Ratings based on 142 Verified Reviews

2.8 out of 5
50% of guests recommend
3.3 Room cleanliness
3.4 Service & staff
2.9 Room comfort
2.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Business Travelers
by A verified traveler from The Pas, MB

we found it a clean, comfy hotel. Close to airpo

Posted Feb 14, 2017
Cons: complete amenities could be listed.
We were very impressed with all the cleanliness, comfort and quietness, met all our needs
Comment from Hotel Management
Feb 15, 2017 by Heritage Inn Hotel & Convention Centre Saskatoon, Hotel Management
Hi Angie, Thank you for your review. We appreciate the comment on the amenities list. If you check out the rooms page on our website, the amenities for each room are listed, along with pictures. It is great to know you found the room to be clean, quiet, and comfortable, and that we met your needs. We look forward to the next chance we get to host you. Sincerely, Heritage Inn Hotel & Convention Centre Saskatoon
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice and close to airport for our flight

Posted Feb 13, 2017
Clean room quiet very relaxing nice parking very modern look
Comment from Hotel Management
Feb 14, 2017 by Heritage Inn Hotel & Convention Centre Saskatoon, Hotel Management
Dear Guest, Thank you for such a glowing review. We are thrilled that you enjoyed so many aspects of your stay. It is great to hear that the location in proximity to the airport was convenient for you, and that your room was clean, quiet, and relaxing. It would be our pleasure to host you again. Sincerely, Heritage Inn Hotel & Convention Centre Saskatoon
3 out of 5
by A verified traveler from Wpg,MB

Ok hotel

Posted Feb 3, 2017
The hotel is an older one that has been updated. They did a fairly good job all things considered. The typical clientele was quite different than I'm use to. I likely would not stay there again unless I was stuck for a place. The price was reasonable.
Comment from Hotel Management
Feb 3, 2017 by Heritage Inn Hotel & Convention Centre Saskatoon, Hotel Management
Hi Chris, Thank you for taking the time to write this review. We are glad you liked the updates we have made to the property, the new lobby is something that we take great pride in. We believe that our hotel can be great for a lot of different people, such as frequent travellers who desire a location that is very close to the airport. Earning your approval is something we would value greatly, and if you choose to give us another chance, we would like to provide you with the exceptional experience that you deserve. Sincerely, Heritage Inn Hotel & Convention Centre Saskatoon
3 out of 5
by A verified traveler

We're not going back...

Posted Jan 30, 2017
Staff was very unfriendly. Room smells old, very small and was surprise to see a tube tv.
Comment from Hotel Management
Feb 2, 2017 by Heritage Inn Hotel & Convention Centre Saskatoon, Hotel Management
Dear Guest, Thank you for taking the time to write this review. We apologize for the poor experience you had when staying with us. It is our goal to provide our guests with superior customer service, and we regret that you received anything less. We will be addressing our staff to ensure this does not happen again. We strive to provide the highest level of cleanliness, and we are sorry that your room smelt old. Unfortunately, due to your profile being anonymous, we cannot determine which room you stayed in. However, we will make our housekeeping staff aware of this issue so they can fix it as soon as possible. If you do choose to give us another chance, we would appreciate the opportunity to show you the exceptional experience that you deserve. Sincerely, Heritage Inn Hotel & Convention Centre Saskatoon
4 out of 5
Recommended
for Everyone
by A verified traveler from AS

Good hotel

Posted Jan 29, 2017
The rooms are small but good enough for only one night stay. Everything is very clean.
Comment from Hotel Management
Jan 30, 2017 by Heritage Inn Hotel & Convention Centre Saskatoon, Hotel Management
Hi Alline, Thank you for commenting on your time with us. We are very happy to hear that you found your room to be very clean and that it served you well for your stay. We look forward to having the chance to host you again. Sincerely, Heritage Inn Hotel & Convention Centre Saskatoon
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 7, 2017
There was only two big towels in the room, there was four of us including our 2 kids, other then that it was good
Comment from Hotel Management
Jan 11, 2017 by Heritage Inn Hotel & Convention Centre Saskatoon, Hotel Management
Dear Guest, Thank you for commenting on your stay. We are sorry that your room did not have a sufficient amount of towels for you and your family. Please do not hesitate to contact the front desk as soon as an issue arises, we will be happy to do whatever we can to fix it. We look forward to the next opportunity we have to host you. Sincerely, Heritage Inn Hotel & Convention Centre Saskatoon
4 out of 5
Recommended
for Everyone
by A verified traveler from Calgary

On the Job in Saskatoon

Posted Dec 21, 2016
Cons: It was VERY VERY cold during our stay and we were working outside so a Hot Tub would have been fantastic!!
Location: They had a PAINT NIGHT in the lobby bar, I did not attend BUT it sure looked like fun.
Working on site in Saskatoon we had 4 rooms at the Heritage. Nice rooms, good staff lovely lobby entrance. Price was good, people helpful - can't really ask for more.
Comment from Hotel Management
Dec 21, 2016 by Heritage Inn Hotel & Convention Centre Saskatoon, Hotel Management
Hi Steven, We are very happy to know that your stay was all around enjoyable. It is great to hear nice comments about our rooms and lobby entrance, we are glad that they met your expectations. We are very proud of our staff and we are glad they were able to make your stay even better. Thank you for the comment on the need for a hot tub, we will keep it in consideration. Thank you for taking the time to write this review. We look forward to the next opportunity we get to host you. Sincerely, Heritage Inn Hotel & Convention Centre Saskatoon
3 out of 5
Recommended
for Everyone
by A verified traveler from SK

nice hotel

Posted Dec 18, 2016
nice hotel, friendly staff and good breakfast...room is good, clean and quiet..
Comment from Hotel Management
Dec 19, 2016 by Heritage Inn Hotel & Convention Centre Saskatoon, Hotel Management
Dear Guest, We are thrilled to hear that your stay was pleasant all around. Thank you for providing us with such a positive review that shows us that our hard work to provide our guests with exceptional stays is paying off. The next time you visit Saskatoon, we look forward to hosting you. Sincerely, Heritage Inn Hotel & Convention Centre Saskatoon
3 out of 5
Recommended
for Everyone
by A verified traveler from Lloydminster

Weekend Stay

Posted Dec 14, 2016
Pros: The lobby, lounge and location and fitness room
Cons: Room being updated
Reviews are very accurate for this hotel. The lobby is wonderful and clean. We were on the fourth floor and at the very end which was very quiet. The room was very out dated and quite noticeably small, but very very clean. The coffee maker and set up is basic but the room had a microwave and mini fridge. The staff was very friendly and social. Overall this is an average hotel but the amenities are great. A little high for the price in my mind (100 a single Queen with small table and small room and outdated. Great hotel for a work function or event!!! Stayed December 2016, travelled on business
Comment from Hotel Management
Dec 15, 2016 by Heritage Inn Hotel & Convention Centre Saskatoon, Hotel Management
Hi Chris, We appreciate that you took the time to write such a thorough review of our hotel. We are very happy about our updated lobby and are glad that you enjoyed it as well. Thank you for your comment on the overall feel of the room. We have been progressively updating amenities in each room over time, and your feedback helps us determine where more updates are required. It is great to hear that you found everything to be very clean, and that our staff stood out to you as a highlight of your stay. The availability to host work functions is something we are very proud of, and it is always nice to hear positive feedback about our guest's experience in that regard. Once again, thank you for taking the time to write this review. The next time you are in Saskatoon, we look forward to having the chance to host you again. Sincerely, Heritage Inn Hotel & Convention Centre Saskatoon
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice and clean hotel

Posted Nov 27, 2016
I was in Saskatoon with my family for two days. They all liked the hotel, the room was very clean and the colors were bright. Also, the air conditioning was new and very easy to control. The price was good too, however, I'm not sure if that was a discount from the Expedia app. In general, our stay was very comfortable and nice.
Comment from Hotel Management
Nov 28, 2016 by Heritage Inn Hotel & Convention Centre Saskatoon, Hotel Management
Dear Guest, Thank you for submitting your comments. We are thrilled to hear that you enjoyed your time with us. It is great to know that you felt the rooms were clean and vibrant, and that you saw real value for the price of your stay. We would love the chance to host you again and show you an exceptional stay. Sincerely, Heritage Inn Hotel & Convention Centre Saskatoon