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Overview of Portom International Hokkaido

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Premium bedding, pillowtop beds, minibar, in-room safe
127-inch TV
Premium bedding, pillowtop beds, minibar, in-room safe

Portom International Hokkaido

4 out of 5

4.9/5 Exceptional

Guests rated this property 5.0/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

    Popular LocationDoraemon Wakuwaku Sky Park4 min walk
    AirportSapporo (CTS-New Chitose)1 min drive
    Popular LocationSiam Lock Country Club7 min drive
    Popular LocationChitose Outlet Mall Rera8 min drive

Choose dates to view prices

Junior Suite Double Room

  • 678 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite Twin Room

  • 678 sq ft
  • Sleeps 2
  • 2 Double Beds

Superior Twin Room, Non Smoking

5/5 guest room rating
  • 463 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

Portom Suite Room

  • 678 sq ft
  • Sleeps 2
  • 2 Queen Beds

About this area


Located in Chitose, Portom International Hokkaido is connected to the airport. Ecorin Village and Tarumaezan Shrine are notable landmarks, and the area's natural beauty can be seen at Utonai-ko Sanctuary and Meisui Fureai Park. Doraemon Wakuwaku Sky Park and Chitose Salmon Aquarium are not to be missed.
Popular Location

What's nearby

  • Doraemon Wakuwaku Sky Park - 4 min walk
  • Siam Lock Country Club - 7 min drive
  • Chitose Outlet Mall Rera - 8 min drive
  • Chitose Inter Golf Club - 9 min drive
  • Aoba Park - 12 min drive

Getting around

  • New Chitose Airport Station - 7 min walk
  • Osatsu Station - 32 min drive
  • New Chitose Airport (CTS) - 7 min walk


  • フレンチレストラン TATERU YOSHINO — 1 min walk
  • 日本食ダイニング 京都 下鴨茶寮-北のはなれ- — 1 min walk
  • Kantaro — 7 min walk
  • Matsuo Genghis Khan — 8 min walk
  • Yoshinoya — 8 min walk

About this property

Portom International Hokkaido

Hot springs hotel connected to the airport in Chitose with 2 restaurants
This hotel features 2 restaurants, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/café, spa services, and dry cleaning. All 171 rooms feature thoughtful touches like bathrobes and slippers, along with conveniences such as electric kettles and free tea bags/instant coffee. Other amenities available to guests include free WiFi, pillowtop beds, and minibars.
Portom International Hokkaido offers 171 accommodations with minibars and safes. Pillowtop beds feature premium bedding. This Chitose hotel provides complimentary wireless Internet access. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and toilets with an electronic bidet. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.
Recreational amenities at the hotel include a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen).

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking
  • Height restrictions apply for onsite parking
  • Offsite parking available (JPY 1200 per day)

Food and drink

  • Full breakfast available for a fee daily 6:00 AM–noon
  • 2 restaurants and 1 coffee shop/café
  • 1 bar

Things to do

  • Fitness center
  • Spa services

Family friendly

  • Dry cleaning service


  • Elevator
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Languages spoken

  • English
  • Japanese


  • Indoor mineral hot springs (onsen)


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk


  • Designated smoking areas

Room amenities


  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Premium bedding


  • Bathrobes
  • Electronic bidet
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Towels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Minibar


  • Electrical adapters/chargers
  • Iron/ironing board
  • Safe
  • Slippers



Check-in from 3:00 PM - midnight
Minimum check-in age - 20


Check-out before 11:00 AM

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Monday, Tuesday, and Wednesday:
  • Restaurant
The following facilities are closed on Thursday and Friday:
  • Restaurant

Access methods

Staffed front desk


Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Children 11 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Nearby parking fee: JPY 1200 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Property is also known as

Portom Hokkaido Chitose
Portom International Hokkaido Hotel
Portom International Hokkaido Chitose
Portom International Hokkaido Hotel Chitose

Frequently asked questions

Can I cancel my reservation for free at Portom International Hokkaido and receive a full refund?
Yes, Portom International Hokkaido offers free cancellation on select room rates, because flexibility matters! Please refer to Portom International Hokkaido cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Portom International Hokkaido?
As of Apr 21, 2021, prices found for a 1-night stay for 2 adults at Portom International Hokkaido on Apr 22, 2021 start from $319, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Portom International Hokkaido pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Portom International Hokkaido?
Limited spots are available.
What time is check-in at Portom International Hokkaido?
Check-in is from 3:00 PM - midnight. After-hours check-in is not available.
What time is check-out at Portom International Hokkaido?
Check-out is at 11:00 AM.
Where is Portom International Hokkaido located?
Situated in Chitose, this hotel is 0.2 mi (0.3 km) from Doraemon Wakuwaku Sky Park and within 9 mi (15 km) of Chitose Outlet Mall Rera and Chitose Salmon Aquarium. Utonai-ko Sanctuary and Meisui Fureai Park are also within 9 mi (15 km). New Chitose Airport Station is 7 minutes by foot.

Overall score and ratings



Rating 5 - Excellent. 11 out of 12 reviews
5 - Excellent 92%
Rating 4 - Good. 1 out of 12 reviews
4 - Good 8%
Rating 3 - Okay. 0 out of 12 reviews
3 - Okay 0%
Rating 2 - Poor. 0 out of 12 reviews
2 - Poor 0%
Rating 1 - Terrible. 0 out of 12 reviews
1 - Terrible 0%




Staff & service




Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Airport Hotel in the World in my opinion.
Spent one beautiful night at this property. The service was impeccable and the room absolutely beautiful. By far the best airport hotel I have ever stayed in and that number is high. BRAVO!!
Stayed 1 night in Feb 2020

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel had just opened the week before so there were a few things that needed attention but over all this hotel is awesome. The onsen is free to guests and one of the nicest I’ve been in.
Stayed 1 night in Feb 2020

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is conveniently located at the international terminal building. We stayed overnight but wished we stayed longer. The room was modern, big and spacious, which is uncommon in Japan. The staff was very gracious and thoughtful of our needs and the breakfast was a great experience as well. We loved our stay and hope to stay in it again in our next visit.
Stayed 1 night in Feb 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

5/5 Excellent

Liked: Cleanliness, property conditions & facilities, room comfort
周辺観光の拠点として非常に便利です。 施設も充実していますので、使い勝手がよいです。
Stayed 1 night in Aug 2020

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