Indoor pool

Reviews of Saskatoon Inn

3.5 out of 5
Saskatoon Inn
2002 Airport Drive, Saskatoon, SK

Reviews

8.4

Very Good

Rating 10 - Excellent. 1283 out of 2458 reviews" "
Rating 8 - Good. 697 out of 2458 reviews" "
Rating 6 - Okay. 260 out of 2458 reviews" "
Rating 4 - Poor. 114 out of 2458 reviews" "
Rating 2 - Terrible. 104 out of 2458 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Darrell

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the airport and you can get a shuttle.
Stayed 1 night in Apr 2024

6/10 Okay

Timothy

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Staff & service
Check in was quick and easy, even though the hotel was quite busy with all the people staying in the hotel, however 2 elevators were out of order, this should not be. The pool was very nice for the children and the food for the buffet breakfast was acceptable. Unfortunately our room was less than acceptable, as it was clean on the initial arrival and the bed was comfortable but the upholstered furniture was full of body fluid stains, the windows were extremely dirty, overall this was quite disgusting. The room ceilings were showing signs of moisture problems, and in need of maintenance the bathroom fan was very noisy. The rooms were quite warm because AC was not working yet, we requested bedding for the hide a bed and it took over 3 hours to get it. When we went out for the day we returned to an un attended room, beds were not made, towels and shampoos etc was not replenished, for the prices we paid we should have had a much better experience, this was more like staying in a cheap motel, not likely to ever return.
Stayed 2 nights in Apr 2024

10/10 Excellent

Tom

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean , good help
Stayed 1 night in Apr 2024

10/10 Excellent

Riki

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, accommodating.
Stayed 2 nights in Apr 2024

10/10 Excellent

Alicia

Traveled with partner
Liked: Amenities
Nice big parking lot, and an inviting lounge atmosphere.
Stayed 1 night in Apr 2024
Response from Saskatoon Inn on Apr 12, 2024
Thank you so much for your review Alicia! We are happy to hear you enjoyed your stay with us. Next time inquire about our park and fly options when you are planning your next holiday.

10/10 Excellent

Norma

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoy staying here, restaurant is also excellent.
Stayed 1 night in Apr 2024
Response from Saskatoon Inn on Apr 12, 2024
Thank you so much Norma for your review. I will be sure to pass along your kind comments to our restaurant team. They will be happy to hear our guests are enjoying the new menu. We look forward to seeing you again soon.

10/10 Excellent

Yvette

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room. Friendly staff. Lots of parking
Stayed 2 nights in Apr 2024
Response from Saskatoon Inn on Apr 12, 2024
Thank you so much for your review Yvette. We are very proud of our unique hotel and the amazing staff that go above and beyond for all our guests. It is great to hear you were well taken care of. We look forward to seeing you again soon.

6/10 Okay

Edward

Stayed 1 night in Apr 2024
Response from Saskatoon Inn on Apr 12, 2024
Thank you for your review Edward. If there is anything we can do to ensure your next stay is more comfortable please do not hesitate to reach out to us. We look forward to hearing from you.

6/10 Okay

Roxane

Stayed 1 night in Apr 2024
Response from Saskatoon Inn on Apr 12, 2024
Thank you for your review Roxanne. Constructive feedback is something that every business uses to grow and improve their guest experience. If you wish to discuss your most recent stay with us please do not hesitate to reach out. We look forward to hearing from you.

10/10 Excellent

Rebecca

Stayed 1 night in Feb 2024
Response from Saskatoon Inn on Apr 12, 2024
Thank you so much for your wonderful review Rebecca. We are happy to hear you enjoyed your stay. We look forward to seeing you again soon.

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel, king suite was fantastic, swimming pool was fun, the food was delicious
Stayed 2 nights in Apr 2024
Response from Saskatoon Inn on Apr 9, 2024
Thank you so much Jesse for your wonderful review. We are very happy to hear you enjoyed your stay as well as experiencing our new restaurant menu. We hope to see you again soon!

10/10 Excellent

Natalie

Liked: Staff & service, property conditions & facilities
Room was clean, staff were helpful and friendly
Stayed 2 nights in Apr 2024
Response from Saskatoon Inn on Apr 10, 2024
Thank you so much for your kind review Natalie. We truly have the most amazing staff that go above and beyond for our guests. We hope to see you again soon.

10/10 Excellent

Brianne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Saskatoon Inn on Apr 10, 2024
Thank you so much for your positive review Brianne. We are happy to hear you enjoyed your stay with us. We look forward to seeing you again soon.

10/10 Excellent

Vivian

Liked: Cleanliness, property conditions & facilities
The staff was nice but they need more evening staff 2 people are not enough especially when they have events going on. I asked for a extra blanket and they told me they would have it to me in half an hour and it never came. I called after 45min and they told me it would take another 25min or to go get it myself. I went and got it myself since it was 10:45pm already and we were all very tired.
Stayed 1 night in Apr 2024
Response from Saskatoon Inn on Apr 9, 2024
Thank you for your review and feedback. We are sorry to had to wait so long for a blanket. I will be sure to bring this to the attention of our front office manager. We want to ensure all requests are filled within a appropriate timeframe. We look forward to your next visit.

10/10 Excellent

Sherry

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely impressed with this hotel. The staff were great and accommodating, easy check in, knowledgeable staff. Service above and beyond. Clean, quiet, friendly hotel. Accessible for all members of my family. Affordable.
Stayed 1 night in Apr 2024
Response from Saskatoon Inn on Apr 9, 2024
Thank you so much for your positive review Sherry! We are very proud of our amazing staff that go above and beyond for all our guests. We are happy to hear you enjoyed your stay. Hope to see you again soon.

8/10 Good

Fraser

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just needed cleaning up around entrance
Stayed 1 night in Apr 2024
Response from Saskatoon Inn on Apr 9, 2024
Thank you for your review and feedback Fraser. Spring cleaning is underway. We want all out guests to enjoy a welcoming environment as first impressions are everything. We look forward to seeing you again soon.

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent overall. Very few issues. Meals were excellent. Beds were very clean and comfortable. The staff were very polite, prompt and helpful. There were very good amenities. Things to improve: The bathroom could have been better stocked with washcloths and had a grab bar for the bathtub. Also, more closet space wood be nice.
Stayed 2 nights in Apr 2024
Response from Saskatoon Inn on Apr 9, 2024
Thank you for your review and feedback. I will pass along this review to our housekeeping manager so we can better improve the guest experience. We look forward to seeing you again soon.

10/10 Excellent

Tara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly
Stayed 2 nights in Mar 2024
Response from Saskatoon Inn on Apr 9, 2024
Thank you very much for your review Tara. We are very proud of the amazing staff we have here. They always go above and beyond to ensure all our guests have a comfortable stay. We hope to see you again soon.

2/10 Terrible

Mankaran

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Saskatoon Inn on Apr 9, 2024
Constructive feedback is something that every business uses to grow and improve their guest experience. If you wish to discuss your most recent stay please do not hesitate to reach out to us. We look forward to hearing from you.

8/10 Good

Julie

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Saskatoon Inn on Apr 9, 2024
Thank you for your positive review Julie. If there is anything we can do to ensure your next stay is more comfortable please do not hesitate to reach out to us. We look forward to seeing you again soon.

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Saskatoon Inn on Apr 9, 2024
Thank you for your positive review Corey. We are happy to hear you enjoyed your stay with us. We look forward to seeing you again soon.

6/10 Okay

Monique

Traveled with family
No cleaning of rooms
Stayed 2 nights in Apr 2024
Response from Saskatoon Inn on Apr 9, 2024
Thank you for your review. We are sorry to hear we didn't get around to cleaning your room. I will bring this to the attention of our housekeeping manager so we may correct this going forward. We hope to see you again.

10/10 Excellent

Yu

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly. My kids enjoyed the pool and the garden area.
Stayed 1 night in Apr 2024
Response from Saskatoon Inn on Apr 9, 2024
Thank you so much for your kind review. We are happy to hear you enjoyed your stay with us. We look forward to seeing you again soon.

6/10 Okay

Bobby

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
For paying $200 for a nights stay, youd think the rooms would be clean and in good repair.
Stayed 1 night in Apr 2024
Response from Saskatoon Inn on Apr 9, 2024
Thank you for your review and feedback. I will be addressing this review with both our housekeeping manager and maintenance manager to ensure these items are more closely inspected. We hope to see you again soon.

2/10 Terrible

Gloria

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The first room we were in had blood on the sheets and floor we got moved to another room where the jacuzzi tub was broken walls were flithy, nightstand had sticky stuff all over it. Absolutely will never stay there again.
Stayed 1 night in Apr 2024
Response from Saskatoon Inn on Apr 9, 2024
On behalf of the hotel I wish to extend our apologies for your most recent stay. This is absolutely not within our cleanliness standards and will be addressing this immediately with our housekeeping department. We want to ensure all our guests have a comfortable and safe sleeping environment. If you wish to discuss this further please feel free to reach out to us.

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
What a pleasant surprise! Our room was updated and clean and had a nice view of the city. The pool and garden area were lovely. We had breakfast in the restaurant and it was really good - lots of choices. Will definitely recommend this place.
Stayed 1 night in Mar 2024
Response from Saskatoon Inn on Apr 9, 2024
Thank you so much for this outstanding review Cynthia. We are very excited to hear you enjoyed your stay and dining experience. I will pass along your comments to our food and beverage department. They will be happy to hear guests are enjoying the new menu. We look forward to seeing you again soon.

2/10 Terrible

Jaklin

I had the breakf included but it was not given to me at the front desk
Stayed 1 night in Apr 2024
Response from Saskatoon Inn on Apr 9, 2024
We are sorry to hear that you did not receive a breakfast voucher. Our front desk is open 24 hours a day and we would be more than happy to correct our mistake. We are sorry to hear that this impacted your stay.

8/10 Good

Tania

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spent the night while moving our daughter
Stayed 1 night in Apr 2024
Response from Saskatoon Inn on Apr 9, 2024
Thank you for your review Tania. If there is anything we can do to ensure your next stay is more comfortable please do not hesitate to reach out to us. We look forward to seeing you again soon.

10/10 Excellent

MIKE

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend!! Great restaurant and comfortable rooms :)
Stayed 1 night in Mar 2024
Response from Saskatoon Inn on Apr 9, 2024
Thank you so very much for your positive review Mike We are happy to hear you enjoyed your stay with us. I will be sure to pass along your comments about the restaurant to our food and Beverage managers. We look forward to seeing you again soon.

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was good. Great value.
Stayed 1 night in Apr 2024
Response from Saskatoon Inn on Apr 9, 2024
Thank you so very much for your kind review Rebecca. We are happy to hear you enjoyed your stay with us. We look forward to seeing you again soon.

8/10 Good

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Pool was cold, but clean. Easy check in and out.
Stayed 3 nights in Mar 2024
Response from Saskatoon Inn on Apr 8, 2024
Thank you for your review and feedback. I will have out maintenance team look into the temperature of the pool We want to ensure all out guests have a comfortable time swimming. We look forward to your next visit.

10/10 Excellent

Lorraine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We do much like the airport shuttle. So easy and convenient when arriving
Stayed 1 night in Apr 2024
Response from Saskatoon Inn on Apr 8, 2024
Thank you for your kind review Lorraine. We hope you were able to take advantage of our complimentary airport shuttle service. We look forward to your next visit.

10/10 Excellent

Brent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very upscale rooms. Hallways to rooms looked great. Outstanding food options in breakfast.
Stayed 2 nights in Mar 2024
Response from Saskatoon Inn on Apr 8, 2024
Thank you so much Brent for your positive review. We are happy to hear you enjoyed our new menu in our restaurant. We look forward to seeing you again soon.

10/10 Excellent

kelly

Stayed 1 night in Apr 2024
Response from Saskatoon Inn on Apr 9, 2024
Thank you so very much for your perfect review. We are happy to hear you enjoyed your stay with us. We look forward to seeing you again soon.

10/10 Excellent

Ronda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Feels like home
Stayed 1 night in Apr 2024
Response from Saskatoon Inn on Apr 5, 2024
Thank you so much for your kind review Ronda. We are very happy to hear that you enjoyed your stay with us. You are always welcome at the Saskatoon Inn. We look forward to seeing you again soon.

6/10 Okay

Joan

Business traveler
Too hot in the room and meeting room - bath tub - some hair. Opened ei due and they did bring fan. Staff tried,
Stayed 1 night in Apr 2024
Response from Saskatoon Inn on Apr 4, 2024
Thank you for your review and feedback. I will have our maintenance team inspect your room to ensure everything is in working order. I am happy to hear the staff was able to make your stay more comfortable. We hope to see you again.

10/10 Excellent

brent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
well being a Saturday i wish there was 1 more staff on front desk being there was a biog concert in town took over 30 mins to check in,and when we got back to the hotel only 1 elevator was working so 20 peoples waiting on the 1 elevator and we couldnt use the stairs because it would set off the fire alarms , 1 elevator someone had puked in it , but seems no one at the front wanted to help ,so 15 mins of waiting a a security guard cleaned it, but other than that it was ok,i wish there was more info on breakfast i seen signs in the bathroom saying about the sunday brunch but nothing about the restaurant that was open at 630 am we had to go somewhere esle for breakfast
Stayed 1 night in Mar 2024
Response from Saskatoon Inn on Apr 3, 2024
Thank you for your review and feedback. Out hotel directory is located on the QR code on the back of your room key. This will display all the information about our hotel. I apologize for the issues with the elevators. I will make sure to speak with out Front desk team to ensure this is corrected more quickly next time. We look forward to seeing you again soon.

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Great staff. Easy parking. Dining options. Very clean.
Stayed 1 night in Apr 2024
Response from Saskatoon Inn on Apr 2, 2024
Thank you so much for your positive review Mark. We are happy to hear you enjoyed your stay with us. We look forward to seeing you again soon.

4/10 Poor

Dallas

Disliked: Staff & service, property conditions & facilities
Our room the heating and cooling was very loud all the time.
Stayed 4 nights in Mar 2024
Response from Saskatoon Inn on Apr 2, 2024
Thank you for your review and feedback. We will ensure our maintenance team inspects and repair the noise in your room. We are very sorry for the inconvenience this has caused. We hope to see you again so we may show you what we truly have to offer.

10/10 Excellent

Courtney

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying here, it was fine. The hotel was incredibly busy and there was a huge lineup to check in. The facility itself is unique and nice, kids loved the pool/restaurant area. The room itself was small but affordable and clean. I did notice the remote was grimy so we used a ziploc bag over it. Also the pillows were lumpy which was weird. It was okay, not sure if it was worth the price per night.
Stayed 1 night in Mar 2024
Response from Saskatoon Inn on Apr 2, 2024
Thank you for your review and feedback. Sorry about the remote in your room. that is not up to our cleanliness standards and will address it with my housekeeping manager. We are also replacing the pillows in that room. If you need anything during your next stay please do not hesitate to call down to the front desk. We would be happy to help you.

8/10 Good

Lance

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the atmosphere was pleasant with the plants and statues
Stayed 1 night in Mar 2024
Response from Saskatoon Inn on Apr 2, 2024
Thank you for your positive review Lance. If there is anything we can do to ensure your next stay is more comfortable please do not hesitate to reach out to us. We look forward to seeing you again soon.

10/10 Excellent

Schuyler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a large and busy hotel and it seems to run like clockwork. Everything went smoothly and the room was clean and pleasant.
Stayed 1 night in Mar 2024
Response from Saskatoon Inn on Apr 2, 2024
Thank you so much for your kind review. We are happy to hear you enjoyed your stay. We look forward to seeing you again soon.

2/10 Terrible

Brittany

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
This is the second time ive stayed here in 2 months and it was dirty everytime.. carpet is gross and we found a cockroach this time in our room
Stayed 3 nights in Mar 2024
Response from Saskatoon Inn on Apr 3, 2024
Thank you for your feedback. We will immediately investigate this situation. Cleanliness and safety are our top priorities. We will be including our managers from housekeeping to ensure this is corrected as soon as possible.

8/10 Good

Brittney

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Saskatoon Inn on Apr 2, 2024
Thank you for your positive review Brittney. If there is anything we can do to ensure your next stay is more comfortable please do not hesitate to reach out to us. We look forward to seeing you again soon.

10/10 Excellent

Dennis

Liked: Amenities
Clean , neat , front desk was efficient and respectful.
Stayed 1 night in Mar 2024
Response from Saskatoon Inn on Apr 2, 2024
Thank you so much for your positive review Dennis. We are happy to hear you enjoyed your stay. We look forward to seeing you again soon.

6/10 Okay

Hannah

Traveled with pets, Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
Saskatoon Inn was an okay hotel with some surprisingly nice features and some seriously disappointing issues. The pillows were unusable. Essentially fist sized chunks of foam stuffed into a pillow case. There was no blanket on the bed. And despite requesting one, it never arrived. The hotel was filled to capacity. Consequently the elevators were backed up at key times such as check out time. Sadly, the housekeeping and maintenance department choose to take up essential elevator time and space by moving their huge garbage bins and cleaning carts in the elevators amongst the guests. Surely this could have been managed better. There was no DO NOT DISTURB sign for our door. Construction was going on at the end of our suite where the door to a balcony is. The doorknob was removed and a sign posted not to open the door. However we were not told about this during checkin. The carpets need replacing they are buckling and filthy. Much of the upholstery is soiled. The hotel was filled with people celebrating and the parties spilled out into the hallways. Management did nothing to mitigate this. Once the room door was shut, the room was surprisingly sound proof with only very loud noises heard. Parking lot was large but overflowing & finding a space was a problem. This is a pet friendly hotel and the dog “poo” was not cleaned up. Smoking area was directly out main doors, and littered with butts, so when you entered you breathed in smoke Bathroom was very clean.
Stayed 1 night in Mar 2024
Response from Saskatoon Inn on Apr 3, 2024
Thank you for your review and feedback. I will be sure to pass along your constructive feedback to all departments. We want to create an inviting and welcoming atmosphere for all our guests. We hope to see you again in the future.

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice
Stayed 2 nights in Mar 2024
Response from Saskatoon Inn on Apr 2, 2024
Thank you so much for your review Adam. We are happy to hear you enjoyed your stay. We look forward to seeing you again.

8/10 Good

Rachel

Stayed 1 night in Mar 2024
Response from Saskatoon Inn on Apr 2, 2024
Thank you for your positive review Rachel. If there is anything we can do to ensure your next stay is more comfortable please do not hesitate to reach out to us. We look forward to seeing you again soon.

8/10 Good

Corina

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Only issue was a stained sheet which found after our stay
Stayed 2 nights in Mar 2024
Response from Saskatoon Inn on Apr 2, 2024
Thank you for your review and feedback. We are terribly sorry about the stained sheets. This is not within our cleanliness standards. We will be sure to discuss this with our housekeeping manager so we can avoid these situations going forward. We hope to see you again so we can show you what we truly have to offer. A safe, clean and comfortable stay.

8/10 Good

Megan

Traveled with family
Liked: Cleanliness, staff & service
The hotel has 3 very efficient elevators. In all the times i have stayed here i have never waited more than 30 seconds for an elevator, no exaggeration
Stayed 2 nights in Mar 2024
Response from Saskatoon Inn on Apr 2, 2024
Thank you very much for your positive review Megan. If there is anything we can do to ensure you have a more comfortable stay please do not hesitate to reach out to us. We look forward to seeing you again soon.