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Overview of Queen's Hotel Chitose

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Desk, soundproofing, iron/ironing board
Desk, soundproofing, iron/ironing board
Desk, soundproofing, iron/ironing board
Desk, soundproofing, iron/ironing board

Queen's Hotel Chitose

3 out of 5

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Laundry
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • 72-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

    Popular LocationChitose Salmon Aquarium16 min walk
    Popular LocationChitose Inter Golf Club2 min drive
    Popular LocationAoba Park4 min drive
    AirportSapporo (CTS-New Chitose)6 min drive

Choose dates to view prices

Small Double Room for Double Occupancy, Non-Smoking

4.8/5 guest room rating
  • 161 sq ft
  • Sleeps 2
  • 1 Large Twin Bed

Queen Double Room for 2 people , Smoking

5/5 guest room rating
  • 183 sq ft
  • Sleeps 3
  • 1 Queen Bed

Japanese Style Room, Non Smoking

  • Sleeps 5
  • 5 Twin Futons

Twin Room for 2 people, Non Smoking

4.3/5 guest room rating
  • 194 sq ft
  • Sleeps 3
  • 2 Twin Beds

Small Double Room for Double Occupancy, Smoking

5/5 guest room rating
  • 161 sq ft
  • Sleeps 2
  • 1 Large Twin Bed

Single Room, Non Smoking

4.9/5 guest room rating
  • 161 sq ft
  • Sleeps 2
  • 1 Large Twin Bed

Twin Room for single use, Smoking

  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

Twin Room for 2 people, Smoking

5/5 guest room rating
  • 194 sq ft
  • Sleeps 3
  • 2 Twin Beds

Double Room for 2 people, Non Smoking

4.3/5 guest room rating
  • 183 sq ft
  • Sleeps 3
  • 1 Queen Bed

Twin Room for single use, Non Smoking

  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

Queen Double Room for single use, Non Smoking

5/5 guest room rating
  • 183 sq ft
  • Sleeps 2
  • 1 Queen Bed

Single Room, Smoking

4.7/5 guest room rating
  • 161 sq ft
  • Sleeps 2
  • 1 Large Twin Bed

Queen Double Room for single use, Smoking

  • 183 sq ft
  • Sleeps 2
  • 1 Queen Bed

About this area


Queen's Hotel Chitose is located in Chitose. Katsura Golf Club and Sapporo Golf Club Wattsu Course are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Chitose Outlet Mall Rera and Mitsui Outlet Park. Chitose Salmon Aquarium and Doraemon Wakuwaku Sky Park are also worth visiting.
Popular Location

What's nearby

  • Chitose Salmon Aquarium - 16 min walk
  • Chitose Inter Golf Club - 2 min drive
  • Aoba Park - 4 min drive
  • Siam Lock Country Club - 5 min drive
  • Chitose Outlet Mall Rera - 7 min drive

Getting around

  • Chitose Station - 8 min walk
  • Osatsu Station - 9 min drive
  • New Chitose Airport (CTS) - 6 min drive


  • Kitchen Gorilla — 1 min walk
  • Marugame Seimen — 5 min walk
  • Kentucky Fried Chicken — 9 min walk
  • 遊鶴 — 10 min walk
  • Rāmen Yamaokaya — 10 min walk

About this property

Queen's Hotel Chitose

3-star hotel with restaurant and 24-hour front desk
Along with a restaurant, this hotel has dry cleaning and laundry facilities. WiFi in public areas is free. Other amenities include a 24-hour front desk and free newspapers. All rooms are soundproofed and offer hair dryers and desks. Flat-screen TVs, electric kettles, and free toiletries are among the other amenities available to guests.
Queen's Hotel Chitose offers 153 air-conditioned accommodations with hair dryers and complimentary toiletries. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations and bidets. Housekeeping is offered daily and irons/ironing boards can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities


  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee daily 6:00 AM–10:00 AM: JPY 1100 for adults and JPY 1100 for children
  • 1 restaurant

Family friendly

  • Dry cleaning service
  • Laundry facilities
  • Soundproofed rooms


  • Elevator
  • Free newspapers in lobby
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English
  • Japanese


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)


  • Designated smoking areas

Room amenities


  • Air conditioning
  • Heating


  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/tub combination


  • Flat-screen TV

Food and drink

  • Electric kettle


  • Desk
  • Iron/ironing board (on request)
  • Soundproofing

See similar properties



Check-in from 3 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18


Check-out before 11 AM

Special check-in instructions

If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk


Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: JPY 1100 for adults and JPY 1100 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector and window guards

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Queen's Chitose
Queen's Hotel Chitose Hotel
Queen's Hotel Chitose Chitose
Queen's Hotel Chitose Hotel Chitose

Frequently asked questions

Can I cancel my reservation for free at Queen's Hotel Chitose and receive a full refund?
Yes, Queen's Hotel Chitose offers free cancellation on select room rates, because flexibility matters! Please refer to Queen's Hotel Chitose cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Queen's Hotel Chitose?
As of Apr 21, 2021, prices found for a 1-night stay for 2 adults at Queen's Hotel Chitose on May 21, 2021 start from $94, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Queen's Hotel Chitose pet-friendly?
No, only service animals are welcome at the property.
What time is check-in at Queen's Hotel Chitose?
Check-in is from 3 PM - midnight. Late check-in is available during limited hours.
What time is check-out at Queen's Hotel Chitose?
Check-out is at 11 AM.
Where is Queen's Hotel Chitose located?
Situated in Chitose, this hotel is 0.8 mi (1.4 km) from Chitose Salmon Aquarium and 2.1 mi (3.4 km) from Chitose Outlet Mall Rera. Doraemon Wakuwaku Sky Park and Northern Horse Park are also within 9 mi (15 km). Chitose Station is 8 minutes by foot.

Overall score and ratings



Rating 5 - Excellent. 141 out of 313 reviews
5 - Excellent 45%
Rating 4 - Good. 153 out of 313 reviews
4 - Good 49%
Rating 3 - Okay. 16 out of 313 reviews
3 - Okay 5%
Rating 2 - Poor. 2 out of 313 reviews
2 - Poor 1%
Rating 1 - Terrible. 1 out of 313 reviews
1 - Terrible 0%




Staff & service




Property conditions & facilities

4/5 Good

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and good value
Easy walk from station on a fine day. Nice hotel with a quite small and compact room which is common in Japan. Room was modern and very clean and tidy. You get a choice between western and traditional Japanese bedrooms - we chose western and the beds were very comfortable. Breakfast was a set menu brought to you on a tray as is often traditional in Japan. So if you like a breakfast bar from where you can choose what you want this is not available. But you do have the choice of a number of 'tray' options - again we chose western. This was, as you would expect in Japan, nicely presented and of good quality, with half a dozen different small plate items. They advertise they have a free shuttle to the airport, however last shuttle is 10.45 am so if you have an afternoon or evening flight you have to find your own transport.
Stayed 1 night in Feb 2020

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay for early flight catching
One of the satisfactory hotels so far which staff speak decent English. Coupons to receive free drinks from a cafe next door were given to us upon check-in too! The room was well furnished and equipped with good amenities and facilities. Do take note that should you select a smoking room (due to cost-savings), please expect a faint woody/musky scent on the pillows and in the room. The hotel also provides shuttle bus service for free, which is very helpful especially for those who are catching morning flights.
Stayed 1 night in Feb 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay! would recommend!
Loved the hotel and would recommend to others. The only complaint i have is it would be nice to have one more earlier shuttle to the airport. I was told i would have enough time to check in to my 7:45 flight with a 6:35 shuttle. This is NOT true on a busy ANA flight to Tokyo. Huge lines. I had to request from an employee to jump in front of the line in order to get checked in in time.
Stayed 1 night in Feb 2020

2/5 Poor

Traveled with family
Disliked: Staff & service
We checked in two adults and two kids in two rooms. We had booked with breakfast included. The rude guy in the reception wanted us to pay for breakfast for our kids although breakfast was included for four people. They told us the included breakfast was only for ADULTS. The men in the reception were super rude. After we had spent much time proving tthe women in the reception
Stayed 1 night in Jan 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

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