I have been coming to the same hotel for years as a pass-through from state to state unfortunately, this time the quality has gone down my first room that I had smelled like mold, and had to change rooms and my second room had a spider on the pillow. The lady who, and you could tell that she was leaving in about to get off shift and didn’t even tell me where my room was. I would like to call out Christina for making things as best as she could.