上げます。今後もお客様に快適に過ごして頂けるよう、サービス向上に努めて参ります。またのお越しを心からお待ちしております。

6/10 Okay

per

Stayed 1 night in Jan 2023

8/10 Good

Kazuhiko

Stayed 1 night in Jan 2023

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and good to bunk for a night.

8/10 Good

KIT SUM

Stayed 1 night in Dec 2022

10/10 Excellent

See Mun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service n good breakfast Nice decorated rooms alley
Stayed 3 nights in Dec 2022

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2021
Response from 福士 on Jan 19, 2022
この度はホテルウイングインターナショナル千歳にご宿泊頂きまして誠に有難うございます。 また、お忙しい中のご投稿重ねてお礼申し上げます。 今後もよりご満足頂けるご滞在となります様スタッフ一同精進して参ります。 またのお越しを心よりお待ちしております。

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is good hotel.
Stayed 1 night in Jul 2021
Response from Fukushi on Aug 1, 2021
Thank you for staying at Hotel Wing International Chitose. Also, thank you for your comment while you are busy. Thank you for your satisfaction with this stay. We always strive to provide a comfortable environment. We look forward to seeing you again.

8/10 Good

Verified traveler

Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Jan 2020

6/10 Okay

Sheryl

Liked: Cleanliness, room comfort
Old hotel needs updating
The hotel was fairly easy to find and walkable from the JR Chitose station. This would have been easy if it was any other season however it was winter so the supposedly 10 minute walk advertised seemed to be longer and of course with luggage and the freezing cold, it was really hard to manage. Communication was a problem as the staff did not seem to understand English. Thank God for Google Translate! For a hotel, I think it would be good if they have some signage in English to help make it easier for tourists that stay there. They didn't even have an English map. If you need one - you may be able to get one from the tourist information located at the Chitose station. Its also important to note that they have 8 seats available in their shuttle hence its very important to make a booking for this right away. The first shuttle was 825AM and the last one was 940AM. Room itself was okay. I liked the toiletries provided. I also liked the bed and the duvet. The pillow was a bit hard for my taste and the room was really warm. I think they have centralized AC. I couldn't sleep so I had to borrow a fan from the front desk. Room also had a bit of a musty smell.
Stayed 2 nights in Jan 2020

2/10 Terrible

Matt

Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Close to airport, free shuttle to airport! Very friendly staff.
Stayed 1 night in Jan 2020
Response from Kubo on Mar 17, 2020
Thank you for staying with us the other day. We are honored that you spend good time in our hotel We will extend every effort to make guest stay an enjoyable and comfortable one. Best regards,

6/10 Okay

Verified traveler

No idea never made it due to an Expedia error. Ithtbtbtbtbtbrbtbtbtbtbtvt
Stayed 1 night in Jan 2020

10/10 Excellent

Aysen, Okinawa

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the welcoming, they gifted my daughter and it kept her busy for a while for me to check-in. The breakfast was ok. And they have free shuttle bus for Chitose train station.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for overnight airport transit!
Within walkable distance from Chitose JR Station (10 mins) Friendly and helpful staff, some speak great English some do not but they are still happy to assist ++++ and nothing a little google translate can’t do! Best thing is complimentary shuttle transport to CTS airport which takes all the stress outta equation!
Standard Japanese hotel size
Still got room to open 30” suitcase LOL just block the door, which is great! No one can disturb you!
Stayed 1 night in Jan 2020

6/10 Okay

IL-YEOL

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was no very happy. Rude staff with no smile. Too far from airport. Too small and narrow room. Not likely to ho back here.
Stayed 1 night in Oct 2019

10/10 Excellent

Lam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great transit stay for overnight before leaving to ski resort for our honeymoon trip. Friendly staff & convenient location
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the free airport shuttle bus service. Even though the room is really small but it is new and clean.
Stayed 1 night in Oct 2019

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is very small
Reception was friendly. Was pleasantly surprised that they provide shuttle to airport. The room was clean but it was very small. Hardly had enough walking space for me and my wife. If you've got a big luggage, you will probably have to open it on the bed then. I got a room on the 2nd floor and it's right at the far end of the corridor. Got the feeling it's because I booked via 3rd party online app and with promo discount?
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and free shuttle service to airport.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cheaply priced has shuttle bus to airport, clean.
Stayed 1 night in Sep 2019

4/10 Poor

Verified traveler

Liked: Cleanliness
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Stayed 1 night in Sep 2019

6/10 Okay

Lee

Liked: Cleanliness, staff & service
Disliked: Room comfort
Small room
The room is really small, too small for couples with 2 luggages, i went there during summer time,they are using centralized aircon, but it is hot during night time even i have requested them to lower the temperature of the aircon
Stayed 2 nights in Aug 2019

6/10 Okay

Yuet wan

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Aircond not functioning, warm and hard pillow
Very hard pillow, very little aircond like no air. When open up the windows, mosquitoes comes in. Unable to sleep whole night. Left quickly next morn for airport, Only benefit they provide shuttle to airport which is certainly a plus point.
Stayed 1 night in May 2019

10/10 Excellent

Nurul

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and very good hospitality
Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities
The room is very narrow.
Stayed 1 night in Feb 2019

10/10 Excellent

Liew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near to airport
Everything is great. Good location. Free shuttle to airport 10min rides.
Stayed 2 nights in Nov 2018

10/10 Excellent

Jane, California

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2018

4/10 Poor

Verified traveler

Stayed 1 night in Nov 2018