Ratings based on 427 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by Tracy S.
Posted Mar 12, 2017 on Hotels
Great placePosted Mar 12, 2017 on Hotels
Great place. Burger at the restaurant was big and juicy. Booked last minute so a bit pricey but all was good.
by A verified traveler
Posted Mar 5, 2017 on Hotels
for Everyoneby A verified traveler from Minnesota
Close to everythingPosted Mar 3, 2017
Pros: Friendly staff, clean hotel
Hotel is centrally located with easy access to everything. Within 20 minutes to Siesta Key Beach, a couple hour drive to Disney, will be back,
TVs need to be much biggerPosted Feb 24, 2017 on Hotels
This was a very nice hotel. The only complaint that I have is they should provide more towels and the TV screens need to be much bigger I felt like I was in my kids room watching a 12 inch TV
by A verified traveler
Poor managementPosted Feb 22, 2017
We had returned from meetings to change for an evening function. I was in my room at 4:30 pm, standing in my boxers when a female member of the house keeping staff opened the door, saying "clean the room, clean the room" and walked in. She didn't knock, she just came in. The room had already been cleaned, beds, made, etc. I said to her that it didn't need cleaning. She repeated, "clean the room, clean the room" and I repeated it didn't need cleaning. She said it again, it was clear she didn't speak English. I finally said loudly, it is clean and she left. I reported the incident to the front desk and was assured that the manager would contact me. Never happened. I will be speaking with Holiday Inn and American Express if I don't hear back from Expedia this week. This is unacceptable, it's not how the Holiday Inn brand is operated.
Comfortable, Clean and in Quiet location.Posted Feb 21, 2017 on Hotels
Great customer service, comfortable room and beds, and excellent nearby restaurants. Breakfast buffet was good but experienced issues with milk/dairy products being spoiled. Overall experience with hotel was very good.
Posted Feb 21, 2017 on Hotels
Well located hotelPosted Feb 15, 2017 on Hotels
Great location close to UTC mall and restaurants and shops
Good experiencePosted Jan 23, 2017 on Hotels
This was the second time that we stayed here. Satisfied with the experience.