Ratings based on 126 Verified Reviews

3.7 out of 5
77% of guests recommend
4.0 Room cleanliness
4.2 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from New York, NY

In desperate need of renovation

Posted Nov 28, 2016
Pros: Pool was nice, room service was fine, staff very nice.
Cons: Needs a full renovation.
The hotel says they are about to start a full-scale renovation, and it needs it! I wouldn't stay here again until it's finished. The rooms are very shabby, windows don't close properly, heating system is loud, etc. The beds are comfortable, but everywhere you look it is very worn-out (rips in the carpet, cracked tile). The lighting is also really dim. The cleaning hadn't been done very carefully. The first room they showed us had loose change on the floor, and the other had a piece of popcorn. That said, the staff was VERY friendly and upgraded us with no charge, the pool was comfortable and the pool room nice and warm, and the breakfast we ordered in our room was very good.
4 out of 5
Recommended
for Everyone
by A verified traveler from Syracuse, United States of America

Nice hotel

Posted Oct 24, 2016
Location: Location perfect for walking around downtown Saratoga
Room very clean, well maintained public space very nice
5 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta

Right on the main street, close to all the shops.

Posted Oct 2, 2016
Enjoyed my two nights at this hotel. Would definitely stay there again.
5 out of 5
Recommended
for Everyone
by A verified traveler

great place

Posted Sep 7, 2016
Pros: EVERYTHING
Location: LOCATION IS PERFECT
enjoyed our stay, in a great town with a great HOTEL
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel right on the main rd

Posted Aug 31, 2016
Pros: right in the city
Cons: no comment
Location: Race track and casinos
Very comfortable beds and very good house keeping. Close to the city and very good transportation options.
4 out of 5
Recommended
for Everyone
by A verified traveler

Convenient to town and to Skidmore

Posted Aug 30, 2016
The staff was friendly. The hotel was quiet, clean, and convenient. It doesn't have much charm.
4 out of 5
Recommended
for Everyone
by A verified traveler

Quick stay to see Skidmore College.

Posted Aug 24, 2016
Hotel has a great location, in the center of town and 3 minutes to the college. It is large and similar to many other Hiltons, clean with comfortable beds. A bit pricey due to the racing season, being my only complaint.
4 out of 5
Recommended
for Everyone
by A verified traveler from new york

Right on Broadway, close to restaurants and shops.

Posted Aug 18, 2016
5 min drive to track. Bathrooms and rooms are a bit outdated but signs in the lobby indicate renos coming soon. The check-in desk is difficult to access if coming from parking lot. You have to carry your luggage up steps unless you can find the wheelchair access ramp which was so far away it wasn't worth finding. Overall though staff is very professional and kind. And the bed linens are new as well as nice flat screen tvs. Comparable to other nicer hotels in the area.
3 out of 5
by A verified traveler from Syracuse

The hotel needs updating !

Posted Aug 17, 2016
Pros: Grounds are beautiful.
Cons: Hotel
Rooms have window air conditioners ours didn't work well. Rooms are small and very dated .
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Aug 8, 2016
Cons: Air conditioning was loud.
Location: Saratoga racetrack and the ballet at SPAC were great. The Italian restaurant, forno bistro was excellent.
The hotel was on Broadway, walkable to shopping and restaurants. Our bellman, Zane was very helpful.