Ratings based on 946 Verified Reviews

3.3 out of 5
62% of guests recommend
3.4 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from Miami

Good for an emergency only

Posted Sep 15, 2017
Cons: cleanliness, the rooms needs a makeover
Location: Mcdonalds within walking distance, near I-95 exit
Pros: room was available at last minute notice, the room was a large room with 2 queen beds and high ceilings. The bathroom was a comfortable size. Pet friendly Cons: The room smelled like mold, bed creaked when you moved, the bathroom didn't look clean. We had to wait for the receptionist to finish a personal phone call before she attended us.
Comment from Hotel Management
Sep 17, 2017 by Ashley , Hotel Management
Hi Patty, I truly apologize about your experiences here with us and that we could not meet your expectations. I will personally see that I talk to all my staff to correct the problems discussed to ensure they won't happen again. I apologize that we could not give you a great stay here with us. We hope you can give us another chance in the future. Have a wonderful day and safe traveling. -Front Desk Manager Ashley
3 out of 5
Recommended
for Couples
by A verified traveler from Florida

Hotel is quiet and the staff very friendly.

Posted Sep 9, 2017
Pros: Friendly and helpful staff.
Cons: The appearance of the hotel is dated.
Location: The Mighty 8TH Air Force museum is close by and a 15 minute drive to River Street tourist walk.
It is an older hotel which could stand remodeling but it is quiet and is well lit and secure.
Comment from Hotel Management
Sep 14, 2017 by Ashley , Hotel Management
Hi Meteor, Thank you for your feedback, it is greatly appreciated. Yes we are an older hotel but we are constantly renovating. I apologize that we couldn't give you a great stay here with us. We will have to problems corrected fast and efficiently. Thank you again for your time and have a wonderful day.
5 out of 5
Recommended
for Families
by A verified traveler from Rock Hill, SC

Family Reunion

Posted Sep 6, 2017
Pros: The room.
Cons: Heated indoor pool.
Location: not used.
The Travelodge Suites Savannah Pooler was very comfortable nice beds, a nice continental breakfast. We enjoyed the indoor pool, but if it was heated in September and winter months that will be swell. Parking was good. We enjoyed our stay.
Comment from Hotel Management
Sep 8, 2017 by Ashley , Hotel Management
Hi Lean, Thank you for your feedback. I do apologize that the pool heater was not on. It has been in the 100's down here lately and it was hot so we didn't have it turned on. I apologize for the inconvenience. We hope to see you again in the future. Have a wonderful day and safe travels.
3 out of 5
by A verified traveler

Get what you pay for

Posted Sep 5, 2017
Floors not cleaned, food from previous guest on the floor. Other guest smoking pot in the rooms and could smell it in the hallways and room. Breakfast was horrible, cold eggs, cold sausage, brick hard biscuits.
Comment from Hotel Management
Sep 14, 2017 by Ashley , Hotel Management
Hi Valued Customer, I apologize that we couldn't meet your expectations with your stay here with us. We will take the proper actions to correct the problem. Thank you for your feedback and letting us know. I apologize once more and have a wonderful day.
4 out of 5
Recommended
for Everyone
by A verified traveler

Ok

Posted Sep 4, 2017
In would recommend the bottom floor not the upper rooms...
Comment from Hotel Management
Sep 5, 2017 by Ashley , Hotel Management
Hi Valued Customer, I do apologize that we couldn't give you a great stay here. We will take proper action to fix them. Thank you for your feedback and have a wonderful day.
3 out of 5
by A verified traveler

One night stay

Posted Aug 23, 2017
The room was ok but i give ok to low rating for the reasons of the shower floor we just placed a towel on. Not saying your supposed to step right on it but it was very dirty. The air had to be cut down to 50 just to be cool enough. And the breakfast is not edible at all. I made a couple waffles and dry cereal since that's all that looked safe and they dont let you take their food upstairs which is extremely dumb. As far as food though the sausage were not done milk was not sanitary as it sits in a regular pitcher. Good for just one nights stay but no more.
Comment from Hotel Management
Aug 25, 2017 by Ashley, Hotel Management
Hi Valued Customer, I do apologize that we could not meet your expectations with your stay with us. Our sausage is fully cooked and I do apologize that you didn't enjoy our breakfast. We will look into the room issues and take proper actions quickly to correct the issues. Thank you for your feedback and have a wonderful day.
5 out of 5
Recommended
for Everyone
by A verified traveler from dublin ga

Posted Aug 21, 2017
Overall stay was wonderful. House keeping didn't clean my room the entire stay. The only thing I didn't like
Comment from Hotel Management
Aug 21, 2017 by Ashley , Hotel Management
Hi Nikita, Thank you for your kind review. I do apologize about the housekeeping issue, we will take proper action to make sure it doesn't happen to future guests. Im so glad to here that we could exceed your expectations and hope to see you in the future. Thank you once more and have a wonderful day.
2 out of 5
by A verified traveler from w

ok just to lay your head if no other option

Posted Jul 20, 2017
Check in rep was not friendly. Didn't greet me. Had to go get extra sheets and blankets for pull out. Should've had them in room. And they looked dirty. Pull out mattress was definitely dirty. Bathroom needs some updates with caulking etc but it was ok. Breakfast was no good. Only cereal and bread really. Not a family hotel. Ok if you are falling asleep at the wheel and need to sleep somewhere
Comment from Hotel Management
Jul 23, 2017 by Ashley , Hotel Management
Hi Erin, I do apologize about these issues. I do apologize about the front desk sometimes we are lost doing other things and forget to greet. I do apologize. With the pull out couch we keep the extras at the desk so we cam control how much goes out and if they were used or not. Sometimes people don't need the sofa bed and we are washing something that wasn't used. We will have someone look into the bathroom issues and have them addressed immediately. I'm sorry that you didn't enjoy our hot/cold breakfast. I do apologize that we couldn't give you a great stay. Have a wonderful day.
3 out of 5
by A verified traveler from dodge co

Posted Jul 12, 2017
Stayed there a number of times usually a nice pleasant place don't know what happened but was very disappointed will be hunting somewhere else from now on. Usually make 8 to 10 trips a year to that area
Comment from Hotel Management
Jul 18, 2017 by Sam , Hotel Management
Hi Buddy, I do apologize about your stay that it wasn't up to standard. Next time your in town we will give you a discount since you didn't have a wonderful time here. We do apologize and have a wonderful day.
3 out of 5
by A verified traveler

Noisy on a Saturday night, could not sleep

Posted Jul 4, 2017
We were at the end of the hallway on the third floor and could hardly sleep due to slamming doors (sounded like a fire exit, not regular room doors) and noise from car engines revvimg and loud music outside into the wee hours. We had to be up at 4am for a flight, so this was less than ideal. But the check-in and check-out staff were very friendly and nice.
Comment from Hotel Management
Jul 8, 2017 by Ashley, Hotel Management
Hi Valued Customer, ' I do apologize about the issues you have experienced and we will work hard to correct them. Im glad to hear that the staff could accommodate you otherwise. Thank you for your feedback. Have a wonderful day.