Posted Apr 16, 2014
The owner asked me to give a favorable review, which is honestly hard to do, but I will try. For a man in his position, he was obnoxious on the phone (twice), and not much better in person. He did attempt to provide wireless service after I complained of 3 days with no wireless in my room. He also kindly allowed me to hang out (outdoors) after checkout time for several hours until my shuttle arrived. He seems baffled and irritated by numerous bad reviews online.
The online pictures actually glorify the place. Truthfully, it is a run down dump. Cringe worthy, though not necessarily dirty, and the stained, torn linens were hopefully clean. The huge roach was thankfully dead. Broken door locks, antiquated appliances, yard sale miss-matched furniture and kitchenware, no paper towels, no dish towels, dish soap etc. The ancient tv did have cable. Crumbling plaster, peeling paint, rotting exterior woodwork, zero effort at landscaping, dangling Christmas lights still up, weeds, dead plants... sad and neglected condition inside and out. The manager's office is a filthy mess and usually closed. The housekeeping service and towel/linen change is only provided at an extra $30/day.
The reason I stayed, (other than I had already paid) is the great location. Close to the beach, and a nice 10 minute stroll to the "Circle". Knowing what I know now, I would not stay again, even for half the price.
Comment from Hotel Management
Apr 18, 2015 by Paul, Hotel Management
I ask all guests how they are enjoying their stay. If they are not enjoying themselves I ask what I can do to make their stay more comfortable. The guest mentions phone calls yet neither I or my manager never spoke to him on the phone. Since the guest had a wifi problem due to his location far from the office I've since installed extenders to alleviate the problem. I gave him a late check out after noon and stored his bag in the office. His shuttle arrived at 5pm. His apt had new linens and bedding and none of my units have broken door locks. His unit had two beach sofas, one a sofabed, a modern dining room set and a modern bedroom set. The TV is older but a 32" with an excellent picture. There are small areas that need attention but for a property near the gulf the exterior of the property is in pretty good shape. No housekeeping is offered but that is stated on the site for the guest to know ahead of time.