Ratings based on 59 Verified Reviews
They paid and stayed. We double-checked.
3.5 Room cleanliness
3.4 Service & staff
3.4 Room comfort
3.2 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Posted Oct 5, 2015
Decent place considering the situation of the country. Hotel staff extremely polite and helpful.
for Familiesby denis
Posted Aug 25, 2015 on Hotels
for Couplesby yu wah
Posted Aug 23, 2015 on Hotels
for Business Travelersby A verified traveler
Posted Aug 18, 2015 on Hotels
for Familiesby Ahmed from United Arab Emirates
Bad customer experience and impolite welcomePosted Aug 17, 2015 on Hotels
First of all, I was given all my rooms in smoking floors even though I requested all rooms to be non-smoking and when I discussed my request, they replied in a rude way "shall we close the hotel just because we don't have non-smoking rooms". Next, i requested them to evacuate the mini bar but no one came! Furthermore, the hotel furniture and finishing is old and need to be changed. Moreover, the hotel is overloaded with so many people and groups and this is one of the reason for bad Customer service. Also, there is no any help desk for any question in regards to tourism. Whenever we ask them any question related to tourist attraction, they refer us to 3rd party company in their hotel who doesn't share any information for free. The indoor swimming pool is old and some of the surrounding glass are broken and there is no any lifeguard. Finally, there is adult movies in the Tv which is not suitable for family with kids.
for Familiesby HASSAN from UAE
never to stay at Holleywood Hotel.Posted Aug 16, 2015 on Hotels
Hotel Location is nice, however the reception staff were not nice and they get upset easy. Delay is expected since one staff will handle your reservation, even though more than one staff are available. Don't take direction from the receptionist otherwise they will provide you with the longest route. Travel agency that are available within the hotel do not provide you with any help, not unless you pay them or hire them. Rooms are smelled with smokes especially the air conditioning system. trolley for the baggage is not always available, so its self services not unless for check out, it will take them more than 45 minutes to come to you. Swimming pool is nice. close to a mall, swimming center and restaurant.
for Business Travelersby Ole-Asbjoern
Godt alternativPosted Jul 17, 2015 on Hotels
Bra hotell til brukbar pris for både forretningsopphold og privatopphold
for Couplesby BOJAN from SPLIT
Good hotel in SarajevoPosted Jun 28, 2015 on Hotels
Good hotel near airport, good value for money. wifi is free, and works good. rooms are big.
for Familiesby Jani from Helsinki
Hyvä perushotelli lähellä lentokenttääPosted Jun 28, 2015 on Hotels
Hyvä perushotelli lähellä lentokenttää. Ei pahaa sanottavaa huoneesta tai palvelusta. Aamiainen ok, mutta kahvi pahaa. Ainoa outous oli että jos halusi uimaan hotellin altaalle päässä piti olla uimalakki. Jos olet autolla liikkeellä niin hotelli on sopivan lähellä (noin 2-3km) myös tunnelimuseosta.
for Everyoneby A verified traveler from glasgow
out of town but lots to see and do nearbyPosted Jun 26, 2015
big hotel with lots going on. Almost a mini entertainment area on your doorstep with bars,restaurants,shops and lots of locals to meet. At the end of a frequent tram line,easy to get into the centre..about 40 minutes. Near the airport and the Tunnel Museum. Room was big and well equipped,bathroom big with the most sophisticated shower I have seen. Wifi good,breakfast good too..almost too much choice..you might be sitting with netball,basketball or handball teams..it's that kind of place. Reception staff helpful and quick check in and check out. Would gladly use again.