Ratings based on 641 Verified Reviews

3.2 out of 5
54% of guests recommend
3.3 Room cleanliness
3.5 Service & staff
3.4 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

I wish I had more to say for a one night say

Posted Jan 16, 2018
I was only there for one night, but everything about the hotel was great. Check-in was great and the woman, at the front desk was very friendly and courteous to everyone to me and everyone, that came in to the hotel. She was very helpful to me and gave me great directions to my room. Once I got to the room, it was a little bit stuffy, but it was because the heater was on. Once I turned it off everything was better. I ended up sleeping most of the night away, never really getting a chance to do any studying. I was really tired from the day, that I had, so I was really comfortable. falling asleep. When I checked out early in the morning, the man that checked me out was wonderful, as well. Overall, I had a really great experience.
Comment from Hotel Management
Jan 18, 2018 by Reid F, Hotel Management
Thank you for staying with us at the Cottonwood Suites. We are so glad you enjoyed your stay with us and wish you had more time to explore/ study. Until we see you again, safe travels
5 out of 5
Recommended
for Everyone
by A verified traveler from Pooler, GA

Honest review

Posted Jan 11, 2018
Great price for a great room. Angel and G at the front desk were super friendly and Angel printed out some paperwork for me with a great attitude. I'd definitely stay here again. The room was great and laundry room was fast and efficient.
Comment from Hotel Management
Jan 17, 2018 by Reid F, Hotel Management
Thank you for staying with us at the Cottonwood Suites. We are so glad you enjoyed your stay with us and Angel will love your feedback! Our team loves to show off their Southern Hospitality to our guest. Until we see you again, safe travels.
4 out of 5
Recommended
for Everyone
by A verified traveler from Miami, FL

Posted Jan 9, 2018
It was alright. I'd stay again if u pass through the area.
Comment from Hotel Management
Jan 10, 2018 by Reid F, Hotel Management
Thank you for staying with us at the Cottonwood Suites. We are glad you enjoyed your stay and hope you come back to see us so that we may earn that extra owl eye to get a five! Until then, safe travels.
5 out of 5
Recommended
for Everyone
by A verified traveler from Summerville

Nice hotel

Posted Jan 7, 2018
We only stayed one night, but it was a pleasant stay.
Comment from Hotel Management
Jan 8, 2018 by Reid F, Hotel Management
Thank you for staying with us at the Cottonwood Suites. We are so glad you enjoyed your stay with us and hopefully you enjoyed the rare winter weather we had! Until we see you again, safe travels
1 out of 5
by A verified traveler from Florida

Depressing Room!

Posted Dec 7, 2017
Pros: Nothing
Cons: complete over haul
Location: Close to interstate. Just stopped over night.
Paint peeling on bathroom door, rusted fixtures in bathroom, corroded faucets, over all just a plain depressing room!
Comment from Hotel Management
Dec 11, 2017 by Reid F, Hotel Management
Thank you for staying with us. I do apologize about the concerns during your stay. We are in the process of an overhaul. Currently working on the second floor then moving to the lobby followed by the ground floor. I hope the rest of your travels went smooth.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 30, 2017
Was clean, the staff was nice and helpful and the breakfast was good. We all loved there eggs. Over all nice place to stay.
Comment from Hotel Management
Dec 1, 2017 by Reid F, Hotel Management
Thank you for staying with us at the Ramada Pooler. We are so glad you enjoyed your stay with us and hope you come back to see us real soon! Until we see you again, safe travels
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 26, 2017
It was perfect for an over night stay while driving home. Aw some pillows
Comment from Hotel Management
Nov 27, 2017 by Reid F, Hotel Management
Thank you for staying with us at the Ramada Pooler. We are so glad you enjoyed your stay with us. We received a lot of positive feedback about our bedding and great sleeping! Hope the rest of your travels went just as smooth. Until we see you again, safe travels.
5 out of 5
Recommended
for Everyone
by A verified traveler from Savannah

Nice hotel This hotel had had several owners

Posted Nov 24, 2017
Now finally someone is cleaning this hotel up and making long overdue improvements
Comment from Hotel Management
Nov 25, 2017 by Reid F, Hotel Management
Thank you for staying with us at the Ramada Pooler, Richard! We have put a lot of sweat and money into the hotel and have more to do. We are almost halfway complete with this phase of room renovation and then comes the lobby area. It takes time to erase the past! Until we see you again, safe travels
1 out of 5
by A verified traveler from miami

Smells awful

Posted Nov 24, 2017
Pillows are horrible Not clean bathrooms Smells like smoke even in the non smoking rooms Staff where talking in my door in the morning the aweke me Bad experience
Comment from Hotel Management
Nov 27, 2017 by Reid F, Hotel Management
Thank you for staying with us. I do apologize about your concerns during your stay and will address them with the team. I hope the rest of your travels went smooth.
2 out of 5
by A verified traveler from Pooler GA

family said NOT to stay here again

Posted Nov 18, 2017
The room had a funny smell. The floor was damp like the carpet had just been cleaned. The paint was peeling and the halls liked in bad need of repair. The shower was not great as my first ten minutes the water was cold... the toilet wouldn’t flush and we had to get into the tank to flush it manually. The beds were comfortable but that is about it. We didn’t linger. I let the desk know at check out and they did not seemed concerned.
Comment from Hotel Management
Nov 20, 2017 by Reid F, Hotel Management
Thank you for staying with us at the Ramada Pooler. I do apologize about your concerns, that is not up to our standards and is not acceptable. I hope the rest of your travels went smoother.