Laptop workspace, blackout drapes, free cribs/infant beds, free WiFi

Reviews of Americas Best Value Inn Sault Ste. Marie

2 out of 5
Americas Best Value Inn Sault Ste. Marie
3826 I 75 Business Spur, Sault Ste. Marie, MI

Reviews

8.0

Very Good

Rating 10 - Excellent. 359 out of 1008 reviews" "
Rating 8 - Good. 367 out of 1008 reviews" "
Rating 6 - Okay. 174 out of 1008 reviews" "
Rating 4 - Poor. 62 out of 1008 reviews" "
Rating 2 - Terrible. 46 out of 1008 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tanya

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect hotel for 1 night, clean and friendly staff
Stayed 1 night in Mar 2024
Response from Ashley, AGM on Mar 27, 2024
Thank you for the kind review!

6/10 Okay

Kenneth

Disliked: Cleanliness
The room was functional but looked like it hadn't been thoroughly cleaned in awhile, it was very dusty, and food crumbs on the floor. Very noisy and a dog barking through out the night.
Stayed 1 night in Mar 2024
Response from Ashley, AGM on Mar 24, 2024
Thank you for the review, We appreciate the feedback and will address these issues with our staff.

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Ashley, AGM on Mar 21, 2024
Thank you for the review!

8/10 Good

Kristofer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay, great for the price
Stayed 2 nights in Mar 2024
Response from Ashley, AGM on Mar 21, 2024
Thank you for the review!

10/10 Excellent

Roselynda

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the fridge and microwave
Stayed 1 night in Mar 2024
Response from Ashley, AGM on Mar 21, 2024
Thank you for your review!

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At $57/night the breakfast was better than microtel, rooms were clean, updated, recliner & queen bed and a desk, 100 cable channels, great WiFi! I extended my stay as well from 5-7 nights.
Stayed 3 nights in Mar 2024
Response from Ashley, AGM on Mar 21, 2024
Thank you for your review! We enjoyed having you stay with us!

10/10 Excellent

Carmen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Ashley, AGM on Mar 16, 2024
Thank you for the positive review!

8/10 Good

Patti

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Reliably clean and convenient
Stayed 2 nights in Mar 2024
Response from Ashley, AGM on Mar 15, 2024
Thank you for your review!

6/10 Okay

Patricia, White Lake

Liked: Staff & service
Disliked: Amenities
Soiled linens. Probably won’t go back
Stayed 2 nights in Feb 2024
Response from Ashley, AGM on Mar 8, 2024
We are sorry to hear that the cleanliness of your room was not up to standard. We do hope you will give us another chance in the future.

10/10 Excellent

Carmen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean very friendly staff! Made sure all was ok!
Stayed 1 night in Feb 2024
Response from ABVI on Feb 21, 2024
Thank you for the review! We are glad you enjoyed your stay!

6/10 Okay

Keith

Liked: Staff & service
Okay place to stay for the price.
Stayed 4 nights in Feb 2024
Response from Ashley, AGM on Feb 17, 2024
Thank you for staying with us!

10/10 Excellent

Patti

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Ashley, AGM on Feb 15, 2024
Thank you for your review!

10/10 Excellent

Charles

Stayed 1 night in Oct 2023
Response from Ashley, AGM on Mar 21, 2024
Thank you for the review!

10/10 Excellent

Debra

Stayed 2 nights in Jan 2024
Response from Ashley, AGM on Mar 21, 2024
Thank you for the review!

4/10 Poor

JAMES

Stayed 2 nights in Feb 2024
Response from Ashley, AGM on Mar 21, 2024
Thank you for the review. we hope your next visit to the area is a better one.

6/10 Okay

barb

Liked: Staff & service
Stayed 1 night in Jan 2024
Response from Ashley, AGM on Feb 1, 2024
Thank you for your review.

10/10 Excellent

Chris

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service at the front desk so friendly
Stayed 1 night in Jan 2024
Response from Ashley, AGM on Jan 27, 2024
Thank you for your wonderful review!

8/10 Good

Ashley

Stayed 2 nights in Jan 2024
Response from Ashley, AGM on Mar 21, 2024
Thank you for the review!

4/10 Poor

Hollie

Stayed 2 nights in Jan 2024
Response from ABVI on Feb 14, 2024
Thank -you for your stay!

10/10 Excellent

Karen

Stayed 1 night in Jan 2024
Response from Ashley, AGM on Feb 10, 2024
Thank you for your review!

10/10 Excellent

curtis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from CB on Jan 18, 2024
We are sincerely glad you enjoyed your stay with us! We look forward to seeing you again in the future!

10/10 Excellent

Sister Walisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Ashley, AGM on Jan 13, 2024
Thank you for your review!

6/10 Okay

John

Stayed 1 night in Jan 2024
Response from Ashley, AGM on Jan 10, 2024
Thank you for your review!

6/10 Okay

Shawn

Traveled with partner
Liked: Staff & service, amenities
Stayed 5 nights in Dec 2023
Response from Ashley, AGM on Jan 10, 2024
Thank you for your review!

8/10 Good

Elizabeth

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room had a nice large armoire/entertainment stand. Had room to hang clothes, shelving, drawers and a mini fridge. Beds were a bit firm but not too bad. Pillows were very soft- i prefer slightly more firm pillows personally. Breakfast had a few options. Not a ton- but also not super restrictive either. Biggest downfall was no elevators and we were on the second floor. I knew there was no elevator before booking It wasnt too bad taking our luggage up and down though. Also no pool. Also knew this was a possibility. (We verified after we booked. It took staff a bit of time to check us in and make 2 door keys. However they did get it accomplished. Just took twice as long as someone would expect. Overall i was happy with the pricing and what we got for it. Would consider staying here if we needed to in the future.
Stayed 2 nights in Jan 2024
Response from Ashley, AGM on Jan 10, 2024
Thank you for your feedback! We appreciate your honest review of our hotel. We do have new staff at the front desk and very much appreciate your patience and understanding of your check in taking longer than expected. We hope to see you again in the future!

8/10 Good

Anthony

Stayed 1 night in Jan 2024
Response from Ashley, AGM on Jan 10, 2024
Thank you for your review!

10/10 Excellent

Lori

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
the motel on the outside is beautiful. the pool was smaller than expected and the amnesties are spread throughout the property which is an awesome way to see the other building.
Stayed 1 night in Jan 2024
Response from Ashley, AGM on Jan 10, 2024
Hello Lori, we are wondering if maybe your review is for another hotel? We do not have a pool at this hotel.

8/10 Good

Alexander

Liked: Staff & service
Stayed 1 night in Dec 2023
Response from Ashley, AGM on Jan 10, 2024
Thank you for your review!

8/10 Good

Lyette

Stayed 1 night in Dec 2023
Response from Ashley, AGM on Jan 27, 2024
Thank you for your review!

10/10 Excellent

Larry

Traveled with partner
Liked: Cleanliness, staff & service
This is an excellent low cost, no frill but basic accommodation. The check-in clerk was very helpful and I was able to get my military discount. The motel isn’t fancy, but is clean and a great place to rest for the night when you’re moving on the next day. I plan to use this group of motels again when travelling.
Stayed 1 night in Jan 2024
Response from Ashley, AGM on Jan 10, 2024
Thank you so much for the positive feedback. We look forward to having you stay with us again.

8/10 Good

Alyssa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an older hotel but served our needs. We appreciate that they had a small breakfast area. However, the packaged French toast was not refrigerated or kept frozen as the packaging instructed. I let the front desk know about it. Overall good experience and would stay again.
Stayed 2 nights in Dec 2023
Response from Ashley, AGM on Dec 26, 2023
Thank you for your review and feedback. We appreciate you letting us know about the French toast, we will get things rearranged so that it stays cold during breakfast hours. Thank you for staying with us!

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Ashley, AGM on Dec 26, 2023
Thank you for your review!

10/10 Excellent

steve

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Ashley, AGM on Dec 13, 2023
Thank you for your review!

4/10 Poor

Samuel

Stayed 2 nights in Dec 2023
Response from Ashley, AGM on Dec 13, 2023
Thank you for your review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been here two straight years. Very solid hotel. My only gripe and it’s very minor is I got put in the furthest away room from the entrance.
Stayed 2 nights in Dec 2023
Response from Ashley, AGM on Dec 8, 2023
Thank you for continuing to stay with us! The next time you stay with us, please request a room closer to the entrance ahead of your arrival. We hope to see you again soon!

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Ashley, AGM on Dec 26, 2023
Thank you for your review!

10/10 Excellent

Benjamin Lewis

The stay was fine nice staff
Stayed 2 nights in Nov 2023
Response from Ashley, AGM on Nov 29, 2023
Thank you for staying with us, we are glad you found our staff to be friendly!

10/10 Excellent

Cheyenne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing breakfast, friendly staff. I’m definitely coming back there to stay again. I loved the fact that is was so close to literally everything. It was easy to park. I really enjoyed my stay there and I will be and have already posted it on Facebook how wonderful that place was. I recommend it to everyone.
Stayed 3 nights in Nov 2023
Response from Ashley, AGM on Nov 29, 2023
Thank you so much for the kind review! We are happy that you really enjoyed your stay. We hope to see you again on your next visit to the area!

8/10 Good

Scott

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Ashley, AGM on Nov 23, 2023
Thank you for your positive review and thank you for staying with us!

2/10 Terrible

Daniel

Business traveler
Disliked: Cleanliness, amenities
I reserve my room online when I arrived at the hotel the room they sent me to had the sink disassembled laying all over the floor and was trashed so I went back to the front desk and they send me to a different room that was incredibly dirty
Stayed 1 night in Nov 2023
Response from ABVI Management on Nov 22, 2023
We profusely apologize for your poor experience with us, management is now considering reinforced policies in order to make sure no more rooms fall through the cracks and to ensure no one else has the same issues that you had with your stay. Once again we apologize, and hope that the rest of your stay was better than your check-in.

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023
Response from Tate, FD on Nov 17, 2023
Thank you for your review! We appreciate the feedback and look forward to seeing you again during your next trip to the area!

10/10 Excellent

Debbie

Stayed here many times. Always consistent and clean.
Stayed 1 night in Nov 2023
Response from Ashley, AGM on Nov 15, 2023
We are so glad to have returning guests that are always satisfied with our consistency and cleanliness. Thank you for staying with us again!

10/10 Excellent

Royal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness very very clean. Looked clean smelled clean.
Stayed 1 night in Nov 2023
Response from Ashley, AGM on Nov 18, 2023
Thank you so much for the positive feedback! We appreciate you staying with us and hope to have you stay with us again in the future!

10/10 Excellent

Rory

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very nice. I recommend to anyone to go here
Stayed 2 nights in Nov 2023
Response from ABVI on Nov 15, 2023
We appreciate you staying with us! Thank you!

10/10 Excellent

Jean, Marquette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from ABVI on Nov 15, 2023
We appreciate you staying with us! Thank you!

10/10 Excellent

Jeff

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Courtesy staff. Having to walk back outside to record my license plate
Stayed 1 night in Nov 2023
Response from Ashley, AGM on Nov 8, 2023
Thank you for your review and staying with us!

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Tate, FD on Nov 6, 2023
Thank you for your review!

4/10 Poor

doug

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
pot holes in parking lot. unknowm about light switch to have electric. CRAPPY soap packs [ had to cut open soap packs,no suds].
Stayed 2 nights in Nov 2023
Response from Ashley, AGM on Nov 8, 2023
We are sorry about the issues with your stay. We are working on getting the pot holes in the parking lot fixed as soon as possible. The light switch in the room does control the outlet for one of the lights in the room, we apologize that you were unaware of this. We apologize that you did not like the soap provided. We hope that your next visit to the area is a better one. Thank you for staying with us.

8/10 Good

Thomas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Visiting Sault Ste Marie after the weather dips below 70 degrees can be tough in regards to finding things to do other than hunting and ORV. The hotel was decent. Easy on and off from I-75. Close to dining, retail and recreation. Comfortable bed. The shower head was mounted a little lower than ideal for a taller (6’2”) guy like me, but I wouldn’t even call it an inconvenience. The dry and cold breakfast looked disappointing from 20 feet away. I went out for a wonderful breakfast at Pure Country Family Restaurant. I’d definitely stay here again.
Stayed 1 night in Oct 2023
Response from Ashley, AGM on Oct 29, 2023
Thank you for staying with us and for writing a review! We are glad that overall you enjoyed your stay and would like to stay with us again!

8/10 Good

josephine

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Was very clean and close to shopping
Stayed 1 night in Oct 2023
Response from Ashley, AGM on Oct 28, 2023
Thank you for your review and staying with us! We are glad to hear that you found the hotel to be clean and liked the location.