Exterior

Reviews of Spark by Hilton Sarasota Siesta Key Gateway

2.5 out of 5
Spark by Hilton Sarasota Siesta Key Gateway
6600 S Tamiami Trl, Sarasota, FL

Reviews

8.2

Very Good

Rating 10 - Excellent. 450 out of 1001 reviews" "
Rating 8 - Good. 306 out of 1001 reviews" "
Rating 6 - Okay. 121 out of 1001 reviews" "
Rating 4 - Poor. 49 out of 1001 reviews" "
Rating 2 - Terrible. 75 out of 1001 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Krystina

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
We loved our stay at Spark and the gentlemen that checked us in was friendly. We loved that everything was close by like restaurants and shopping and the beach was also close. The beds were very comfortable and clean and the room had a big tv. The one thing that we didn’t like was the bathroom had some mold in it which gives my review 4 stars. I would stay here again but definitely need to have the bathrooms cleaner with no mold.
Stayed 2 nights in Apr 2024

10/10 Excellent

Cliff

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Pool bar was nice. Room was clean. Didn’t bother with the bagel breakfast.
Stayed 2 nights in Apr 2024

10/10 Excellent

israel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice place to stay
Stayed 1 night in Apr 2024

10/10 Excellent

Brianna Margareth

Traveled with partner
Liked: Staff & service, property conditions & facilities
Amazing stay everyone very friendly very clean
Stayed 5 nights in Apr 2024

8/10 Good

Natasha

Traveled with partner
Liked: Amenities, property conditions & facilities
Staff was excellent - Walls were thin and you could hear a lot at night
Stayed 7 nights in Apr 2024

8/10 Good

AJ

Traveled with partner
The location was great. The pool was very good although an attendant would be nice to help discipline young adults as parents could not. We were disappointed that the “breakfast” was bagel without cream cheese. Our vacation timing was not good as it coincided with the parking lot repaving.
Stayed 2 nights in Apr 2024

8/10 Good

Madeline

Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms and pool.
Stayed 4 nights in Mar 2024

8/10 Good

DORQUI

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No
Stayed 2 nights in Apr 2024

10/10 Excellent

Helen

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Very few places to park. Most spaces were blocked off.
Stayed 1 night in Apr 2024
Response from Guest Services Manager on Apr 15, 2024
Thank you for your positive rating! We value your feedback, and it was a pleasure to host you during your stay in Siesta Key. We do apologize for the lack of parking at the time you were with us, we are in the process of repaving our parking lot, and they are doing one section at a time. We hope you come stay with us again in the future to see all the improvements we are making!

10/10 Excellent

JAMES

Liked: Cleanliness, staff & service, property conditions & facilities
Nice area close to beach
Stayed 2 nights in Apr 2024
Response from Guest Services Manager on Apr 15, 2024
We are happy to hear you enjoyed your stay with us James! We hope to see you again next time you visit the Siesta Key area.

10/10 Excellent

Diahann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Guest Services Manager on Apr 15, 2024
Thank you Diahann for the positive feedback! We hope you stay with us again the next time you visit Siesta Key!

8/10 Good

Maria

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

CharDe

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like how close the property is to restaurants
Stayed 1 night in Apr 2024

10/10 Excellent

Gary

Traveled with partner
Liked: Amenities
Clean and convenient.
Stayed 1 night in Apr 2024

10/10 Excellent

Michael C

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After reading the reviews, I was skeptical but we had great experience staying at Spark. The hotel was clean and had housekeeping daily. As we didn't need it every day but it was available. The breakfast was a bagel bar with cereal, yogurt, and oatmeal. The coffee was always fresh in the lobby. The pool and hot tub was clean. We used the hot tub each night. The fireplace was amazing to sit around, if you just wanted to relax. There was a bar and on Thursday they had a gentleman singing out by poolbar. You can walk to different restaurants, a little shopping center and a short walk over the bridge to the beach, and restaurants. If you didn't want to drive, Johnny's taxi was just a call away ( their fee is by tips so be mindful and tip accordingly) or you can take a short walk over the bridge and catch the trolley to the village. The staff were extremely nice and helpful.
Stayed 6 nights in Mar 2024
Response from Guest Services Manager on Apr 15, 2024
Thank you for your glowing review Michael! We are thrilled to have been able to serve you and provide a stellar experience. We hope you visit us again soon!

10/10 Excellent

MELISSA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here during Spring Break madness. It was perfect. The staff was INCREDIBLE! Super helpful and friendly. Great customer service.
Stayed 3 nights in Apr 2024

8/10 Good

Emory

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool is nice and rooms are clean and well kept. Outside-facing doors can be a bit loud with people walking by and vehicles. There is a “free” shuttle that can take you to Siesta Key for a suggested tip of $3-$5 per person.
Stayed 4 nights in Apr 2024

8/10 Good

SANDRA

Traveled with family
Liked: Cleanliness, staff & service, amenities
Stayed here many times over the years. It’s been a few different names. Could use quite a bit of TLC. Need updates badly. But staff is excellent!! Pool is nice. Pool bar should be open more hours. Location is great. Bed was super comfortable. I’ll stay again.
Stayed 3 nights in Mar 2024
Response from Tuesday on Apr 12, 2024
Dear Valued Guest,Thank you for your loyalty and for taking the time to share your feedback with us. We truly appreciate your continued patronage over the years.We are delighted to hear that you found our staff excellent and enjoyed the amenities such as our pool and comfortable beds. Your satisfaction is our priority, and we are thrilled to know that we have met your expectations in these areas.Please be informed that we have recently renovated this property. We have taken your comments into consideration and are continuously striving to enhance the overall guest experience, including extending the operating hours of our pool bar to better accommodate our guests' needs.Your feedback is invaluable to us, and we are committed to providing you with an even better stay during your next visit. We look forward to welcoming you back and exceeding your expectations once again.

4/10 Poor

Noreen

Traveled with partner
Disliked: Cleanliness, staff & service, amenities
The hotel is old and shows wear and tear. The tiki bar was not open during half our stay due to unavailable staff. The cleaning crew forgot to leave fresh towels. The breakfast is bagels and two toasters for many people and they had no milk one day for cereal. When we checked out after 6 nights they never asked how our stay was.
Stayed 6 nights in Mar 2024
Response from Tuesday on Apr 12, 2024
Thank you for sharing your feedback with us. We sincerely apologize for any inconvenience you experienced during your recent stay.Please be informed that we have recently undergone renovations to address wear and tear issues and enhance the overall guest experience. We regret to hear that the tiki bar was not consistently available during your stay due to staffing challenges. We are actively working to rectify this issue to ensure that all our amenities are accessible to our guests throughout their visit.Regarding the oversight with the cleaning crew and the breakfast offerings, please accept our apologies. We have addressed these issues with our housekeeping and food service teams to prevent any recurrence in the future and to ensure that our guests receive the high-quality service they deserve.Your feedback regarding the check-out process has been noted, and we will take steps to improve our communication with guests during this time.We value your patronage and hope to have the opportunity to welcome you back in the future to showcase the improvements we have made.

8/10 Good

Patricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a nice stay here. My only issue is the barking dogs that were in the room next door. The room was across from the elevator, so every time it dinged, the dogs barked. Maybe the should designate a pet wing.
Stayed 2 nights in Apr 2024

10/10 Excellent

Dianne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attentive staff, pool area was very nice
Stayed 3 nights in Mar 2024

6/10 Okay

TOM

Coffee was awful
Stayed 1 night in Mar 2024

6/10 Okay

Rose

Pool and bar area
Stayed 3 nights in Mar 2024

10/10 Excellent

robert

Stayed 1 night in Mar 2024

6/10 Okay

Martha

Traveled with family and small children, Traveled with family
Liked: Cleanliness
AC noisy, we asked for relocate and never answered. Check in didn’t get our reservation and took so long. Dining poor, nothing with protein, just bagels
Stayed 4 nights in Mar 2024

10/10 Excellent

William

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Gret
Stayed 4 nights in Mar 2024

4/10 Poor

Edward

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Room layout was dysfunctional. Nowhere comfortable to sit except bed. Had metal chair at desk that was trendy but very uncomfortable. No microwave. Breakfast was definitely downgraded by the new owner. Bright spot was the pool bar. Bartender was fabulous. Pool very nice and live music sometimes.
Stayed 4 nights in Mar 2024

8/10 Good

Mason

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
M
Stayed 4 nights in Mar 2024

8/10 Good

Karin

Liked: Cleanliness, staff & service, property conditions & facilities
We didn't have any hand soap in the bathroom. Never enough towels. I think at least 3 maybe 4 towels is in order.
Stayed 2 nights in Mar 2024

10/10 Excellent

Richeal

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay!
Stayed 4 nights in Mar 2024

8/10 Good

Maria

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Burt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Elaine, Saugus

Liked: Amenities
Nice
Stayed 1 night in Mar 2024

4/10 Poor

Jim

Stayed 2 nights in Mar 2024

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Patrick

Liked: Cleanliness, staff & service, amenities
I didnt like that i could not connect to wye fye even being a hilton honors member The south elevator makes me noise and shakes more now than when i was there in November The hot ub was closed
Stayed 2 nights in Mar 2024

10/10 Excellent

Amy

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!
Stayed 1 night in Jan 2024

8/10 Good

Don

Liked: Cleanliness, staff & service, property conditions & facilities
Good location 5 minute drive from Siesta Key
Stayed 1 night in Mar 2024

10/10 Excellent

ROBERTO

Liked: Cleanliness, staff & service, property conditions & facilities
I recommend this hotel
Stayed 3 nights in Mar 2024

2/10 Terrible

Elie

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
The property was very nice ! Typical Of the Hilton ! Issue is that an item with the tags on got removed from my luggage when our room got cleaned up! Also, only the bed was made, bathroom wasn’t cleaned up! Called Hilton and complained about my missing item and was supposed to get a call back from the hotel itself and I never did!
Stayed 2 nights in Jan 2024

6/10 Okay

Patrick

Traveled with family
Disliked: Amenities, property conditions & facilities
The property was listed to have a fitness center and it did not.
Stayed 7 nights in Mar 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities
The bathroom vanity is too small. I used the ironing board to accommodate all of our hygiene items ( shaving cream. tooth brush, make up et al ). Poorly designed. Recommend an additional wall shelf. TV did not work correctly for 3 days.
Stayed 4 nights in Mar 2024

10/10 Excellent

Maria

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, 10 minutes drive to beach, great restaurants walking distance and shopping stores.
Stayed 2 nights in Mar 2024

10/10 Excellent

Jeff

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a hidden gem & staff were excellent!!! Lisa at pool bar so nice & great with names. Excellent location near good restraunts & offer free ride service to Crescent & Siesta Key beach area. Rooms very nice everything was so clean. Pool is great and continental breakfast is mainly bagels, cereals & juice but b
Stayed 5 nights in Mar 2024

10/10 Excellent

Susan L.

Stayed 2 nights in Mar 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic hotel location, location, location staff, property were fabulous!
Stayed 1 night in Mar 2024

10/10 Excellent

Harold McLeod

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay, Wanted to stay longer but had a Pryor engagement back Home!!!
Stayed 3 nights in Mar 2024

10/10 Excellent

Charles, Ponte Vedra Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

victor

Traveled with partner
Liked: Cleanliness, staff & service
Hilton properties that I’ve stayed at had a better selection for breakfast, I’ve stayed at this hotel when it was the holiday Inn and best Western every morning, they had pancakes, French toast, eggs, yogurt, parfaits, since Spock took it over it has bagels. Unfortunately, it had no gluten-free items that I could eat.
Stayed 6 nights in Feb 2024

6/10 Okay

Nicole

Liked: Staff & service
Stayed 4 nights in Mar 2024