Ratings based on 170 Verified Reviews

4.0 out of 5
72% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Clarksville, TN

All was good!

Posted Nov 12, 2017
Pros: Location.
Location: Plenty of restaurants
Nice and clean. Speedy check in. Convenient location to the interstate and maybe 10 minutes to the port. Typical breakfast for continental breakfast. No complaints for this hotel. Would recommend.
Comment from Hotel Management
Nov 15, 2017 by Ron , Hotel Management
We appreciate for your time and your business. Your feedback is very motivational for our staff and superving Manager.
4 out of 5
Recommended
for Everyone
by A verified traveler

Clean and comfortable

Posted Nov 11, 2017
Easy check-in, friendly staff, clean rooms. The breakfast was lacking hot items.
Comment from Hotel Management
Nov 15, 2017 by Ron, Hotel Management
We appreciate your time in reviewing our hotel. We already started serving Scrambled Eggs, Sausage Links, Hot Woffles apart from other regular breakfast. We hope to serve you in future travel needs.
3 out of 5
Recommended
for Everyone
by A verified traveler

Affordable, clean.

Posted Nov 8, 2017
Cons: More comfortable pillows.
Location: Very near Mobile and vicinity. Foosackly's restaurant very close!
Affordable, clean hotel near Mobile. Comfortable bed. Decent complimentary breakfast in morning.
Comment from Hotel Management
Nov 10, 2017 by Ron , Hotel Management
Thank you very much for taking time in reviewing our hotel. Your feedback is important to us. We look forward to serve in your future travel.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 7, 2017
Friendly staff, spacious rooms, clean and comfortable.
Comment from Hotel Management
Nov 10, 2017 by Ron , Hotel Management
Thank you very much for your feedback. We look forward to serve you in your future travel.
2 out of 5
by A verified traveler from Florida

room ok.......

Posted Nov 6, 2017
We chose to stay at this venue after speaking to Pearl who told us that transportation to and from the port would be provided. We expected all would go smoothly and it did until our return. When we tried to get in touch with Pearl - who promised us transport back to the motel after the cruise - she was not available. We had to hire a cab costing us an extra $30 to return to motel. We decided to just leave instead of voicing our disappointment.
Comment from Hotel Management
Nov 10, 2017 by Ron , Hotel Management
We apologize for inconvenience caused to you. we have already addressed the issue and taking some steps internally to meet the expectations of our guests. We appreciate your feedback and your time in review.
4 out of 5
Recommended
for Everyone
by A verified traveler from Marion Junction AL

Very nice and clean

Posted Nov 2, 2017
Pros: Good
Very nice and clean. Only problem was I requested a handy cap accessible room and I got a room with just a bar in the tub.
Comment from Hotel Management
Nov 4, 2017 by Ron , Hotel Management
We are extremely sorry, but in your future travel we will see to that you will be allocated the Handy cap accessible room.
1 out of 5
by A verified traveler from USA

Lipstick on a pig

Posted Oct 10, 2017
This hotel is old, apparently in process of slow death new parts can't hide many defects. We were shocked the Baymont name was associated with this hotel. We would have sought different hotel but was too late at night. Drawers were moldy, ceiling had poorly disguised water damage from leak. Overall very dirty, bathtub was not cleaned and had multiple pubic hairs. Don't risk staying at this hotel.
Comment from Hotel Management
Oct 12, 2017 by Ron Kasa, Hotel Management
We apologize for inconvenience. We appreciate your feedback in improving guest relations. We look forward to serve you with better customer services.
5 out of 5
Recommended
for Everyone
by A verified traveler from San Diego, CA

Great refuge when evacuated during hurricance Irma

Posted Sep 18, 2017
My son and his fellow soldiers from Fort Stewart, GA were evacuated during Hurricane Irma and we were able to send them here. The staff were friendly and accomodating and the hotel itself suited these soldiers perfectly. The accomodations were clean & comfortable. The location was great as well.
Comment from Hotel Management
Sep 20, 2017 by Ron , Hotel Management
It is great pleasure to serve these young soldiers. You have given us an opportunity to make accommodation and provide services. Thank you very much
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent hotel and very friendly staff

Posted Sep 13, 2017
Evacuated from Irma. Very friendly and helpful area and staff!
Comment from Hotel Management
Sep 14, 2017 by Ron , Hotel Management
We appreciate your time and stay at our hotel. We look forward to serve you in future travel.
4 out of 5
by A verified traveler

Good Hotel

Posted Aug 10, 2017 on Hotels
The staff was really nice.
Comment from Hotel Management
Aug 13, 2017
Thank you very much for your time and review