Ratings based on 265 Verified Reviews

4.5 out of 5
96% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Convenient and comfortable, great view

Posted Jun 24, 2017
The hotel is located right above Sapporo JR. station and major shopping mall. The guest rooms overlook the city of Sapporo with a 360 degree view. Everything I needed was within proximity and found very comfortable.
5 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

The Best Hotel in Sapporo

Posted May 14, 2017
A very nice Hotel in Sapporo in a strategic location. The downside is probably its room price is the highest in town, and the concierge lady is not really helpfull when assisting reserving restaurant.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 8, 2017
Pros: As above.
Location: Shopping, dining, train ride.
Hotel in a very good location close to shopping, restaurants, transportation etc. Rooms are comfortable, staff very helpful. Will recommend.
5 out of 5
Recommended
for Everyone
by A verified traveler from Edmonton, Alta,CAN

Convenience , Quality

Posted Apr 2, 2017
Ideally situated on JR Line.. direct from airport.. a 40 min ride. Excellent shopping, restaurants, all attached or close. Just book it!
4 out of 5
by A verified traveler

Great location

Posted Mar 22, 2017 on Hotels
Location is perfect for shopping and lots of outlet for eating. Room is a bit small. Western buffet breakfast is one of he worse I ever had, so go for the Japanese set breakfast which is much better. Overall service is good and efficient. There is an extra charge for using the spa area and onsen.
4 out of 5
by James

This traveler left a rating score only Posted Mar 19, 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from Sydney, Australia

Great hotel

Posted Mar 1, 2017
Excellent location with internal access to JR and subway stations, as well as the huge shopping centres in the area. Great view from the room, excellent hotel facilities.
5 out of 5
Recommended
for Everyone
by A verified traveler from Perth, Australia

Top class hotel right on the station

Posted Feb 21, 2017
Pros: Modern, clean, comfortable rooms. Staff are great. Location is perfect.
Location: The hotel is right over the station. Being Japan this is were it all is, shopping, food of all kinds, cafes, tour guides, information centres....
The whole overall decor is clean and modern from the lobby to the common areas and to the rooms. My specific room was fantastic, clean, comfortable, great amenities and the views from the immense window over Sapporo was awesome. Staff were all pleasant and location is perfect being right over the train station.
3 out of 5
by Andreas

Posted Jan 23, 2017 on Hotels
The standard rooms are TINY ...... did NOT even have a closet to hand a suit.
5 out of 5
by William

Beautiful city view (andn trains!)

Posted Jan 13, 2017 on Hotels
Being the tallest building in the area, the room is designed to maximize the view. It's got amazing city/mountain view and a clear view of the JR rail line below (if you love trains it's amazing). The room is very clean but a typical Japanese business trip/hotel size. If you have more than 1 large luggage you may have issues. The place may be recently renovated (stayed Jan 2017) and everything looks new. Surprisingly the washroom is a bit larger than usual and doesn't feel cramped.