Studio, 1 King Bed with Sofa bed | Pillowtop beds, desk, laptop workspace, blackout drapes

Reviews of SpringHill Suites by Marriott Sarasota Bradenton

3 out of 5
SpringHill Suites by Marriott Sarasota Bradenton
1020 University Pkwy, Sarasota, FL

Reviews

8.0

Very Good

Rating 10 - Excellent. 328 out of 792 reviews" "
Rating 8 - Good. 256 out of 792 reviews" "
Rating 6 - Okay. 106 out of 792 reviews" "
Rating 4 - Poor. 55 out of 792 reviews" "
Rating 2 - Terrible. 47 out of 792 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

William, Bryn Mawr

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Mitchell

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, quiet, clean, good staff,. Would recommend and stay again.
Stayed 6 nights in Feb 2024

8/10 Good

Peter

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Jan 2024

6/10 Okay

Adrienne

Disliked: Staff & service, property conditions & facilities
We like the location, but we’ve had issues on both of our last two trips there.
Stayed 2 nights in Jan 2024

4/10 Poor

Ronnie

Liked: Staff & service
Disliked: Cleanliness
Had problems checking in charged again, had problems getting room service. Halls were not cleaned our whole time?
Stayed 5 nights in Dec 2023

2/10 Terrible

Luis, Miami

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

2/10 Terrible

Michael

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The shower floor was black with filth. Asked the front desk three times to send housekeeping up to clean it. There was no body soap or shampoo in the shower either. Housekeeping never showed up. The water was shut off on day two from 7:00am to 9:00PM. My wife couldn't take a shower all day and I ( I work construction) went to be dirty and sweaty. Had to shower in the morning before checking out. To make matters worse, there was demolition going on in the adjoining room my wife had to listen too all day. Lots of pounding and banging, What did I LIKE? There were two young men on the front desk. They did everything they could to help us out. One of them brought us shampoo and body soap at 8:00 pm beings housekeeping refused to do their job.
Stayed 2 nights in Dec 2023

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Dec 2023

10/10 Excellent

DARLENE, Pickerington

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived early and were assigned our room immediately. Our room is clean and spacious!!
Stayed 1 night in Nov 2023

6/10 Okay

Alejandro

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Regular stay
The hotel is nice. The front desk experience was not so good. The associate was not friendly. The air conditioning is too noisy. The room was recently renovated, but the elevator and common areas need more attention.
Stayed 1 night in Nov 2023

10/10 Excellent

Noel

Stayed 3 nights in Nov 2023

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

orlando

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, it was a wonderful stay. Plus for me was the breakfast and free parking. Nevertheless, the breakfast was not all that. The variety was limited and void of fruits. But it served its purpose nevertheless. The staff was courteous. The hotel was pretty clean and smelled good.
Stayed 2 nights in Nov 2023

10/10 Excellent

Philip

Stayed 1 night in Oct 2023

10/10 Excellent

Veronica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable bed and great space. Room was a little musty and had a dehumidifier that needed emptying. Husband emptied and it filled up again overnight. Must have had water issue but didn’t follow-up with it. Great breakfast!
Stayed 1 night in Oct 2023

6/10 Okay

John

Disliked: Property conditions & facilities
Stayed 3 nights in Oct 2023

6/10 Okay

Susan

Traveled with family
Disliked: Cleanliness, property conditions & facilities
this Marriott was not up to any standard.
light by table needed adjustment, lamp as you walk in did not work, lighting in bathroom by sink was so dull, and the shower was not clean, was not impressed. i would of expected a higher quality of attention to detail at a marriott.
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel, bkft. person inept.
Front desk women was outstanding. Young man in bkft area totally unable to stock area, even when there were only " seven" guests there . Out of , coffee for 35 min,, no waffle batter, no bread, even when several people asked, He finally brought 4 wrapped slices of read, that were taken by a family with small children since he didn't bring waffle batter, We left about 8:30 the whole area was swamped, long lines waiting for " food". He needs a different position.Almost nonverble, flat affect.
Stayed 1 night in Oct 2023

10/10 Excellent

Aida

Stayed 1 night in Sep 2023

6/10 Okay

Raul

Traveled with family
Disliked: Cleanliness
Room smelled bad. Checked under the sheets and discovered that the mattress was wet with urine.
Stayed 2 nights in Sep 2023
Response from Jennifer - GSM on Sep 19, 2023
Thank you for choosing Springhill suites for your stay, I greatly apologize for this. If you wouldn't mind reaching out directly to me, I would like to discuss this more and try to rectify the situation.

10/10 Excellent

Sharoll

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Jennifer -GSM on Sep 10, 2023
Thank you for choosing Springhill suites Sarasota for your stay and taking the time to rate our facility. We are very happy to hear you enjoyed your time with us and hope to see you again in the future

2/10 Terrible

Teresa

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Property was very dirty and very moldy. All betting was damp and moldy
Stayed 1 night in Sep 2023
Response from Jennifer -GSM on Sep 10, 2023
Thank you for choosing the Springhill Suites Sarasota for your stay. We greatly appreciate the feedback as it is needed to make any necessary updates. I will be sure to pass this onto the appropriate management team for review and any corrections that need to be made.

2/10 Terrible

Douglas

Traveled with family
Disliked: Staff & service
Disappointed
Specifically confirmed with front desk availability of an Accessible room. Essential for my in-laws, who were being evacuated from an assisted living facility during hurricane Idalia. Received an email 2 hours later that an accessible room was not available any longer. I can only presume that they gave it to someone else.
Stayed 7 nights in Aug 2023

10/10 Excellent

Gladys

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Jennifer -GSM on Sep 10, 2023
Thank you for choosing Springhill suites Sarasota for your stay and taking the time to rate our facility. We are very happy to hear you enjoyed your time with us and hope to see you again in the future

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
is good
Stayed 1 night in Jul 2023
Response from Jennifer _GSM on Sep 10, 2023
Thank you for choosing Springhill suites Sarasota for your stay and taking the time to give us your feedback. We are very happy to hear you enjoyed your time with us and hope to see you again in the future.

6/10 Okay

Linda

Traveled with family and small children
Disliked: Property conditions & facilities
Loved the suite with extra sleeping space. Did not like mold in bathroom and no transportation to airport
Stayed 1 night in Jul 2023
Response from Jennifer -GSM on Sep 10, 2023
Thank you for choosing Springhill Suites Sarasota for your stay. We appreciate all feedback as it is necessary to make any updates as needed. I have given your feedback to the necessary management team for review. Thank you again.

6/10 Okay

Scott

Liked: Staff & service
Bathroom had mold in the shower. Breakfast had very limited items. There was no meat unless you count the sausage gravy. A/c unit was very loud.
Stayed 1 night in Jul 2023
Response from Jennifer - GSM on Sep 10, 2023
Thank you for choosing Springhill Suites Sarasota for your stay. We appreciate all feedback as it is necessary to make any updates as needed. I have given your feedback to the necessary management team for review. Thank you again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Natalie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Overall a good experience. Seemed like there might be a staff shortage in housekeeping as some things had not been cleaned thoroughly in my room prior to my checking in. Also, the elevator is rather loud and stops roughly when going up.
Stayed 2 nights in Jul 2023

8/10 Good

Kerrie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast
The staff is super friendly. Unfortunately, our first room had a shower head that was not working. We called the front desk and we were notified that it would be 15 mins for maintenance to come. After a half hour, we called again and got a new room. The continental breakfast was better than expected.
Stayed 2 nights in Jun 2023

10/10 Excellent

Carlos, MIAMI

Stayed 1 night in Jun 2023

6/10 Okay

Selwyn

Business traveler
Liked: Property conditions & facilities
Disliked: Staff & service
Broken TV never fixed for 6 days, asked for housekeeping, did not service rooms, had no change for laundry machines
Stayed 6 nights in Jun 2023

2/10 Terrible

Les

Stayed 1 night in Jun 2023

10/10 Excellent

LILIANN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay
One night stay, check in was easy, room very comfortable and clean, no excessive noise…. Great stay
Stayed 1 night in May 2023

10/10 Excellent

Sara

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room and bathroom dirty .
Stayed 1 night in May 2023

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great accommodations if you have more than 2 couples sleeping in 1 room!
Stayed 1 night in May 2023

10/10 Excellent

FRANCISCO

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean room and also very quiet. We rested very well. Met our expectations.
Stayed 2 nights in May 2023

10/10 Excellent

Claudia

Stayed 1 night in May 2023

6/10 Okay

Gary

Liked: Cleanliness, staff & service
For the price, it was not up to a Mariott's standard. Suite was cramped. Not everything worked in the room. Sink barely drained properly. Definitely overpriced.
Stayed 2 nights in Apr 2023

8/10 Good

Howard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shower floors need update. Great service and easy parking. Close to everything by car.
Stayed 2 nights in Apr 2023
Response from General Manager on Apr 26, 2023
We assure you that we are addressing the shower pans that need a bit of attention. We truly value your feedback.Thank you for choosing SpringHill Suite Sarasota for your lodging needs.

10/10 Excellent

Arthur

Traveled with family
Liked: Amenities, property conditions & facilities
Clean and convenient to the airport
Stayed 1 night in Apr 2023
Response from General Manager on Apr 26, 2023
We thank you for Choosing SpringHill Suites Sarasota Airport.

6/10 Okay

Maria I, North Brunswick

Traveled with family and small children
Liked: Property conditions & facilities
Close to the near the airport
Stayed 6 nights in Apr 2023

8/10 Good

Paula Esther

Traveled with family
Liked: Staff & service, property conditions & facilities
Staff very polite.
Stayed 7 nights in Apr 2023
Response from General Manager on Apr 26, 2023
Thank you for choosing SpringHill Suites Sarasota airport for your lodging needs.!.

8/10 Good

Washington Daniel Suarez

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is not bad,just need updated on the pool area and the gym put more stuff.But was nice,the breakfast is fine
Stayed 8 nights in Mar 2023
Response from General Manager on Apr 26, 2023
Thank you for staying with us. I am excited to share with you that SpringHill suites will be undergoing a renovation starting June. We truly appreciate your feedback.

6/10 Okay

Angela

Liked: Cleanliness, property conditions & facilities, room comfort
Only 1 working ice machine
They have over 700 rooms BUT ONLY 1 ICE MACHINE
Stayed 1 night in Mar 2023
Response from General Manager on Apr 26, 2023
We apologize for the none working Ice machines. At this moment I would like to share some exciting news. We have replaced those ice machines with new ones. Oce more, I am apologizing that you had to endure with that situation during your stay.

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from General Manager on Apr 26, 2023
Thank you for staying at the SpringHill Suites Sarasota airport.

6/10 Okay

Kevin

Stayed 7 nights in Mar 2023
Response from General Manager on Apr 26, 2023
Thank you for staying at the SpringHill Suites Sarasota Airport.

4/10 Poor

Margaret

Traveled with family
Disliked: Staff & service, amenities
The app said housekeeping would come every other day. The front desk said every three days, We were there four days and nobody ever came. The breakfast offerings on most days were the worst I have ever seen. The room was ok but it is hard to sleep when the air-conditioner/fan is right next to the bed making a lot of noise and blowing air on you all night. I would turn it off as long as I could before it got too hot and stuffy in the room but eventually, it had to come back on.
Stayed 4 nights in Feb 2023
Response from General Manager on Apr 26, 2023
First, I would like to apologize for the experience encountered during your stay. Secondly, I would like to introduce myself., My name is Al and I am a new addition to the SpringHill Suites Sarasota Airport. Finally I would like to share with you that I have shared your with our staff, leadership team and had them concentrate on the concerns you had during your stay as part of their training .

2/10 Terrible

William A

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The pool was closed and the staff could not have cared less that that was an important feature for people from Wisconsin vacationing in Florida.
Stayed 6 nights in Feb 2023
Response from General Manager on Apr 26, 2023
we apologize for the inconvenience you encounter with the pool being closed upon your arrival. Unfortunately the pool was closed due to repairs urgently needed.