Nice Hotel but horrible AC
Posted Aug 6, 2016
Nice hotel, good breakfast, good sized rooms - however - I would not stay at this hotel again! I was not able to adjust the thermostat in the room to cool the room. The hotel staff were not able to adjust the thermostat in the room. The display read 24C. I used the down arrows to adjust it to 21C but was not able to 'set' the temperature there as it went back to 24C. The hotel staff came to the room and were unable to adjust the temperature. They tried and told me to wait, that it should go down. It went up to 26C, then down to 24C, up to 25C, etc. Had a horrible night, could not sleep well with the room so hot. It's not worth it when travelling, to not be able to set the temperature for the occupant so I would not recommend this hotel and tell others to avoid it. Hotel offered nothing in the way of a solution. I travel frequently and this was the worst I have experienced for room temperature conditions. It's too bad as it could be a nice hotel otherwise.
Comment from Hotel Management
Aug 18, 2016 by Melissa Stevenson, Hotel Management
It is disappointing that the air conditioner in your room was not functioning properly and I am truly sorry for the inconvenience it caused you during your stay.
I hope that perhaps you will stay with us again and provide us with the opportunity to provide you with a superior experience.