Ratings based on 75 Verified Reviews

4.3 out of 5
75% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from Ottawa, Ontario

They moved us to another hotel due to overbooking

Posted Oct 9, 2017
Location: A word of caution about Bosnia - they smoke everywhere including inside restaurants.
We booked through Expedia well in advance of our arrival date but when we showed up they lied and said there was a problem with the air conditioner and water. In reality we found out through another employee that they in fact overbooked . They moved us to a three star hotel (The Hotel Art is suppose to be a four star hotel) and only provided a 30% discount after we complained that the room we were given was not acceptable. I have stayed in more hotel rooms that most people (due to work) and the room we were given was without a doubt the noisiest room I have ever stayed in.
3 out of 5
by A verified traveler

Posted Jun 28, 2017
Pros: Location.
Indifferent staff, tacky decor, bathroom not up to 4-star level.
4 out of 5
by A verified traveler

Nice place to stay

Posted Jun 17, 2017 on Hotels
Top location. Room is nice, service and breakfast also. A littlr bit overpriced.
4 out of 5
by A verified traveler

Great location

Posted May 21, 2017 on Hotels
Good buffet, room comfy, great location to walk to all sightseeing
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 2, 2016 on Hotels
5 out of 5
by A verified traveler

Posted Nov 7, 2016 on Hotels
Just great!!
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, great location

Posted Aug 30, 2016
Great location, very helpful and friendly staff. Very clean and good services
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Aug 29, 2016 on Hotels
5 out of 5
by Timothy from Oakland

Hotel Art

Posted Jun 25, 2016 on Hotels
Initially our GPS could not find the street listed for Hotel Art. I tried using a close cross street and was successful. Once we got within 500 meters of the hotel there was good signage, so we had no problem. The location is superb--the main pedestrian street (Ferhadija) is on the rear of the hotel. Despite how busy the street was, our room was quiet. The restaurant is very nice and the breakfast was outstanding. The staff was very welcoming, but we had a little trouble with getting help arranging a tour. There is a tourist info booth right as you enter Fehadija. We got a spectacular tour from Hasim.
5 out of 5
by Vladimir from vancouver

perfect

Posted May 2, 2016 on Hotels
great hotel, great city