Ratings based on 50 Verified Reviews

4.1 out of 5
92% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
4.1 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Nice hotel

Posted Jul 19, 2015 on Hotels
Spacious room, friendly English speaking staff
3 out of 5
by Anon from Australia

Good location

Posted Jul 22, 2013 on Hotels
The hotel is well run, it is in an great location a short walk from the JR station of Sapporo. The staff polite but dont speak much English. For a non smoker it simply stinks of cigarette smoke from the front door onwards. I had a non smoking room that really smelt of cigarettes. It even had cigarette burn holes in the carpet. The bed stank. Apart from that the rooms were large, the staff polite,
4 out of 5
Recommended
by A verified traveler from Decatur, AL

Perfect for the Snow Festival

Posted Feb 16, 2011
This hotel is situated near Odori Park where the Snow Festival is held, so it was very convenient to sight-seeing.
4 out of 5
Recommended
for Everyone
by A verified traveler from Hong Kong

It is bigger than I expected.

Posted Dec 28, 2016
Pros: Room is far bigger than other hotel in general.
Room is bigger than I expected, however, there is no public hot spring facility.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 31, 2016 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 29, 2016
交通の便が良くて、比較的安価なホテル。観光に良い。 愛想が良くないスタッフもいたので、サービスの質を上げてほしい。
4 out of 5
by A verified traveler

あたりはずれのないホテル

Posted Oct 23, 2016 on Hotels
良くも悪くも平均的なシティホテルです。外国人の団体いましたがみな旅慣れている感じです。ウォシュレットの洗浄時にウォーターハンマーといって水道管から衝撃音が出ます。水道屋さんに相談を。残念な点は、これくらいです。
4 out of 5
by Yoshiki from 仙台

Posted Sep 1, 2016 on Hotels
Wifi環境がなかったと思います。
1 out of 5
by A verified traveler

フロントの対応は最悪です。

Posted Sep 1, 2016 on Hotels
チェックイン時、ホテルズドットコムでの予約だと判明すると、フロントの態度が急に悪くなります。 フロントマンは何か勘違いをしているようです。 気分を害する事は必至ですので、予め心構えが必要です。
4 out of 5
by Kazuo

Posted Aug 22, 2016 on Hotels
朝食がとても良かった。