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Reviews of Hotel Grazia Deledda

4 out of 5
Hotel Grazia Deledda
Viale Dante 47, Sassari, SS

Reviews

8.0

Very Good

Rating 10 - Excellent. 62 out of 198 reviews" "
Rating 8 - Good. 89 out of 198 reviews" "
Rating 6 - Okay. 29 out of 198 reviews" "
Rating 4 - Poor. 12 out of 198 reviews" "
Rating 2 - Terrible. 6 out of 198 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Mario

Disliked: Cleanliness, staff & service, property conditions & facilities
Struttura da ristrutturare
Stayed 1 night in Mar 2023
Response from Gabriele on Apr 21, 2023
Gent.mo Mario,siamo spiacenti che il Suo soggiorno presso di noi non sia stato del tutto soddisfacente. Sarà nostra premura prendere in considerazione le Sue valutazioni per migliorare i nostri servizi.Nella speranza di poterLa ospitare nuovamente, porgiamo i nostri più cordiali saluti

8/10 Good

philip

Liked: Cleanliness, staff & service
Its ok
A little dated needs a revamp
Stayed 1 night in Jan 2022

10/10 Excellent

Karina

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Nice hotel. Good location for activities. Would stay again. Great value.
Stayed 1 night in Sep 2021

6/10 Okay

Kormákur Ari

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Room was ok, clean and bed was comfortable, but unfortunately air conditioning wasn’t working for 5 hours when it was most needed (outside temperature 30*C) between noon and 5pm. Wi-fi connection was very bad (basically impossible to open the page) ... they said connection has problem with certain type of device (iPhone)... in the bathroom, there is no bath curtain so the floor was always flooded after shower...it needs lots of improvement for a 4star hotel.
Stayed 2 nights in Jun 2019
Response from Marco on Jun 10, 2019
Dear Sir, thank you very much for your notes and advises. We are working on them and planning some refresh of our hotel in the next future. Best regards

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location close to city center, easy to access by car with available parking and helpful staff.
Stayed 2 nights in Feb 2019
Response from Marco on Feb 20, 2019
Dear, we thank you for your kind evaluation. Best regards and we wish you a good day

6/10 Okay

philip

Disliked: Property conditions & facilities, room comfort
Handy for 1 night
Needs 're modeling very tired
Stayed 1 night in May 2018
Response from Marco on Jun 4, 2018
Dear Philip, we are sorry to have not satisfied Your expectations. We took into consideration your notes for our improvement. Thanks for the time spent to note. Best regards and we wish you a good day

4/10 Poor

Joaquin

Liked: Cleanliness
Disliked: Property conditions & facilities
Terrible Italian style
Italian style means that they don't care, to put it nicely. Only good thing I can say about this place is that the cleaning ladies were competent and nice. For the rest of it everything was awful. Very noisy air conditioning, terrible Internet -wifi was out for most of the time or connection so weak that got lost every other minute-, the safe in the room was locked, broken, and useless... They don't give you the messages left for your room, they don't even speak other language but Italian... The hotel rooms are like 80s style and look really tacky and outdated too. There is no way that this place can be a 4 stars hotel, 2-3 at the most!
Stayed 2 nights in Jun 2017
Dear Joaquin, We are sorry you had trouble with our services. We updated the wi-fi structure 3 months ago, probably something didn't work properly. As for the other issues we are sorry haven't been able to solve it immediately.

8/10 Good

Verified traveler

Liked: Staff & service
Alright but nothing special
The lobby was nice. The room was not perfectly cleaned (some hair on the bathroom floor for example) but was acceptable. The room had a bed, desk and dresser and was fairly small.
Dear customer, thank you for the evaluation and the time spent for it. Your opinion is very important for us.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in the heart of Sassari
We were visiting friends in Sassari and stayed here. Good experience for the price
Response from Marco on Jun 22, 2017
Dear customer, thank you for the evaluation and the time spent for it. Your opinion is very important for us.

8/10 Good

lennart

Liked: Staff & service, room comfort
Great budget hotel that does not feel budget
Great budget hotel that does not feel budget
Response from General Manager on Jan 3, 2017
Dear Customer, thank you for the time that you have spent with your review. We are pleased to have found our services satisfactory. Good day

8/10 Good

panda, LI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Despite the late hour the check in was perfect
great service. Helpful and always greeted with a smile. The lady in the restaurant area for breakfast was courteous and very efficient.
Response from Marco on Jan 10, 2017
Dear Panda, thanks for your kind remarks. We wish you a good day

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A fine hotel within walking distance from centro atmosphere..

8/10 Good

Marlene, Angus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, good location.
Very friendly staff. Good location- be prepared for an uphill walk from the bus or train station though. Rather dated interior but clean and comfortable. Be aware that the hotel restaurant/ bar facilities are closed on a Sunday so you will need to go elsewhere to eat. No coffee/tea facilities in the room.

6/10 Okay

Evan, Calgary, Alberta, Canada

Liked: Staff & service
Half the time the Wifi didn't work and when it did work it would frequently cut out and stop working. This made communication with a conference in town quite difficult as sometimes the only options were to pay the roaming fees on your phone to access the web. On the two hottest days of my stay the air conditioner stopped working completely leaving me trying to fall asleep in a 30+ degree room. As others have pointed out, the hotel is very poorly designed to keep noise out so you will hear every little thing. Sassari has a lot of loud bikes and cars that go by very late at night. As other reviewers said, the place gets very rowdy on Friday and Saturday and people will be yelling past 5 AM. Bring earplugs if you still want to stay here.

8/10 Good

Geoff, Sydney

Liked: Cleanliness, staff & service, room comfort
Nice place, good location and a god option for a s
Spent 4 days at the hotel. The room was clean and the front desk very helpful. While not located in the centre of town it is close enough to walk there. Probably not a 4 star hotel, but was very cheap for what was included.

10/10 Excellent

Timeena, Burlington, Ontario, Canada

Liked: Cleanliness, property conditions & facilities, room comfort
Good location for walking and driving out of town
Breakfast area was pleasant and the food varied and ample. Appreciated the fast elevators. Parking on hotel property was much appreciated. Easy walking distance from the hotel to the interesting places in the city.

8/10 Good

Ann, Burleigh Heads

Liked: Cleanliness, staff & service
Convenient hotel for a short stay.
Hotel staff were very helpful- they communicated in English with us; printed documents for us; found the bus for us to travel to Porto Torres; printed the timetable; and provided instruction on a map on how to get to the bus stop. Thank you.

8/10 Good

MICHELE

Liked: Cleanliness
Stayed 2 nights in Apr 2024
Response from Direzione on Apr 18, 2024
Gent.mo Michele,La ringraziamo per aver soggiornato da noi e per la Sua valutazione. Cordiali salutiLa Direzione

6/10 Okay

Marco

Liked: Staff & service
.
Stayed 1 night in Apr 2024
Response from La Direzione on Apr 18, 2024
Gent.mo Marco,grazie per essere stato da noi e per la Sua valutazione.Speriamo possa tornare a trovarci. Cordiali salutiLa Direzione

6/10 Okay

Stefania

Camere con potenziale ma urge una sistemata. Letto matrimoniale due materassi uniti (e va bene) uno più alto dell’altro 😂 Alla reception non sorridono nemmeno per sbaglio, invece la signora che ci ha accolto a colazione era gentile. Buono il parcheggio gratuito
Stayed 1 night in Feb 2024
Response from Direzione on Feb 16, 2024
Gent.ma Stefania,La ringraziamo per aver soggiornato da noi e per le Sue considerazioni, ne terremo conto.Speriamo poterLa ospitare in altra occasione e salutiamo cordialmente.

10/10 Excellent

Gavino

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Dec 2023
Response from Direzione on Jan 23, 2024
Gent.mo Gavino,siamo felici si sia trovato bene da noi e la ringraziamo per la Sua valutazione.Cordiali salutiLa direzione

6/10 Okay

eva

Stayed 1 night in Aug 2023
Response from Gabriele on Sep 26, 2023
Dear Eva,thank you for staying in our hotel and for your feedback.Best regardsThe management

10/10 Excellent

MARIA CLAUDIA

Stayed 1 night in Aug 2023
Response from Gabriele on Sep 26, 2023
Gent.ma Maria Claudia,La ringraziamo per aver soggiornato da noi e per la Sua valutazione.Speriamo di poterLa nuovamente ospitareCordiali salutiLa direzione

2/10 Terrible

Laurent

Stayed 1 night in Aug 2023
Response from Gabriele on Sep 26, 2023
Drear Laurent,thank you for staying in our hotel and your upgrade.We are sorry about your evaluetion, that means something is gone wrong during your stay.Best regardsThe management

8/10 Good

Laurent

Stayed 1 night in Aug 2023
Response from Gabriele on Sep 26, 2023
Dear Laurent,thank you for staying in our hotel and for your feedback.We hope see you again, best regardsThe management

10/10 Excellent

John

Stayed 1 night in Aug 2023
Response from Gabriele on Aug 8, 2023
Dear Sir/M.me,many thanks for your evaluetion.We hope see you again, best regardsThe management

8/10 Good

Paolo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Gabriele on Jul 22, 2023
Gent.mo Paolo,La ringraziamo per aver soggiornato da noi e per la Sua valutazione.Torni a trovarci, cordiali salutiLa direzione

10/10 Excellent

rosario

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2023
Response from Gabriele on May 25, 2023
Gent.mo Rosario,grazie mille per la Sua visita e per la Sua valutazione della nostra struttura. Siamo felici si sia trovato bene.Buona giornata, cordiali saluti

10/10 Excellent

Elisabetta

Stayed 1 night in May 2023
Response from Gabriele on May 18, 2023
Gent.ma Elisabetta,La ringraziamo molto per aver soggiornato da noi e siamo felici che il Suo soggiorno sia stato piacevole.Speriamo torni a trovarci.Cordiali saluti

8/10 Good

Pietro Sergio

Liked: Cleanliness, amenities
Stayed 2 nights in Apr 2023
Response from Gabriele on May 25, 2023
Gent.mo Ospite,La ringraziamo per averci scelto e per la Sua valutazione.Speriamo poterLa ospitare nuovamente e porgiamo i nostri più cordiali saluti

10/10 Excellent

Domenico

Stayed 1 night in Mar 2023
Response from Gabriele on Apr 21, 2023
Gent.mo Domenico,La ringraziamo per il Suo feedback. Nella speranza di poterLa riospitare presto, salutiamo cordialmente

8/10 Good

Paolo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2023
Response from Gabriele on Mar 12, 2023
Gent.mo Paolo,La ringraziamo per aver soggiornato presso di noi e per la Sua valutazione.Ci auguriamo di poterLa riospitare quanto primaCordiali saluti

4/10 Poor

claudio

Business traveler, Traveled with partner
Disliked: Amenities, property conditions & facilities
Camere datate…. Frigobar presente ma spento e vuoto… assenza totale di divisorio per la vasca… rubinetteria corrosa… clima sottodimensionato e rumorosissimo… necessita un restauro
Stayed 1 night in Feb 2023
Response from Gabriele on Mar 12, 2023
Gent.mo Claudio,La ringraziamo per il Suo soggiorno presso di noi e per le Sue preziose annotazioni.Cercheremo di farne tesoro per migliorare i nostri serviziCordiali saluti

8/10 Good

Sergio Ignazio

Stayed 1 night in Feb 2023
Response from Gabriele on Apr 21, 2023
Gent.mo Sig. Sergio,La ringraziamo per il Suo feedback. Nella speranza di poterla ospitare nuovamente, porgiamo i nostri più cordiali saluti

4/10 Poor

Martina

Stayed 1 night in Jan 2023
Response from Gabriele on Mar 12, 2023
Gent.ma Martina,siamo spiacenti che il Suo soggiorno presso di noi non abbia avuto il Suo gradimento e la ringraziamo comunque per averci scelto.Cercheremo di lavorare al meglio per migliorare i nostri serviziCordiali saluti

8/10 Good

gianfranco

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

sahra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super pratique, super lits et vraiment rien à redire. On a été très bien, super bien le repas restaurant en bas, personnel super/
Stayed 1 night in Aug 2022

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel bien situé, calme, stationnement sécurisé.
Stayed 1 night in Aug 2022

8/10 Good

Stefano

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simpatia, efficienza e comodità
Sempre una garanzia, personale affidabile e cordiale. un punto fisso per le mie trasferte lavorative
Stayed 1 night in Dec 2021

6/10 Okay

GAGLIASSO

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Occorre ristrutturare
Hotel decadente non avvicinabile di certo ad un 4 stelle. Piastrelle del pavimento bagno rotte, moquette lisa e macchiata, condizionatore vetusto e rumorosissimo al posto dell’impianto centralizzato non funzionante, materasso a fine vita, tende staccate. Unica cosa positiva il prezzo da cui avrei dovuto capire tutto. Peccato perché è comodo al centro e se non si trova posto dispone di parcheggio privato.
Stayed 1 night in Jan 2022

10/10 Excellent

IGINO

Liked: Cleanliness, staff & service
Hotel centrale, buoni servizi e notevolmente migliorata la location. Molto bene.
Stayed 2 nights in Jan 2022

10/10 Excellent

Sabina

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Patrizia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Albergo da riammodernare wifi assolutamente insufficiente
Stayed 2 nights in Nov 2021

8/10 Good

Martina

Liked: Staff & service
Stayed 1 night in Nov 2021

6/10 Okay

OSMAN

Stayed 6 nights in Oct 2021

6/10 Okay

Martina

Business traveler
Arredi e moquette datati...insomma
Stayed 1 night in Oct 2021

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Soggiorno sereno
Colazione con poca offerta, da migliorare il servizio
Stayed 1 night in Sep 2021

10/10 Excellent

Janusz

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021