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Reviews of Hilton Garden Inn Sarasota - Bradenton Airport

3 out of 5
Hilton Garden Inn Sarasota - Bradenton Airport
8270 N Tamiami Trl, Sarasota, FL

Reviews

8.2

Very Good

Rating 10 - Excellent. 415 out of 1001 reviews" "
Rating 8 - Good. 341 out of 1001 reviews" "
Rating 6 - Okay. 154 out of 1001 reviews" "
Rating 4 - Poor. 54 out of 1001 reviews" "
Rating 2 - Terrible. 37 out of 1001 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Robert

Liked: Cleanliness
Disliked: Property conditions & facilities
Computers not working at time of checkin. Areas still under construction It’s fine for a quick overnight before flight.
Stayed 1 night in Mar 2024

10/10 Excellent

Nancy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff!
Stayed 1 night in Apr 2024

10/10 Excellent

richard, greenville

Liked: Cleanliness, staff & service
need maintenance
Stayed 1 night in Apr 2024

2/10 Terrible

Richard

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was by far the dirtiest, most run down, horrible area with hoodlums smoking weed in and out of the building. Coffee maker in room didn’t even work. Staff was absolutely useless. Avoid at all costs.
Stayed 2 nights in Mar 2024

8/10 Good

Sheila

Traveled with partner
Staff was friendly
Stayed 1 night in Mar 2024
Response from Ashley D on Mar 14, 2024
I wanted to say thanks for your recent stay here at our hotel! We’re proud you chose the Hilton Garden inn as your second home and can’t wait to welcome you home again soon!

10/10 Excellent

Patricia, Chesterfield

Stayed 1 night in Feb 2024

8/10 Good

Allen

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Felt shorted
Currently undergoing a redesign, the appearance did not align with the photos. The bar was still being worked on. It would have been appreciated to receive prior notification before making the purchase.
Stayed 2 nights in Jan 2024
Response from Rick on Feb 4, 2024
I wanted to say thanks for your recent stay here at our hotel! We’re proud you chose the Hilton Garden Inn as your second home and can’t wait to welcome you home again soon!

8/10 Good

Diana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk receptionist was very helpful and really appreciate her extra effort to let us get in our room early and store our luggage when our families flights were delayed She was great:)
Stayed 1 night in Jan 2024
Response from Rick on Feb 4, 2024
I wanted to say thanks for your recent stay here at our hotel! We’re proud you chose the Hilton Garden Inn as your second home and can’t wait to welcome you home again soon!

6/10 Okay

Kara

Traveled with family
Liked: Staff & service
I believe they are remodeling which is much needed.
Stayed 2 nights in Dec 2023
Response from Ashley D, Dual Front Desk Supervisor on Dec 29, 2023
I wanted to say thanks for your recent stay here at our hotel! We’re proud you chose the Hilton Garden Inn Sarasota-Bradenton Airport as your second home and can’t wait to welcome you home again soon!

10/10 Excellent

Patricia, Toccoa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Rick on Feb 4, 2024
I wanted to say thanks for your recent stay here at our hotel! We’re proud you chose the Hilton Garden Inn as your second home and can’t wait to welcome you home again soon!

10/10 Excellent

John

Stayed 1 night in Dec 2023
Response from Rick on Feb 4, 2024
I wanted to say thanks for your recent stay here at our hotel! We’re proud you chose the Hilton Garden Inn as your second home and can’t wait to welcome you home again soon!

10/10 Excellent

Luis F.

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suite was liking being home
Stayed 3 nights in Dec 2023
Response from Rick on Feb 4, 2024
I wanted to say thanks for your recent stay here at our hotel! We’re proud you chose the Hilton Garden Inn as your second home and can’t wait to welcome you home again soon!

4/10 Poor

Gabrielle, Troy

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Would not have stayed if I knew construction was going on, room came with stains all over and looked half clean, the food and drinks were awful and the hotel looks nothing like the pictures online. Please update your website pictures and let people know when construction is happening. Rate this 1 star out of 5
Stayed 1 night in Dec 2023
Response from Rick on Feb 4, 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.

4/10 Poor

Verified traveler

Disliked: Room comfort
Consider staying somewhere else
There are currently building works going on at this hotel - we were not informed of this prior to booking. Had we have known, we'd have booked to stay somewhere else. We had to go out the noise was so horrific and we felt unable to use the breakfast facilities due to the dust and noise. Really disappointed and would not stay here again or recommend it.
Stayed 2 nights in Oct 2023
Response from Rick on Oct 28, 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.

8/10 Good

Ramón

Stayed 1 night in Oct 2023
Response from Rick on Nov 18, 2023
I wanted to say thanks for your recent stay here at our hotel! We’re proud you chose Hilton Garden Inn as your second home and can’t wait to welcome you home again soon!

10/10 Excellent

Ileana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed for 1 day, place was clean and customer service was very polite.
Stayed 1 night in Sep 2023
Response from Ashley D, Dual Front Desk Supervisor on Sep 30, 2023
I wanted to say thanks for your recent stay here at our hotel! We’re proud you chose Hilton Garden Inn Sarasota-Bradenton Airport as your second home and can’t wait to welcome you home again soon!

8/10 Good

Jiewen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from rick on Aug 26, 2023
I wanted to say thanks for your recent stay here at our hotel! We’re proud you chose Hilton Garden Inn as your second home and can’t wait to welcome you home again soon!

6/10 Okay

Samar

Stayed 5 nights in Jul 2023
Response from Ashley D, Dual Front Desk Supervisor on Sep 30, 2023
I wanted to say thanks for your recent stay here at our hotel! We’re proud you chose Hilton Garden Inn Sarasota-Bradenton Airport as your second home and can’t wait to welcome you home again soon!

6/10 Okay

Martha

Disliked: Cleanliness, property conditions & facilities
The room was not ready , so they change my room to a 2 queen bed , I booked 1 king size. The room was not properly cleaned , the breakfast was not good an expensive
Stayed 1 night in Aug 2023
Response from rick on Aug 26, 2023
I wanted to say thanks for your recent stay here at our hotel!

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Room was okay, however some of the ceiling was chipped and the elevators had, what looked to be, moving blankets hanging on the walls. Over all, I would say, it was clean and comfortable.
Stayed 1 night in Jul 2023
Response from rick on Aug 26, 2023
I wanted to say thanks for your recent stay here at our hotel! We are currently going through renovation and that was the reason for the pads in the elevator. We hope you will come and stay with us again.

8/10 Good

Shannon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Rick on Jul 23, 2023
I wanted to say thanks for your recent stay here at our hotel! We’re proud you chose Hilton Garden Inn as your second home and can’t wait to welcome you home again soon!

2/10 Terrible

Grace

Disliked: Cleanliness, staff & service, property conditions & facilities
Air conditioning does not work room 210 the carpet and the wet carpet.
Stayed 1 night in Jul 2023
Response from Rick on Jul 23, 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.

8/10 Good

Antonella

Traveled with family
Was an excellent service and near the beach
Stayed 1 night in Jun 2023
Response from Rick on Jul 23, 2023
I wanted to say thanks for your recent stay here at our hotel! We’re proud you chose Hilton Garden Inn as your second home and can’t wait to welcome you home again soon!

10/10 Excellent

Linda

Liked: Cleanliness
Stayed 1 night in Jul 2023
Response from rick on Jul 14, 2023
I wanted to say thanks for your recent stay here at our hotel! We’re proud you chose Hilton Garden Inn as your second home and can’t wait to welcome you home again soon!

10/10 Excellent

Rosely

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente atención las instalaciones muy cómodas y limpia sin duda volvería
Stayed 1 night in Jun 2023
Response from Rick on Jun 11, 2023
I wanted to say thanks for your recent stay here at our hotel! We’re proud you chose Hilton Garden Inn as your second home and can’t wait to welcome you home again soon!

6/10 Okay

Petrina

Traveled with family
It was right near the airport The staff was nice but the cleaning people couldn't understand English There were little bugs in our room and on the 2nd floor ice maker the ice maker on our floor was broken they didn't have room service it just didn't meet the standards of a Hilton
Stayed 7 nights in May 2023
Response from Rick on Jun 11, 2023
I wanted to say thanks for your recent stay here at our hotel! We’re proud you chose Hilton Garden Inn as your second home and can’t wait to welcome you home again soon!

10/10 Excellent

Oleh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2023
Response from Rick on Jun 11, 2023
I wanted to say thanks for your recent stay here at our hotel! We’re proud you chose Hilton Garden Inn as your second home and can’t wait to welcome you home again soon!

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Rick on Jun 11, 2023
I wanted to say thanks for your recent stay here at our hotel! We’re proud you chose Hilton Garden Inn as your second home and can’t wait to welcome you home again soon!

10/10 Excellent

glenda

Stayed 1 night in May 2023
Response from Rick on May 21, 2023
I wanted to say thanks for your recent stay here at our hotel! We’re proud you chose Hilton Garden Inn as your second home and can’t wait to welcome you home again soon!

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from Rick on May 20, 2023
I wanted to say thanks for your recent stay here at our hotel! We’re proud you chose Hilton Garden Inn as your second home and can’t wait to welcome you home again soon!

10/10 Excellent

Jessica

Stayed 1 night in Apr 2023
Response from rick on May 25, 2023
I wanted to say thanks for your recent stay here at our hotel! We’re proud you chose Hilton Garden Inn as your second home and can’t wait to welcome you home again soon!

8/10 Good

Roger

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The hotel was surprisingly quiet considering it’s location. No frills, clean. Amenities were limited. Housekeeping available, but only on request. Breakfast was available, but at a cost. Times have changed !
Stayed 2 nights in Apr 2023
Response from rick on Apr 29, 2023
I wanted to say thanks for your recent stay here at our hotel! We’re proud you chose Hilton Garden Inn as your second home and can’t wait to welcome you home again soon!

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023
Response from rick on Apr 29, 2023
I wanted to say thanks for your recent stay here at our hotel! We’re proud you chose Hilton Garden Inn as your second home and can’t wait to welcome you home again soon!

2/10 Terrible

Kenneth

Stayed 2 nights in Mar 2023
Response from rick on Apr 1, 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.

10/10 Excellent

Jeremy

Stayed 1 night in Mar 2023
Response from Rick on Apr 20, 2023
I wanted to say thanks for your recent stay here at our hotel! We’re proud you chose Hilton Garden Inn as your second home and can’t wait to welcome you home again soon!

6/10 Okay

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Bed Frames Caused Bruises
Although the room was clean and nice, the dark wood bed frames extended more that 4 inches beyond the edge of the mattress. This protrusion caused several painful shin and knee impacts on the bedframe, due to the perception that the frame and the mattress ended were at the same place. Multiple bruises were caused by this. Oowww.
Stayed 1 night in Mar 2023
Response from Rick on Mar 18, 2023
Thank you for taking the time to share your experience about your recent stay at Hilton Garden Inn. We sincerely appreciate your feedback, and we’re very sorry you were unhappy with our rooms. Your feedback is important as it is always our goal to provide rooms that make our guests smile. We hope you will consider staying with us again.

8/10 Good

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful. Cafe next to Front Desk was very nice with good food and great Staff. Pool and Hot Tub were great after a long day.
Stayed 4 nights in Mar 2023
Response from Rick on Mar 18, 2023
I wanted to say thanks for your recent stay here at our hotel! We’re proud you chose the Hilton Garden Inn as your second home and can’t wait to welcome you home again soon!

8/10 Good

Ryan

Stayed 1 night in Mar 2023
Response from Rick on Mar 18, 2023
I wanted to say thanks for your recent stay here at our hotel! We’re proud you chose the Hilton Garden Inn as your second home and can’t wait to welcome you home again soon!

10/10 Excellent

Tambra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2023
Response from Rick on Mar 21, 2023
I wanted to say thanks for your recent stay here at our hotel! We’re proud you chose Hilton Garden Inn as your second home and can’t wait to welcome you home again soon!

10/10 Excellent

Yilian

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
It was a wonderful experience in the Hotel, it's Clean, comfortable and very kind personal!!
Stayed 1 night in Feb 2023
Response from Rick on Feb 18, 2023
I wanted to say thanks for your recent stay here at our hotel! We’re proud you chose Hilton Garden Inn as your second home and can’t wait to welcome you home again soon!

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023
Response from Rick on Mar 18, 2023
I wanted to say thanks for your recent stay here at our hotel! We’re proud you chose the Hilton Garden Inn as your second home and can’t wait to welcome you home again soon!

6/10 Okay

Jan

I did not like a 3 inch palmetto dead on my bathroom floor. Staff laughed it off…
Stayed 3 nights in Jan 2023
Response from Rick on Feb 10, 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you had to experiencew a palmetto bug during your stay. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.

8/10 Good

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the place I didn't like being double charged for the dinner and drinks still waiting for that to be fixed
Stayed 1 night in Jan 2023
Response from Mark B on Feb 1, 2023
Thank you for your review. We re happy you enjoyed your stay. I will follow up on the charges to your account to ensure any necessary corrections are made. We look forward to your next visit.

6/10 Okay

Dawn

Liked: Cleanliness, room comfort
Priced way too high for what you get
On the plus side, it was quiet, the bed was comfortable and the room appeared clean but it needs updating. There were stains in the bathtub, the light switch on the bathroom wall was crooked. I drank some water when brushing my teeth the first night and spat it out. It tasted and smelled like sewer. I used bottled water for the rest of my stay. It is not close to anything. It cost me a lot in Uber charges to get what i needed. The desk staff acted like everything was an imposition. The food in the restaurant was good but if you are looking for room service, you are out of luck. Definitely not the experience i expected from a Hilton.
Stayed 2 nights in Jan 2023
Response from Rick on Jan 27, 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.

8/10 Good

Bill

Traveled with family
Liked: Cleanliness, staff & service
Hotel staff was very nice and property was clean but it was a little dated and due for a refresh. Room was clean but a bit
Stayed 3 nights in Jan 2023
Response from Rick on Jan 18, 2023
I wanted to say thanks for your recent stay here at our hotel! We’re proud you chose Hilton Garden Inn as your second home and can’t wait to welcome you home again soon!

10/10 Excellent

Stevan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean lobby. Friendly and quick check in procedure. The clerk answered all my questions. Room was small, but nicely appointed. Very quiet.
Stayed 1 night in Jan 2023
Response from Rick on Jan 18, 2023
I wanted to say thanks for your recent stay here at our hotel! We’re proud you chose Hilton Garden Inn as your second home and can’t wait to welcome you home again soon!

10/10 Excellent

April, LINDEN

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent check in! They let us check in early because we arrived on our flight early. Very accommodating!!!
Stayed 1 night in Jan 2023
Response from Rick on Jan 9, 2023
I wanted to say thanks for your recent stay here at our hotel! We’re proud you chose Hilton Garden Inn as your second home and can’t wait to welcome you home again soon!

2/10 Terrible

Jeffrey

Stayed 1 night in Dec 2022

2/10 Terrible

bridget

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything!!! Horrible place EVER
Response from Mark B General Manager on Dec 27, 2022
We are sorry to learn you were unhappy with your stay. If you would like to discuss the details of your visit, you may reach me at the Hotel's main telephone number

4/10 Poor

Jose

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Old smelly dirty hotel
Dirty, old, smelly
Stayed 1 night in Dec 2022
Response from Mark B on Dec 18, 2022
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. I have shared your comments with the team to ensure cleanliness standards are maintained for all of our guests.