Check in was excellent great staff, always smiling. Room was very clean.
we encountered two small problems:
1. The microwave was missing ( it happened that we didn't need one but staff was willing to get us one
2. The toilet flap had a slight leak in it and it caused the toilet to refill the tank every few minutes. I don't hear well so it did not bother my sleep. I did hear it when I went to the toilet. But my wife was sleeping next to it and she hears very well. It caused her wake up every time it refilled. That problem is easy to fix and it should be fixed for the comfort of your guests.
Comment from Hotel Management
Apr 23, 2017 by Erin Heffernan, Hotel Management
Thank you so much for your review. I'm glad you had a positive experience overall, and I hope you will come back to stay with us again in the future. I will pass on your compliments to our staff!
We certainly don't advertise having a pool as that has never been one of our amenities, but our sister hotel, the Comfort Suites Saskatoon, does have a pool and hot tub. Perhaps you were looking at an advertisement for their property.
My apologies for the noisy toilet- thank you for letting us know, we were able to fix it right away.
Thank you again for your feedback, and we hope to see you again!
Front Office Manager
Comfort Inn Saskatoon