Ratings based on 211 Verified Reviews

4.6 out of 5
94% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from FL

Great hotel

Posted May 27, 2017
Pros: Breakfast, cleanliness, friendly staff
Cons: Order more luggage carts. Fix noisy AC.
Very clean, great breakfast, friendly staff. AC was too loud. Only 2 luggage carts for the whole hotel. We had to wait 35 minutes before we could load our car and leave.
Comment from Hotel Management
May 31, 2017 by alison, Hotel Management
Dear Guest, Thank you for sharing your experience at the Fairfield Inn & Suites Venice through the Guest Satisfaction Survey. Thank you for the kind comments regarding our staff and hotel, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. I also want to thank you for bringing to my attention the air conditioning unit and luggage carts. I am sorry for any inconvenience. If at any time while you are in-house and something is just not right, please always contact a front desk associate so we may assist immediately. Thank you for staying at the Fairfield Inn & Suites Venice and we hope you choose to stay with us again whenever your travel needs bring you back to Venice. Sales Director
5 out of 5
by CHRISTY

Back AGAIN

Posted Mar 14, 2017 on Hotels
Large Annual Golf Gathering of family and all stayed together at Fairfield Inn this year. We've stayed every year and finally have convinced them all that the best deal is Fairfield.
Comment from Hotel Management
Mar 22, 2017 by Alison, Hotel Management
Dear Guest, Thank you for sharing your experience at the Fairfield Inn & Suites Venice through the Guest Satisfaction Survey. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! We all look forward in having your Golf Group and family's back again with us. Thank you. Sales Director
5 out of 5
Recommended
for Everyone
by A verified traveler from Waikoloa, HI

Located close to everything we needed to see.

Posted Mar 14, 2017
Very clean and friendly. Daily breakfast was very convenient
Comment from Hotel Management
Mar 15, 2017 by Alison , Hotel Management
Dear Guest, Thank you for sharing your experience at the Fairfield Inn & Suites Venice through the Guest Satisfaction Survey. Thank you for the kind comments and with a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Fairfield Inn & Suites Venice and we hope you choose to stay with us again whenever your travel needs bring you back to Venice. Sales Director
5 out of 5
by priscilla

Posted Mar 6, 2017 on Hotels
Comment from Hotel Management
Mar 15, 2017 by Alison, Hotel Management
Dar Guest, Thank you for sharing your experience at the Fairfield Inn & Suites Venice through the Guest Satisfaction Survey. Thank you for the five star rating! We take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Fairfield Inn & Suites Venice and we hope you choose to stay with us again whenever your travel needs bring you back to Venice. Sales Director
4 out of 5
Recommended
for Everyone
by A verified traveler

Hotel off highway

Posted Mar 5, 2017
Hotel is located by highway. Bout 15 min to downtown
Comment from Hotel Management
Mar 7, 2017 by Alison Horton, Hotel Management
Dear Guest, Thank you for sharing your experience at the Fairfield Inn & Suites Venice through the Guest Satisfaction Survey. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. I feel our hotels location makes for a perfect destination to anywhere in Florida. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! Sales Director
5 out of 5
by Ila Grissom

Posted Feb 23, 2017 on Hotels
Comment from Hotel Management
Mar 1, 2017 by General Manager, Hotel Management
Dear Guest, Thank you for sharing your experience at the Fairfield Inn & Suites Venice through the Guest Satisfaction Survey. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! Sales Director
5 out of 5
by David

Nice, Convenient Venice, FL Hotel

Posted Feb 22, 2017 on Hotels
Nice local hotel in Venice, convenient to everything. They were VERY nice about letting us use the common area for a family get-together. We will be back!
Comment from Hotel Management
Mar 1, 2017 by General Manager, Hotel Management
Dear Guest, Thank you for sharing your experience at the Fairfield Inn & Suites Venice through the Guest Satisfaction Survey. As a valued customer, I enjoyed reading your feedback and we look forward to your return. We are all so happy to had your family reunion at our hotel! We are always available for you anytime day or night, just contact a front desk associate for assistance. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! Sales Director
5 out of 5
by Judy

perfect

Posted Feb 22, 2017 on Hotels
clean rooms, friendly attentive staff, well stocked beverage cart, decent breakfast
Comment from Hotel Management
Mar 1, 2017 by General Manager, Hotel Management
Dear Valued Guest, Thank you for sharing your experience at the Fairfield Inn & Suites Venice through the Guest Satisfaction Survey. And, thank you for the "Perfect" rating! Our staff will be delighted to see your feedback and we all thank you and look forward to your return. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! Sales Director
3 out of 5
by Carol

Disappointment

Posted Feb 19, 2017 on Hotels
Very unimpressed with your breakfast buffet. It had changed quite a bit from our last visit there. Recently stayed at a Springhill Suites in Mishawaka, IN and was so pleased with that facility. The breakfast service in Venice was slow. We were always waiting for the 3 servers to bring more eggs and sausage. And there was only packaged salsa. Why provide any at all if that is all that you have? I will have to look elsewhere the next time I come to Venice, FL for other accommodations. I paid twice as much for less.
Comment from Hotel Management
Mar 7, 2017 by General Manager, Hotel Management
Dear Guest, Thank you for sharing your experience at the Fairfield Inn & Suites Venice through the Guest Satisfaction Survey. We appreciate your feedback and are delighted that you stayed with us but it is also upsetting that you did not enjoy the timing and some of the selection of our breakfast. Our staff does work very hard in preparing, cooking and serving our breakfast and unfortunately when we sell out, it may a couple minutes longer. Again we do apologize. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! Sales Director
3 out of 5
by Robert

Posted Feb 19, 2017 on Hotels
Though twice the price of other hotels on the way south, amenities and breakfast were no better than their less expensive brethren.