Ratings based on 182 Verified Reviews

3.9 out of 5
77% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 8, 2017
Nice breakfast, coffee was good, waffles are good Firm bed Close to shopping and restaurants
3 out of 5
by A verified traveler from vancouvet

Smoke on your break please

Posted Sep 2, 2017
Went to front counter to check out. No one around. Oh, staff was outside smoking! Almost gagged and dry heaved from the cig smoke in her breath when she came in to help me. Thought I'd grab a drink of water from the glass urn in cornet. Oh, it was empty.
Comment from Hotel Management
Sep 5, 2017 by Marilyn, Hotel Management
Thank you for your comments but perhaps you have the wrong hotel as none of our front desk ladies smoke. We are sorry you had to experience this.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 26, 2017
Pros: Clean
Cons: Don't know
Location: Food
Good location, fast check in, clean, close to food. Service was excellent.
Comment from Hotel Management
Sep 5, 2017 by Marilyn, Hotel Management
Thank you for your lovely comments regarding your stay. So happy to hear you enjoyed it.
4 out of 5
Recommended
for Everyone
by A verified traveler from London On

Posted Aug 20, 2017
Great after a long day of travel just what we needed for a good sleep and early rise
Comment from Hotel Management
Sep 5, 2017 by Marilyn, Hotel Management
So happy to hear you enjoyed your stay! Thanks for staying.
4 out of 5
Recommended
for Everyone
by A verified traveler from Ontario

Nice hotel close to the main highway

Posted Aug 17, 2017
We were pleasantly surprised by our stay. The front desk staff as well as the breakfast staff went out of their way to make sure we were looked after. The rooms were very clean. The only thing we found for the three of us the room was a bit tight on space.
Comment from Hotel Management
Aug 18, 2017 by Marilyn, Hotel Management
We are delighted to hear that you enjoyed your stay with us. Thanks for the lovely review!
5 out of 5
Recommended
for Everyone
by A verified traveler

Spend one night every summer.

Posted Jul 2, 2017
Clean, friendly service. Breakfast hostess is hilarious. Everything you need to start off the day.
Comment from Hotel Management
Jul 4, 2017 by Marilyn, Hotel Management
We are so delighted to hear that you enjoyed Grandma Judy. She is quite a charmer, isn't she! Thanks for staying.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 26, 2017
Friendly, professional staff. Good breakfast. A good experience.
Comment from Hotel Management
Jun 27, 2017 by Marilyn, Hotel Management
Wonderful! We really appreciate your lovely comments and we thank you for staying with us!
5 out of 5
by Daniel

This traveler left a rating score only Posted Jun 23, 2017 on Hotels
4 out of 5
by Owen

Comfortable at the comfort inn

Posted Jun 14, 2017 on Hotels
Bed was comfortable hotel was quite
Comment from Hotel Management
Jul 4, 2017 by Marilyn, Hotel Management
So glad you enjoyed your stay with us. Thanks for choosing our Comfort Inn in Sault Ste. Marie.
5 out of 5
Recommended
for Everyone
by A verified traveler from Crystal Beach, ON

Nice hotel and good central location.

Posted Jun 9, 2017
Pros: Location of the hotel in relation to services within the city.
Cons: Curb appeal of the hotel. Doesn't look like much until you are inside.
Location: Located along Great Northern Rd, it is the main drag through the city and has Walmart, Beer Store and LCBO only a few minutes away.
My mother and I were in Sault Ste. Marie looking at real estate around the area. The hotel was in a nice central spot along Great Northern and it was close to any amenities that we needed. I would recommend this hotel to anyone.