Private beach nearby, white sand, free beach shuttle, beach cabanas

Reviews of The Ritz-Carlton, Sarasota

5 out of 5
The Ritz-Carlton, Sarasota
1111 Ritz Carlton Dr, Sarasota, FL

Reviews

9.2

Wonderful

Rating 10 - Excellent. 709 out of 1003 reviews" "
Rating 8 - Good. 168 out of 1003 reviews" "
Rating 6 - Okay. 70 out of 1003 reviews" "
Rating 4 - Poor. 36 out of 1003 reviews" "
Rating 2 - Terrible. 20 out of 1003 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Jerry

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Second stay on the property. Seems to be a problem, they do not want you to pay with cash? A plus, is the shuttle to the beach club. Employee staff is very friendly, and make sure you are well taken care of.
Stayed 5 nights in Mar 2024

10/10 Excellent

Elizabeth

Traveled with family
The staff was so helpful!
Stayed 5 nights in Feb 2024

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach club was spectacular. Treated you like royalty. Super comfortable furniture
Stayed 5 nights in Feb 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
We always love staying at the Ritz Carlton in Sarasota. Great staff, beach club is great, close to everything. Definitely recommend for a great relaxing stay
Stayed 2 nights in Feb 2024

10/10 Excellent

Fady

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great regarding the stay but they don't keep their promises for inroom arrangements. when I called to arrange for an in room service they didn't keep the timing or provide the amenities as requested
Stayed 6 nights in Feb 2024

10/10 Excellent

Thomas

Traveled with family
Liked: Property conditions & facilities
Excellent service. Our very short stay was too short
Stayed 1 night in Feb 2024

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Joan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was secluded which I liked.
Stayed 2 nights in Jan 2024

8/10 Good

Nizam

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing from the valet to the front desk to our room, was a perfect experience. The bar was very nice and staff just amazing. Can’t wait to return.
Stayed 1 night in Jan 2024

6/10 Okay

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Asked 3 times to get the internet tv fixed - and while I didn’t go to Florida for internet tv, I was disappointed with a lack of a solution other than “oh well, sorry” - I mean, if you’re gonna charge top dollar, shouldn’t everything be top class working condition? I would expect “oh well” from the holiday inn - but I would not be paying what I paid there. The staff is great, just disappointed by the lack of a solution. Move us to another room, comp us a night - anything - to show that you do. Or
Stayed 4 nights in Jan 2024

10/10 Excellent

Robert

Stayed 3 nights in Dec 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 star experience is the ONLY experience
Stayed 12 nights in Dec 2023

10/10 Excellent

James

Stayed 1 night in Dec 2023

10/10 Excellent

Rhonda

Traveled with partner
Liked: Cleanliness, staff & service, amenities

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was wonderful. Front desk staff were extremely professional and helpful. Pool staff were energetic and friendly. Room was super clean. So easy to walk to local restaurants and attractions.
Stayed 2 nights in Nov 2023

10/10 Excellent

Susan, MONROE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed the valet parking. They parked your car and returned your car quickly with no delays. They were very nice and friendly too. The wellness room was fully stocked with exercise equipment that were top notch in quality. I enjoyed my stay!

10/10 Excellent

Marina, Brooklyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good experience and relaxing experience. Thank you
Stayed 2 nights in Oct 2023

10/10 Excellent

Stefanie Anne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the Beach Club
Stayed 4 nights in Oct 2023

6/10 Okay

Crystal, Naples

Stayed 1 night in Oct 2023

6/10 Okay

Anita, miami

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself was very nice . I didn’t like that the beach club was a shuttle away and that the dining options were limited . In addition, the first night they gave us a room on the second floor with a “balcony” which opened up to a concrete floor, that the tv was not working and more importantly , that they aware of plumbing issues on that floor where there was constant banging on the walls all night. I wore ear plugs and still had trouble sleeping. I called very early in the morning to complain ( we checked in at 1030 pm The night before ) and they agreed to change us to another room. We were out all day due to personal medical issues and when we came back to change our stuff out of our original room, it appeared they were annoyed and we had tv people In the room repairing the tv. The new room was lovely except that ( and this was no fault of the hotel) we had a child SHRIEKING at the top Of his lungs in the hallway and his parents yelling behind him at 650 am… which continued for quite a while. Two sleepless nights. The second would not have been that bad if we had had a comfortable the first night. No real apology . No real concern . Very sad for a ritz at the prices we pay
Stayed 2 nights in Oct 2023

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, property conditions & facilities
Nice pleasant hotel
Stayed 2 nights in Oct 2023

10/10 Excellent

Jessica

Stayed 1 night in Oct 2023

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel and very stylish .the amenities were very nice and I look forward to coming back and using the spa when it reopens.
Stayed 3 nights in Oct 2023

6/10 Okay

Sancha

Traveled with family
Liked: Staff & service, property conditions & facilities
I was looking for a great experience because it’s the Ritz after all. It’s a small property— small pool area and one restaurant on premise with another one offsite. We had dinner and breakfast and it was nothing special— no different than an average hotel experience. The bathtub in my room didn’t drain. Customer service was definitely 5 star. Overall it was not the special experience I was hoping for.
Stayed 1 night in Oct 2023

2/10 Terrible

Sangeeta

Stayed 2 nights in Oct 2023

10/10 Excellent

Annia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place. Highly recommended.
Stayed 2 nights in Oct 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

2/10 Terrible

Janie M

Stayed 2 nights in Sep 2023

10/10 Excellent

Stanley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing.
Stayed 5 nights in Sep 2023

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Helena

Stayed 2 nights in Sep 2023

10/10 Excellent

Don

Stayed 1 night in Sep 2023

8/10 Good

Nicola

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous, friendly service and lovely amenities. We were, however, disappointed that our request to reserve the tennis court was not entered into the booking system so we unfortunately were unable to play. The desk staff did not apologize for this error, but rather suggested that I had not booked it. I felt a little disrespected, so just thought I would mention it here.
Stayed 2 nights in Sep 2023

10/10 Excellent

Alona S

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Awesome
Stayed 7 nights in Aug 2023

10/10 Excellent

Ira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
G
Stayed 2 nights in Aug 2023

10/10 Excellent

Nedal, St. Petersburg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

Aline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Maritza

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved my stay at the Ritz Carlton -Sarasota. Some of the friendliest and attentive Staff I’ve come across in a while. Would definitely stay again!!
Stayed 3 nights in Jul 2023

10/10 Excellent

Nadia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like how the staff are very courteous and friendly!
Stayed 1 night in Jul 2023

10/10 Excellent

Alexandra

Stayed 1 night in Jul 2023

10/10 Excellent

Omer, Jacksonville

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
From the moment we walked in everything was great stuff, rooms very clean and properly was very beautiful.
Stayed 2 nights in Jul 2023

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the beach club!!!
Stayed 3 nights in Jul 2023

10/10 Excellent

Janes

Traveled with family
Liked: Staff & service, property conditions & facilities
Staff was very helpful and courteous. Transportation options were always available. Maid services were excellent as well as the service in the restaurant.
Stayed 3 nights in Jul 2023

8/10 Good

Erick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff
Stayed 3 nights in Jul 2023

2/10 Terrible

Anthony

Traveled with partner
Liked: Cleanliness, staff & service
Completely misleading, didn't say their beach was 3 miles away on a bus, also didn’t say the SPA was being ‘reimagined’ meaning in English it was closed, but doing limited services in rooms with no availability.
Stayed 1 night in Jun 2023

10/10 Excellent

Sarah

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful grounds. Always exceptional customer service.
Stayed 2 nights in Jun 2023

10/10 Excellent

Josh

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
I liked everything about it place was quiet and peaceful.
Stayed 2 nights in May 2023

8/10 Good

Jerry

Stayed 4 nights in Mar 2023