Ratings based on 666 Verified Reviews

4.2 out of 5
89% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from key Biscayne

excellent staff Tim ans Sonya made the difference

Posted Sep 14, 2017
during the terrible time of the Hurricane Irma , the staff Tim and Sonya made the difference to make all guests feel propected and cared . Will be etenrnally gratefull for the compassion towards us and all.
3 out of 5
Recommended
for Everyone
by A verified traveler

OK

Posted Aug 24, 2017
Cons: Fix the Hallway the hallway problem.
Location: A couple of good restaurants nearby
Breakfast is great. The hotel gave me a bill although all was already paid off through EXPEDIA. I complained about that on my departure. This has not been solved as of today, 5 days after my departure. The hallway always smell damp, or "mildewey"
Comment from Hotel Management
Sep 6, 2017 by Shannon Mundy, Director of Sales, Hotel Management
I would like to personally apologize for the series of unfortunate incidences that you experienced during your most recent stay with us. We have notified maintenance about the hallways and have coached the front desk on Expedia payments and timeliness of getting back to the guest. Please feel free to reach to me if you need anything else. Thank you,
4 out of 5
Recommended
for Everyone
by A verified traveler from fountain fl

Will stay again

Posted Aug 23, 2017
Very nice rooms great location. Staff was polite. Only problem was we only got coffee for the first morning. Will bring my own next time.
Comment from Hotel Management
Aug 26, 2017 by Shannon Mundy, Director of Sales, Hotel Management
Thank you for taking the time to share your experience with us. I am pleased to hear that you enjoyed your stay, and that the property and staff exceeded your expectations. I will follow up in regards to the coffee, because we offer complimentary coffee all day for our guests. Thank you again, we look forward to seeing you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Coral Dprings, FL

Quite

Posted Aug 21, 2017
We really enjoy this hotel, it was really quire, everything was excellent.
Comment from Hotel Management
Aug 26, 2017 by Shannon Mundy, Director of Sales, Hotel Management
Thank you for taking the time to share your experience with us. I am pleased to hear that you enjoyed your stay, and that the property and staff exceeded your expectations. Thank you again, we look forward to seeing you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 3, 2017
Clean and very comfortable beds and pillows. Free, easy parking. Free wifi. Free breakfast.
Comment from Hotel Management
Jul 4, 2017 by Kevin M., Hotel Management
Dear Guest, Thank you for taking the time to share your experience. It is great to hear that you enjoyed your stay, and we look forward to seeing you again soon. Sincerely, Kevin Mazzoni Assistant General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from punta gorda fl

Friendly staff, I felt so welcomed.

Posted Jun 3, 2017
I stayed for a quick overnight and felt instantally welcomed by Tim, room was clean and overall a good stay.
Comment from Hotel Management
Jun 19, 2017 by Kevin, Hotel Management
Dear mmncra, Thank you for taking the time to share your experience with us during your recent visit to Sarasota. I am pleased to hear that you enjoyed your stay, and we look forward to seeing you again soon. Sincerely, Kevin Mazzoni Assistant General Manager
2 out of 5
by A verified traveler

Online Ratings are deceiving

Posted May 27, 2017
Most of the reviews for this hotel seemed decent and I've been lucky with choosing hotels from reviews in the past. However, I have never stayed at a hotel at this price point and had so many complaints. If I had needed a longer stay I would have paid a cancellation fee and stayed elsewhere. The rooms and some hallways smelled musty and humid. Worst than the normal humid feel outside. It was gross. I ended up buying a couple damprid mosture absorbers and placed them all around the room. Some areas were not cleaned (some examples: hair in the bathroom, counters not fully wiped down). The tub didn't drain properly. The fan in the batbroom didnt work. There were beginning signs of rust in the bathroom faucets and drains. The walls are extremely thin; you can hear normal conversation from the next room. The only thing that was decent was my interaction with the staff, and even they were very complacent. I'm very surprised at how the reviews for this place are somewhat high. This hotel needs some tlc. Take your money and stay at another hotel nearby for the same price range.
Comment from Hotel Management
Jul 1, 2017 by Kevin M. , Hotel Management
Dear Guest, Thank you for taking the time to share your recent experience with us. I apologize that your stay did not meet your expectations. Your experience is by no means acceptable or common. I will personally address the issues you mentioned to ensure they never occur again. We hope that you will give us another chance to improve upon your past stay and provide you with the exceptional experience that our guests have come to expect. Thank you and we look forward to seeing you again soon. Sincerely, Kevin Mazzoni Assistant General Manager
5 out of 5
by Erika

Holiday Inn off I-75 on Hwy 72 in Sarasota. ✅

Posted May 16, 2017 on Hotels
Room was very spacious with sofa, microwave, fridge and coffee machine, clean and comfortable too. Parking is all around the building serving several entryways, 2 elevators on site. Breakfast was average and crowded. Outdoor pool. Hotel is behind a gas station and a Dunkin Donuts. Highway 72 offers coffee shops, restaurants and other but not at walking distances. I definitely recommend this hotel.
Comment from Hotel Management
May 26, 2017
Dear Erika, Thank you for taking the time to share your experience with us during your trip to Sarasota.We are pleased to hear that you enjoyed your stay and we look forward to seeing you again soon. Sincerely, Kevin Mazzoni Assistant General Manager
4 out of 5
by Shawn

Posted May 16, 2017 on Hotels
Comment from Hotel Management
May 26, 2017
Dear Shawn, Thank you for taking the time to rate our property. We look forward to seeing you again so we can provide you a full 5 star experience. Sincerely, Kevin Mazzoni Assistant General Manager
5 out of 5
by A verified traveler

Posted May 14, 2017 on Hotels
Comment from Hotel Management
Jul 4, 2017
Dear Guest, Thank you for taking the time to rate our property. It is good to see that you enjoyed your stay, we look forward to seeing you again soon. Sincerely, Kevin Mazzoni Assistant General Manager