Ratings based on 139 Verified Reviews

4.6 out of 5
98% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Bethany, Connecticut

wonderful boutique hoel

Posted Jan 17, 2017
Staff goes above and beyond to ensure your stay is perfect. I would not hesitate to recommend this downtown property to anyone.
4 out of 5
Recommended
for Everyone
by A verified traveler

Lovely boutique hotel

Posted Jan 16, 2017
Comfortable room, good staff and location. Pleasant restaurant though service there gracious but a little slow
5 out of 5
Recommended
for Everyone
by A verified traveler from Madison, MS

A superior stay in Sarasota

Posted Jan 6, 2017
Pros: Location, comfort, cleanliness.
Cons: Maybe free parking?
Location: In downtown Sarasota and central to most everything.
There is nothing adverse about this hotel. It's lovely, clean, the beds are comfortable, the staff is friendly and helpful and there is a full service restaurant and bar. An excellent choice.
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Happiest staff in the industry.

Posted Oct 31, 2016
Pros: Cleanliness, location, staff.
Cons: The mattress. Just a personal preference. I prefer something softer. These were fairly hard (I know many prefer that).
Location: Just a couple of blocks from the downtown Sarasota area. Loads of restaurants, shops, events. Quick drive to beautiful beaches or St. Armand's area.
Sarasota is a friendly town overall. Most retailers/restaurateurs seem genuinely happy to see you. But the staff at the Hotel Indigo seemed almost delighted to be serving. Just not used to seeing that as I travel around the US. From check in (where the staff member proudly told us they were the #1 ranked Indigo in the chain), to the housekeeping people, the facilities guy, and the people at the bar. Everyone just seemed happy- not just to guests, but between each other. Like they really wanted to be there. Makes the rest of us want to be there, too.
Comment from Hotel Management
Nov 1, 2016 by Manager, Hotel Management
Dear Les, We are exceptionally happy to work at Hotel Indigo, part of this happiness stems from being able to provide guests with a memorable experience that makes them want to return. We are thrilled that you enjoyed your stay with us and we hope that you'll visit again soon. We do have mattress toppers available so be sure to mention that at check in.
4 out of 5
Recommended
for Couples
by A verified traveler from US

Very comfortable modern hotel

Posted Oct 27, 2016
Pros: Staff excellent, room very spacious(for a Brit!) and very clean. Very relaxed atmosphere.
Cons: Room required some attention to irradicate bathroom odour on arrival but staff were very responsive and solved the problem. Otherwise only issue was being too close to the relatively noisy lift.
Location: Great if you are happy to jump in your car and travel the short distance to Lido Key and Armand Circle. Very underwhelmed with downtown Sarasota!
Comment from Hotel Management
Nov 1, 2016 by Manager, Hotel Management
Dear Andy, Thank you so much for your feedback. We are happy that you enjoyed your stay and found the hotel to be clean and the service to be excellent. We hope to see you again soon and be sure to let us know your room location preference at check in.
5 out of 5
Recommended
for Everyone
by A verified traveler from Washington St.

Nice hotel conveniently located.

Posted Oct 4, 2016
Pros: The staff was very friendly and the hotel is quiet and very clean.
Cons: Everything was perfect.
Location: Marina Jacks open air restaurant has good food and a great atmosphere.
The staff took care of all my needs including great room service. Airport shuttles were on time both to and from the hotel and the driver was friendly.The staff also took care of printing my boarding passes for my departure. I rated this hotel a 5 out of 5 all the way around and will definitely stay here again.
Comment from Hotel Management
Oct 25, 2016 by Manager, Hotel Management
Thank you for your positive words, Don! We appreciate your feedback and we hope to see you again very soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 25, 2016
I was there for 2 nights and spent very little time in the hotel. The room was spacious and clean. The bathroom was spacious. I left a tip for the housekeeper and she left a thank you note propoed on a towel folded into a heart.
Comment from Hotel Management
Nov 1, 2016 by Manager, Hotel Management
Dear Anonymous, We appreciate your kind remarks about the size and cleanliness of your room. We're glad that you had a nice interaction with the housekeeper. We hope that you will be able to stay longer next time.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 12, 2016
Very nice place. Responsive staff. Enormous buffet breakfast, but at a price.
Comment from Hotel Management
Sep 28, 2016 by Mary Norman, Hotel Management
Hello and thank you for taking the time to write us a review of our hotel! We are glad you had a pleasant time with us and hope to see you again!
5 out of 5
Recommended
for Everyone
by A verified traveler from Miami,Fl

Great location for area destinations

Posted Aug 2, 2016
Pros: The spa like feeling throughout the facility
Location: Ven Wenzel performing arts.....is directly across the street. Traveling to any of the popular districts is 5-10 minute car ride away.
My husband and I were staying two day and wanted a hotel that was located close by to area attractions. This hotel fit the bill to the tee. It is four story, business class oriented and has a spa like feeling to it. Very relaxing. The staff are always there to make recommendations and assist with any questions or concerns that you have. We were not looking to stay in a large chain. The rooms are very tranquil. Most importantly the attention to detail for service, cleanliness and comfort was more than met. We arrived on a Friday late afternoon. They have a cafe in the lobby with happy hour and a jazz/blues was playing at that time. Would recommend, highly. This was my first time staying at an Indigo Hotel and would seek it out in other cities that offer it. They do not have a pool, if that is important to you, it was not for us.
Comment from Hotel Management
Aug 14, 2016 by General Manager, Hotel Management
Thank you for your review of our property, we value your feedback and look forward to having you stay with us again in the future!
5 out of 5
Recommended
for Everyone
by A verified traveler from Greenville, SC

Easy walk to the downtown area.

Posted Jul 27, 2016
Fun well appointed rooms. Fairly large for the cost. Every staff member was great. They really care about their guests needs.
Comment from Hotel Management
Aug 6, 2016 by General Manager, Hotel Management
Thank you for your review, it is refreshing to hear that our staff really cared about your needs. We try to make sure that every guests has a great experience and is accommodated to the fullest. We hope to see you again!