Ratings based on 854 Verified Reviews

4.0 out of 5
86% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

city view room

Posted Oct 18, 2017
Room description said it had a city view. The view was actually of the back parking lot and a block of private homes.
4 out of 5
by A verified traveler

Will be back...

Posted Sep 3, 2017 on Hotels
Third year in a row staying here. Can't beat the location. But a single elevator in service made it very difficult to get on and out easily. But when that's fixed it'll be Much better!
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent customer service

Posted Aug 24, 2017
The staff were lovely, and very accommodating. Found a couple of small hair strands on the comforter and toilet seat but other than that the hotel has made an effort to upgrade the design and decor. Remnants of previous fixtures in the bathroom are still present but negligible. The staff allowed a late checkout at no cost and they worked with us to accommodate the four adults in one room situation. Overall, excellent overnight stay, with proximity to the beautiful beach, its entrance, and an excellent view from the dining hall. Round the corner from the quaint shops and ice cream parlours. We loved it!
3 out of 5
Recommended
for Everyone
by A verified traveler from new jersey

Nice hotel but are in renovations

Posted Aug 23, 2017
No Wifi and the food don't was fresh but the personal was excelent but good in general
5 out of 5
by Carla

Posted Aug 21, 2017 on Hotels
The staff has always been helpful and friendly during each of our stays with them. And the location is perfect to walk to st. Armand's Circle where there are many shops and restaurants. We look forward to our next stay with you!
3 out of 5
by A verified traveler from nokomis fla

room with a view was 2nd floor/not very good view/

Posted Aug 17, 2017 on Orbitz
Pros: staff was polite
Cons: stay at lido beach resort nest time
Location: great location
room with a view was on 2nd floor/payed extra and not a very good view/wouldn't do it again there/live in Sarasota county do stayvacs once a yr
5 out of 5
by Javier F.

This traveler left a rating score only Posted Aug 17, 2017 on Hotels
4 out of 5
by A verified traveler

Posted Aug 14, 2017 on Hotels
Very helpful & friendly staff,, great location & very pleased with dog friendly atmosphere, breakfast was bery good with a beautiful view of the gulf ,, saved a lot on the breaks at by purchasing with hotels.com $28 to be exact! Great deal
4 out of 5
Recommended
for Everyone
by A verified traveler from Kentucky

Very nice stay

Posted Aug 7, 2017
Pros: location, staff
Cons: update the website to remove the list of FREE items. Sign on counter shows the $25 per day Resort Fee is actually paying for all the 'FREE' stuff
Location: beach, restaurants, gulf, shopping
close to the beach, 7th floor restaurant overlooking the beach/gulf was very nice. Lobby bar also serves. Excellent breakfast and great staff. Facility issue during my stay was 1 elevator was out of order (due to be fixed on 8/15). And the list of items that are listed on the site as 'FREE' are NOT free. Such as: Internet - Free WiFi, free newspaper, free self-Parking, Business Center, etc.. The sign on the front desk counter states the twenty five dollars per night covers these items and a few others (towels, etc). so its NOT free..... The only 'resort' item I used was the Wi-Fi - and thats pricy
5 out of 5
by Katie

Great place to stay!

Posted Aug 7, 2017 on Hotels
Everything was clean, restaurants and shops are walking distance