Posted Nov 18, 2016
the staff was horrible to me and my mother. It ruined my 18th birthday. we normally love this place, but i will never go there again. when we arrived there he a refused to give us are room that we booked and gave us another smaller room for a higher price.when we saw the room he gave us we decided that we didnt want it and we wanted to go somewhere else. when we went back and told him we didnt want it and we wanted are money back on are card and he agreed to putting the money back on are card. then we gave him the room keys and left. a few days later we noticed that he never put the money back so we called and he said that he cant give us are money back and yelled at us then hung up on us.