Ratings based on 670 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
84% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
1 out of 5
by A verified traveler from New York, NY

Horrible experience and terrible manager

Posted May 16, 2016
Pros: Nothing.
Cons: Better communication. Own their responsibilities if things go wrong.
Location: Nothing really walkable distance closeby
Terrible experience when I checked in. No communication regarding the water cut-off. No water at all when I showered the next morning. The manager(s) were supposed to follow up on this issue, but no one called or emailed me. When I called them back twice, the female manager that I talked to was unreasonable and bluntly rude.
Comment from Hotel Management
May 20, 2016 by ludwing ardon, Hotel Management
Thank you for your review and feedback. I apologize you disagree with our communication process regarding the water being shut off during our boiler repairs. We notified you via a letter to you a day before so our guests could plan their day. We tried to schedule it for a time when the majority of guests would not be in the hotel or be out and about. Again I apologize these times did not work for you. Thank You, Ludwing Ardon General Manager
Comment from Hotel Management
May 20, 2016 by ludwing ardon, Hotel Management
Thank you for your review and feedback. I apologize you disagree with our communication process regarding the water being shut off during our boiler repairs. We notified you via a letter to you a day before so our guests could plan their day. We tried to schedule it for a time when the majority of guests would not be in the hotel or be out and about. Again I apologize these times did not work for you. Thank You, Ludwing Ardon General Manager
Comment from Hotel Management
May 20, 2016 by ludwing ardon, Hotel Management
Thank you for your review and feedback. I apologize you disagree with our communication process regarding the water being shut off during our boiler repairs. We notified you via a letter to you a day before so our guests could plan their day. We tried to schedule it for a time when the majority of guests would not be in the hotel or be out and about. Again I apologize these times did not work for you. Thank You, Ludwing Ardon General Manager
5 out of 5
by A verified traveler from VT

Great for those flying out of Logan

Posted May 13, 2016
Pros: Leaving the car there for free.
Cons: A restaurant.
Location: We were able to walk to a restaurant but most of the eating places were on the other side of the highway which would require driving.
We stayed 2 nights. The first was before flying out of Logan and we had 5 AM transport to the airport and could leave our car at the Holiday Inn Express. The room was an average motel room but very clean. We returned and they sent the shuttle for us at midnight. The room, this time, was smaller but very nice. It looked brand new. In the morning, we had a wonderful breakfast with choices of pancakes, omelets, biscuits with sausage gravy, bacon, sausage, sweet rolls, cereal coffee and juice and more! There was something for every appetite.
Comment from Hotel Management
May 20, 2016 by ludwing ardon, Hotel Management
Thank you for your thorough review of your positive experiences with us. It is our aim to ensure we provide our guests with a stress free stay while traveling. From our breakfast to our shuttle service we offer these amenities to ensure our guests have easy access to the city and can get going quickly. I look forward to your next visit. Yours in hospitality, Ludwing Ardon General Manager
Comment from Hotel Management
May 20, 2016 by ludwing ardon, Hotel Management
Thank you for your thorough review of your positive experiences with us. It is our aim to ensure we provide our guests with a stress free stay while traveling. From our breakfast to our shuttle service we offer these amenities to ensure our guests have easy access to the city and can get going quickly. I look forward to your next visit. Yours in hospitality, Ludwing Ardon General Manager
2 out of 5
by A verified traveler from Danmark

Lidt langt til centrum

Posted May 6, 2016
Pros: Personale imødekommende og flinke. Rengøring fin.
Cons: At spise morgenmad af engangsservice oplevede vi noget besynderligt. Rigtigt service ville være at foretrække.
Location: For langt til centrum
Hotellet var fint med gode værelser, lå dog lidt for langt fra centrum. Ville en anden gang foretrækker et hotel som lå tættere på centrum.
Comment from Hotel Management
May 17, 2016 by ludwing ardon, Hotel Management
Thank you for your review. I apologize our location was not to your convenience but I am glad you enjoyed your stay. At your service, Ludwing Ardon General Manager
5 out of 5
by A verified traveler

Posted Apr 24, 2016
It's was amazing, extremely clean, great breakfast, nice staff
Comment from Hotel Management
Apr 26, 2016 by ludwing ardon, Hotel Management
Thank you for your great review. We hope to see you in the future. Yours in hospitality, Ludwing Ardon General Manager
3 out of 5
by A verified traveler from cali

Nice hotel for the money

Posted Apr 21, 2016
Nice hotel for the money, it was close to where I had to do business, the staff was great and very helpful.
Comment from Hotel Management
Apr 26, 2016 by ludwing ardon, Hotel Management
Thank you for your review. I am glad to see we met your needs and were a great value to you. I hope to see you in the future. Yours in hospitality, Ludwing Ardon General Manager
4 out of 5
by A verified traveler

Posted Feb 25, 2016 on Hotels
Comment from Hotel Management
Apr 30, 2016 by Ludwing Ardon, Hotel Management
Thank you for taking the time to rate our hotel. I am pleased we were able to offer you a satisfactory stay. I hope to see you in the future. At your service, Ludwing Ardon General Manager
5 out of 5
by Nacer

Posted Feb 19, 2016 on Hotels
Comment from Hotel Management
Apr 30, 2016 by Ludwing Ardon, Hotel Management
Thank you for your 5 star review. We greatly appreciate it.
Comment from Hotel Management
Apr 30, 2016 by Ludwing Ardon, Hotel Management
Thank you for your 5 star review. I am glad you enjoyed it. Yours in hospitality, Ludwing Ardon General Manager
4 out of 5
by Denise from alabama

Posted Feb 18, 2016 on Hotels
Great for the price!
Comment from Hotel Management
Apr 30, 2016 by Ludwing Ardon, Hotel Management
I am pleased to see you found us to be of great value to you. This is our goal to offer a great value to all our guests. At your service, Ludwing Ardon General Manager
Comment from Hotel Management
Apr 30, 2016 by Ludwing Ardon, Hotel Management
It is great to see you found us to be a great value to you. I hope to see you in the future. Yours in hospitality, Ludwing Ardon General Manager
4 out of 5
by Melanie

Posted Feb 17, 2016 on Hotels
Way to far from airport
Comment from Hotel Management
Apr 30, 2016 by Ludwing Ardon, Hotel Management
Thank you for your 4 star review. I apologize for our distance from the airport. This does allow us to offer a greater value to our guests when staying with us. Thank You, Ludwing Ardon General Manager
Comment from Hotel Management
Apr 30, 2016 by Ludwing Ardon, Hotel Management
Although you enjoyed your stay I apologize the distance stood out. It is our aim to ensure the experience is what you remember. I hope this does not deter you from choosing us in the future. At your service, Ludwing Ardon General Manager
5 out of 5
by KARACA from İSTANBUL

OTEL MEMNUNİYETİ

Posted Feb 15, 2016 on Hotels
MERHABA Otelimiz Kir yer değildi konum olarak iyibir yerde değildi ama biz hep dışarıda olduğumuz için önemli değildi.temizlik kahvaltı hizmet güleryüz oda temizliği ve odamız ferah memnun kaldık.size güvenimiz için teşekkürler. KARACA-AYŞE YILMAZ
Comment from Hotel Management
Apr 23, 2016 by Ludwing Ardon, Hotel Management
Thank you for the great feedback. I am pleased you found our housekeepers to be friendly and always smiling. We hope to see you in the future. Yours in hospitality, Ludwing Ardon General Manager