Ratings based on 52 Verified Reviews

4.2 out of 5
75% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
2 out of 5
by Todd from Chicago

late night problems

Posted Oct 2, 2015 on Hotels
The machine that would check you in rejected three Credit Cards; all of which were good. This required me to call the owner that had us wait ten more minutes. He was good and took care of the problem, but none of this would have e been required if his machine had worked.
Comment from Hotel Management
May 14, 2016
What a shame you didn't mention anything about your stay and your room. Your review only reflects the problem at check in..
3 out of 5
by A verified traveler

Only average!

Posted Aug 17, 2015
Pros: Hotel receptionist, Charlotte was brilliant, couldn't have been more helpful
Location: Opposite the Abbey, which despite the pouring rain, was brilliant.
Rooms were VERY dull! The first one we were shown was a very dull dark brown and had very little natural light. It was also stiflingly hot. To get more natural light we had to upgrade, which, as it was a fairly pricey hotel anyway, was not what we were looking to do. Our 'upgraded' room turned out to be above a store room which staff used, quite noisily, as late as 23.00 and as early as 6.30am, a bit of a pain. The breakfast was ok, but they had to go out and buy extra croissant every morning, which seemed a bit daft. Evening meal was very good on both times we went there.
Comment from Hotel Management
Mar 10, 2016 by ik, Hotel Management
When we upgrade a guest we show several rooms to choose from. Sorry that the room you chose was not what you expected. Charlotte would have happily changed your room, if only you had asked... As far the croissants go... we use the local bakery for real French fresh 'viennoiseries'. Some guests like them so much that we have to go and get additional supplies at the bakery shop 30 seconds away...
4 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel in lovely setting.

Posted Jul 5, 2015
Pros: Location and pool.
Cons: Air conditioning in room although fan was provided.
Location: Great location for cycling, walking and site seeing.
Stayed here for two days . Ideal location for cycling the Loire. Set in a picturesque courtyard. Not sure when we approached hotel car park as you drive through a housing estate, but when you walk out of front of hotel we were pleasantly surprised. Didn't eat in hotel cycled down to Montersareau which was ideal for us. Breakfast good though. Also had a pool which we needed as it was really hot when we stayed so ideal to use at end of day.
Comment from Hotel Management
Mar 9, 2016 by ik, Hotel Management
Thank you for these compliments! The car park can be a bit tricky to find I agree, the signs Unesco uses are too small but unfortunately we are not allowed to change them. (But as soon as you approach our historic buildings all that is left behind you! Glad you enjoyed your stay!)
2 out of 5
by Jerry from USA

Not as expected for cost.

Posted May 23, 2015 on Hotels
Wet towels and floor mat, poor WiFi in room, faucet spray, shower-bathroom too dark.
Comment from Hotel Management
May 14, 2016
What a shame that you suffered in silence and only mentioned your concerns online. If there is a problem in your room please inform us and we will be happy to help, or change to a different room.
5 out of 5
by A verified traveler

Great hotel

Posted Apr 5, 2015 on Hotels
Perfect location - just across the square from the entrance of the abbey. Lovely room (we upgraded to a superior room and it was very spacious and comfortable). Nice breakfast.
Comment from Hotel Management
May 14, 2016
The small surcharge we ask for a superior room is definitely worth it. So pleased to read you enjoyed it!
5 out of 5
by Karen from New York City

Lovely hotel by the abbey

Posted Sep 20, 2014 on Hotels
We loved this clean, upscale hotel, located in a charming hilltop town, just across from the historic Fontevraud Abbey in the center of the town square. Rooms were very spacious with a lovely shower, and were extremely clean. Great location, ideal for visiting Chinon and Saumur, but far enough away from bigger cities that you could feel like you were in a remote town. We ate at the hotel for breakfast one morning and for dinner one night, both of which were very nice. There is convenient parking located just behind the hotel. Highly recommended.
Comment from Hotel Management
by ik, Hotel Management
Karen we were delighted to read your review! A five star review - thank you so much!
5 out of 5
by A verified traveler

NIce little hotel away from the crowds.

Posted Jul 19, 2014 on Hotels
Staff was really helpful and friendly. We loved our room that was recently renovated.
Comment from Hotel Management
May 14, 2016
All our rooms look out over the inner courtyard with plenty of flowers in spring and summer. Our superior rooms are a bit 'hit' and much appreciated by our guests.
4 out of 5
by Sarah Roberts from Bristol U K

Great Location

Posted Jun 15, 2014 on Hotels
Attractive location and nice rooms although ours had to be changed as we asked for twin beds. Helpful staff but waitress service, ie tea and coffee not from a machine, for breakfast would have been nice. Would be happy to stay there again.
Comment from Hotel Management
May 14, 2016
Your overall comments and marks (4 out of 5) are much appreciated. We have added tea pots for guests who would like to make their own tea with fresh boiling water. A large selection of teas is available too.
4 out of 5
Recommended
for Couples
by david

Fabulous food, good accommodation

Posted Jun 14, 2014
Pros: Excellent food
Location: A visit to the abbey is a must
The food is really good, sitting outside beside the town square watching the world go slowly by is the real French experience. The staff are friendly and helpful and make the stay a pleasure. The rooms are small but totally adequate. The abbey of Fontevreaud is across the square and a visit to it would fully justify a trip even if there were not an English King and two Queens at rest inside. Plenty of parking
Comment from Hotel Management
Jun 11, 2016 by ik, Hotel Management
The town square with its lovely fountain has been attracting guests and visitors to the abbey for years, giving Fontevraud a real feel of French country life. Thank you for your fantastic comments about food and service, it is much appreciated and has been shared with the team.
5 out of 5
Recommended
for Everyone
by Derek and Liz from Oxfordshire, UK

Sensitively modernised Logis in Loire Valley

Posted Jun 2, 2014
Pros: The location. The food. The buildings. The rooms.
Cons: We didn't come across anything during our short stay, but we did not use the pool so can't comment.
Location: Fontevraud Abbey is well worth the visit (history & modern cultural facilities around the site). Saumur, with interesting chateau and Loire is nearby
Ours was a two night stop in Fotevraud on the way south. We booked one of the more comfortable rooms and ate breakfast and the evening meal there. The hotel has been modernised in a very sensitive and smart way around an old 17th century building and is right in the centre of Fontevraud, just opposite the abbey complex, which is the main tourist attraction and very worthwhile to visit. Our room was very comfortable, without being oversized, and the staff were most efficient and polite. The hotel is a 'three cooking-pot' Logis, and, as such one would expect the food to be high standard. We were not disappointed! The breakfast was substantial and varied - all of a 'continental type', ie. a combination of the French style (croissants/baguettes/fruit) and German/Swiss coldmeat/cheese/smoked fish dishes. They do cereals, but not the full English breakfast (that is not a criticism however, just a fact). The restaurant meals in the evening featured a good value (about 22 Euro if I remember rightly) menu with good choices. The food was well cooked and presented in a modern style - the restaurant seems well patronised by people not staying at the hotel, so best let them know if you want to eat there (though they seemed to be coping during our stay). All in all, we would thoroghly recommend this hotel to anyone.
Comment from Hotel Management
Jun 11, 2016 by ik, Hotel Management
Your extensive review is much appreciated, it hits the nail on the head as far as we are concerned. A sincere thank you for taking the time to write this review. (We are delighted that we are able to reply to it now. Thankt you Expedia!)