Ratings based on 478 Verified Reviews

4.1 out of 5
91% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted Jun 5, 2017
I would say my overall experience was okay. In this trip I stayed in Paris and that experience was much better. Few things I didn't liked: - Little rude staff - their unwillingness to increase guest's experience - felt like they were trying skim more money from us
Comment from Hotel Management
Jul 18, 2017 by General manager, Hotel Management
Dear guest, thank you for your visit! We are sorry to discover that your stay didn't fulfill your expectations. The satisfaction of all our guest is our goal so we always work hard to reach it. We regret the negative impresion you got about our staff so we will take care of your comment in order to improve our facilities and servicies. We hope you can visit us in a future. Best regards.
4 out of 5
by A verified traveler

Posted May 24, 2017 on Hotels
Comment from Hotel Management
Jul 18, 2017
Thank you for your visit! We hope we can welcome you back in a future!
4 out of 5
by J

Posted May 22, 2017 on Hotels
This was very expensive for the room, and the facilities of the hotel, especially as we were in a much better hotel the day before at approx 60% of the price!
Comment from Hotel Management
Jul 18, 2017
Thank you for your visit. We are sorry to not be able to fulfill your expectations. Our prices change as well as our demand changes so high demand dates are always more expensive. We will continue to working hard! Best regards.
5 out of 5
Recommended
for Everyone
by A verified traveler

Close to metro, friendly staff, great neighborhood

Posted May 16, 2017
Pros: The closeness to the metro, the helpfulness of the staff, the neighborhood.
Location: There was one restaurant that we went to right next door which was great, like an asian fusion restaurant. There are also a few bars nearby.
We really enjoyed our stay at this hotel. The staff are very friendly and helpful with any/all questions that we had. We enjoyed how close it was to the metro as well which was very convenient (able to transfer almost all lines). The neighborhood is cute and charming- as well as very quiet! There were a few great restaurants and cafes we stumbled upon when we ended back there at night. Overall, we enjoyed our stay there and would gladly go back to this hotel again.
Comment from Hotel Management
May 19, 2017 by General Manager, Hotel Management
Thank you for spending your valued time to post a review about our hotel and for your lovely words, also for the detailed information. It is encouraging for all our staff and for the hard work they do during all year. We certainly look forward to welcoming you back in the near future.Kind regar
4 out of 5
Recommended
for Everyone
by A verified traveler

Friendly Hotel

Posted May 3, 2017
A very efficient and fast check in on arrival, we found all the staff very hard working, helpful and friendly especially Miriam on the desk.
Comment from Hotel Management
May 9, 2017 by General Manager, Hotel Management
Thank you for your visit and nice comments. We work every day to offer our clients the best possible service. Your comments encourage us to continue working hard. We really look forward to seeing you in the future!
4 out of 5
by Alvaro

Posted Apr 27, 2017 on Hotels
Comment from Hotel Management
May 9, 2017
Thanks for staying with us. We appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 23, 2017
Very good hotel. Clean, comfortable, helpful staff, nice neighborhood. Close to subway to Barcelona city.
Comment from Hotel Management
Apr 25, 2017 by General Manager, Hotel Management
We very much appreciate your comments regarding your stay at the Hotel Silken Sant Gevasi. It is always a pleasure to receive nice feedback. Hoping to welcome you back again!
3 out of 5
Recommended
for Everyone
by A verified traveler from Australia

Priced competitively

Posted Mar 17, 2017
Comfortable and clean good location helpful staff Out of the city so nice and quite
Comment from Hotel Management
Mar 20, 2017 by General Manager, Hotel Management
Thank you very much for taking a while to share your experience in our hotel. We do our best to make you enjoy a comfortable and pleasant stay. We hope to see you again!
5 out of 5
by A verified traveler from Barcelona

Posted Feb 4, 2017 on Hotels
Everything but the bed and parking was great!
Comment from Hotel Management
Feb 24, 2017 by General Manager, Hotel Management
Thank you for your visit. We take note of your comment. We will continue working to improve. We hope to see you again!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 12, 2016
Super friendly staff! The room was okay but location is nice. Parking is hard to come by. Great stay.
Comment from Hotel Management
Dec 23, 2016 by General Manager, Hotel Management
Thank you very much for taking a while to share your experience in our hotel. We do our best to make you enjoy a comfortable and pleasant stay. We hope to see you again!