Ratings based on 94 Verified Reviews

4.5 out of 5
97% of guests recommend
4.6 Room cleanliness
4.8 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by Robert

Great place that deserves it's many good reviews

Posted May 13, 2017 on Hotels
Hotel in a great location for popping into old city. While room was typical European compact, it had everything we needed. Breakfasts also fine. What sets Konak apart is an incredibly warm, helpful staff that cannot do enough for guests. They arranged 2 private guided tours that were outstanding, at our convenience and very modest cost, helped get my car parked, carry luggage, etc. Free parking a nice feature if needed but spaces are a challenge as is unloading bags from car out front. Could not see getting an SUV sized vehical in one.
5 out of 5
for Everyone
by A verified traveler from London

Family run hotel

Posted Apr 24, 2017
Pros: Warmth of the room and staff
Cons: no improvements required
Location: central to market place and walking distance
My flight was delayed due to inefficiency of Croatian Airways and the hotel staff went out of their way to help me i had the decency to phone them from Zagreb airport so they wouldn't wait for me until the next flight .
4 out of 5
by Anna

Home away from home in Sarajevo

Posted Mar 23, 2017 on Hotels
What a great little place to stay in Sarajevo. Clean, tidy, comfortable and very good value for money. Would come back again and recommend to others. Based in the old town, it is the perfect location for tourists. The food nearby is amazing - ask the guys working in the hotel for a recommendation. They couldn't have done enough for us. Booked personal tours for us around Sarajevo and shared some of their experiences of the war with us. They were even able to accommodate us for another night when our departing flight was cancelled. Only tip would be to skip their breakfast - it is very basic and there are so many affordable, local dishes to try nearby instead. Brilliant!
5 out of 5
by Robert

Convinient and clean hotel, amazing service

Posted Mar 15, 2017 on Hotels
Absolutely amazing service, very friendly atmosphere and great surrounding area. Highly recommended!
3 out of 5
by A verified traveler

Location is great, horrible cleanliness

Posted Dec 11, 2016 on Hotels
The hotel is at a great location and the price is good, the decor is intent to resemble Bosniak culture. The breakfast is really not that terrible. The people at the front desk are super nice and helpful. However.... there were issues with the cleanliness There was a cuckroach in the bathroom, the sheets were dirty.
4 out of 5
for Everyone
by A verified traveler from US

location. Hotel staff is very warm and friendly.

Posted Nov 29, 2016
Right in the heart of the city. Hotel staff is very warm and helpful. The facility is a bit older, but in good clean condition.
5 out of 5
by A verified traveler

Convenient , clean and good service

Posted Nov 13, 2016 on Hotels
The hotel is conveniently located in the old town where lots of museum, mosques, catherals , eateries and shops are. All are within walking distance.
4 out of 5
by A verified traveler from Australia

Good location

Posted Sep 3, 2016 on Hotels
Staff were very helpful during our stay, organising a private tour and transfers to the eastern bus station. Breakfast was plentiful and good access to the old town from the rear entrance. God value for money
4 out of 5
by Michael from US

Perfect location for tourists

Posted Jul 9, 2016 on Hotels
Overall a great location! Right in the heart of Baščaršija... as in right in the center of it so that is a big plus. The hotel itself it small so reception the breakfast area and the elevator are what comprises of the ground floor. The free breakfast wasn't too impressive and very simple (coffee, yogurt, bread etc) with the dishes from previous patrons laying around not having been bussed. The rooms are very cozy and nice. Would consider staying here again as the price and location are good.
4 out of 5
for Everyone
by A verified traveler from New York

Nice hotel very well located

Posted Apr 20, 2016 on Orbitz
Pros: Location.
Cons: Hotel is very comnfortable as is.
Location: Location is the best feature and you can walk to almost everywhere, Also tramway stops in front of the hotel
Stayed only one night. Staff was very efficient and did their best to me us feel comfortable.