Ratings based on 2,065 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Bryn Mawr, PA
Nice Hotel a Little Off the Beaten PathPosted Aug 19, 2015
Cons: New carpets and paint are badly needed. The internet was sporadic and sometimes unavailable.
Nice hotel with convenient parking at $12 a day. Walking distance to the Historic District (about 6 blocks). Not much nearby though. Room was clean and in good condition but hallways need new carpet and paint. Needs a refresh, but the price was right and the location good for those who don't mind walking a few blocks.
for Everyoneby A verified traveler from Georgia
Nice hotel walking distance to historic downtown.Posted Aug 19, 2015
Outstanding vacation. Nice restaurants and plenty of thinks to do.
for Everyoneby A verified traveler from denver, CO
Poor acoustics between adjoining rooms.Posted Aug 14, 2015
Heard neighbors TV til late in the night. Corridor carpet worn and dated.
for Everyoneby A verified traveler from Athens, Greece
Excellent hotel in historic center, friendly staffPosted Aug 8, 2015
Pros: It was quiet, comfortable, clean, the rooms spacious and well appointed, the staff friendly, the parking easy and everyone very hospitable.
Cons: I noted my quibbles above.
Location: Everything accessible within walking distance even for a middle age woman with a difficult hip. Major roads also accesible.
Everything was comfortable, breakfast could have been served in a more elegant manner but the food was good. Only problem with room was that the elevator made a horrible noise coming up and we could hear it during peak hours.
for Everyoneby A verified traveler
Posted Aug 6, 2015
Pros: LOCATION, CLEAN AND FRIENDLY STAFF
Cons: COFFEE IN ROOM
Location: CHRYSTAL BEER PUB, VISITOR CENTER, OLD SAVANNAH TROLLEY, AND DOWNTOWN
FAST FRIENDLY CHECK IN, PARKING GARAGE JUST ACROSS STREET LEFT CAR THERE WHOLE TIME PLENTY OF ALTERNATE TRANSPORTATION CLOSE BY.
by A verified traveler
Mid-range historic hotelPosted Aug 6, 2015
Hotel room had great amenities (Aveda!). Would make a nice walk to the historic area in better weather. Parking expensive and difficult. Breakfast a la carte. Overall it was a fine hotel and a good value.
by A verified traveler from Ann Arbor, MI
Terrible guest service, area is unsavory at nightPosted Aug 6, 2015
Pros: The hotel was clean
Cons: The front desk service was simply awful.
The check-in process was horrible. The "night manager" was rude and just instructed me to "ask a friend" when I inquired about parking facilities. He just threw my key at me and proceeded to ignore all other questions. Someone else in my party asked about a restaurant recommendation and was told to "walk towards the river and ask somebody there". Although we selected the hotel for its location, we were very concerned when walking back to the hotel after dinner (9:30 pm). Our children have to witness a drug dealer trying to sell his wares in the middle of the street. It was a very stressful experience.
for Everyoneby A verified traveler from West Palm Beach
Further from the River than we thoughtPosted Aug 3, 2015
Pros: Rooms were clean and the hotel staff was very friendly and helpful.
Cons: Carpets need to be replaced in rooms and halls. Bathrooms need to be updated.
Location: Further from the River than we wanted and nothing in the immediate neighborhood.
Hotel was located further from the river front than we thought. The rooms could use an updating/renovation. Rooms were clean and the hotel staff was very friendly and helpful.
for Everyoneby A verified traveler
Great hotel for the pricePosted Aug 1, 2015
Pros: Cleanliness, quality
Cons: A nicer breakfast please
Location: Go to Savannah Roasters Coffee for breakfast, which is only a couple of blocks away. The hotel has a la carte continental breakfast items you can buy.
We were pleasantly surprised to be receive a complimentary King suite upgrade when we checked in at around 3:30 pm. The suite was spacious and smelled extremely clean. They must have just barely finished cleaning it because the carpets were still extremely wet. We had to request a rollaway bed for our son, instead of using the sofa bed (because the little boy wanted to sleep in our bedroom instead of in the sitting room), and although we were told on the phone they 'would see if they have one available', it was delivered to our room a few minutes later. The rollaway bed was very uncomfortable but it was good enough for our boy. We didn't realize it cost $10 until we saw the item charge on the bill. We correctly parked in the garage next door, and were given a parking card to replace the paper one from the machine. Thankfully we didn't try their hotel garage as I've read terrible reviews about the small spaces in there. We had to walk quite a few blocks to get to the riverfront, but given the price compared to riverfront hotels and the nice quality of this hotel, I definitely think it's worth it. A great value for history Savannah!
by A verified traveler from florida
Posted Jul 31, 2015
Pros: It was just ok.
Cons: See above
Location: Ok location.
Need real glasses in rooms, more pillows, wine opener. Coffee with real cream or 1/2 and 1/2 nobody drinks powdered milk in their coffee these days. It's poison and tastes horrible. Staff did not follow thru with tasks assigned by manager such as bringing up glasses when there were none. Staff didn't notice when sugar was out at coffee bar. Overall, ok but needs tighter management. Pool was TINY. Poor gym