Ratings based on 1,066 Verified Reviews

3.9 out of 5
80% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.2 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 15, 2018
Staff friendly and always clean. Will definitely stay again
5 out of 5
Recommended
for Everyone
by A verified traveler from miami, fl

Perfect for a family of five

Posted Dec 27, 2017
Wonderful hotel! Super spacious room, nice light breakfast.
Comment from Hotel Management
Jan 7, 2018 by Chris, Hotel Management
We appreciate your remarks and business and look forward to seeing you again soon
4 out of 5
Recommended
for Everyone
by A verified traveler from Southeast Va.

Nice hotel

Posted Dec 23, 2017
Pros: The room was nice and the staff was also nice.
Location: A close drive in to Savannah old towne.
The room was clean and nice. The location was good also.
Comment from Hotel Management
Jan 7, 2018 by Chris, Hotel Management
Thank you for your remarks and business , we do appreciate it and hope to see you again soon
3 out of 5
by A verified traveler from washington DC

It’s ok

Posted Dec 23, 2017
The lobby is lovely and smells great. We were very pleased upon check in! Unfortunately the room didn’t live up to that. There’s a strange smell in the room, which reminds me of an enzyme spray we use on our carpets after a pet accident. The pull out sofa mattress is wrapped in the same plastic it shipped in... which just feels weird. When we arrived, the door to our room was open slightly, which made me uncomfortable, but we were all exhausted and didn’t ask to change rooms. Everything about the hotel is just *slightly* off. The building feels like it might’ve been an office building or a nursing home before it was a hotel, OR that it was a run down hotel recently renovated & that the renovations weren’t enough. I’m sure it’s not a bad hotel (the bed does feel comfortable), but it’s not the nicest place I stayed & definitely not worth the price. I wouldn’t stay here again.
Comment from Hotel Management
Jan 7, 2018 by Chris, Hotel Management
Thank you for your remarks and business , we do appreciate it and hope to see you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from New York

The hotel front desk staff were wonderful.

Posted Dec 6, 2017
Pros: I loved that this hotel have an indoor pool and hot tub for the guests use. The room was spacious,clean and comfortable.
Cons: The carpeting from the elevator to the rooms could use some shampooing.
Location: The location is perfect. Close to the airport, and not too far from the happenings in downtown Savannah.
I forgot to call 24 hrs prior for shuttle service to the hotel. They had some one there in less than 15 mins to come and get me.
Comment from Hotel Management
Jan 7, 2018 by Chris, Hotel Management
Thank you for your remarks and business , we do appreciate it and hope to see you again soon
5 out of 5
Recommended
for Everyone
by A verified traveler from phoenix, AZ

Convent location with easy freeway access

Posted Dec 4, 2017
Comfortable room, would have been nice to get a receipt upon checkout though to ensure no additional/fraudulent charges incurred
Comment from Hotel Management
Jan 7, 2018 by Chris, Hotel Management
Thank you for your remarks and business , we do appreciate it and hope to see you again soon
3 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Good location near I95.

Posted Nov 28, 2017
A nice place for a stop in our travels. A good size room with a nice bed.
Comment from Hotel Management
Jan 7, 2018 by Chris, Hotel Management
Thank you for your remarks and business , we do appreciate it and hope to see you again soon
4 out of 5
Recommended
for Everyone
by A verified traveler from Orlando

Pirujos 100

Posted Nov 27, 2017
The Hotel was good overall. But the bed and the pillows were uncomfortable. The shower needs upgrades. The room was spacious and clean, the staff was very nice. The breakfast can improve by having more choices.
Comment from Hotel Management
Jan 7, 2018 by Chris, Hotel Management
Thank you for your remarks and business , we do appreciate it and hope to see you again soon
5 out of 5
Recommended
for Everyone
by A verified traveler

Very Nice

Posted Nov 21, 2017
Enjoyed the stay only minor complaint was the mattress could be better. Wanted to stop again in return trip and then price almost doubled. Great value don’t get the huge rate increase
Comment from Hotel Management
Jan 7, 2018 by Chris, Hotel Management
Thank you for your remarks and business , we do appreciate it and hope to see you again soon
5 out of 5
Recommended
for Everyone
by A verified traveler from Indianapolis, IN

Extremely clean and friendly staff

Posted Nov 21, 2017
Location: It is located within a few steps of the Mighty 8 museum and just a short drive to downtown Savannah.
We were greeted with a warm friendly smile the moment we walked through the door and each time we passed the reception desk. The room was spotless! I have not stayed with Best Western in a very long time but I will be staying here again, that is a for sure!
Comment from Hotel Management
Jan 7, 2018 by Chris, Hotel Management
Thank you for your remarks and business , we do appreciate it and hope to see you again soon