Room, 2 Queen Beds, Accessible, Non Smoking (Mobility) | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Reviews of TRYP by Wyndham Savannah Downtown/Historic District

4 out of 5

Reviews

8.0

Very Good

Rating 10 - Excellent. 20 out of 63 reviews" "
Rating 8 - Good. 27 out of 63 reviews" "
Rating 6 - Okay. 9 out of 63 reviews" "
Rating 4 - Poor. 4 out of 63 reviews" "
Rating 2 - Terrible. 3 out of 63 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kenneth, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and reasonable rate!
Stayed 2 nights in Apr 2024
Response from Hotel Manager on Apr 18, 2024
Dear Kenneth,Thank you for your perfect rating! We're thrilled that you enjoyed our great location and found our rates reasonable. Your satisfaction is our priority, and we're grateful for your positive feedback. We hope to welcome you back for another fantastic stay in the future!Sincerely, Hotel Manager

4/10 Poor

Carl

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the absolute worse property I've stayed at in a long, long time. I booked this through the expedia website which rated this place as a higher end hotel. The folks at expedia need to get out and see what they are selling. Here's what we got by this"high end hotel" coffee machine broken, shower drain plugged (drain was full of hair) so that tells me the cleaning staff never cleans it, bathroom vanity drain plugged. The table between the beds had dried water rings and smears from drinking glasses from previous guest, so it wasn't cleaned from the last stay. The carpet around the walls were filthy and the bathroom floor was filthy. If you are staying in Savannah I would look else where.
Stayed 2 nights in Apr 2024
Response from Hotel Manager on Apr 17, 2024
Dear Carl,Thank you for the stay at our hotel. I’m terribly sorry that we failed to meet your expectations in some ways and that our efforts to compensate you for your trouble were not enough to satisfy you. We take real pride in this hotel and believe that pride shows in everything we do. I’m disappointed that we could not satisfy you, and I hope you will try us again in the future. We’re always working to make the guest experience better than ever before.SincerelyHotel Manager

8/10 Good

Julie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Enjoyed our stay here. There were dome minor eye sores with water damage on the wooden bathroom doors and a bit of staining in the shower but overall it was a good place to stay
Stayed 2 nights in Apr 2024
Response from Hotel Manager on Apr 15, 2024
Dear Julie,Thanks for using some of your valuable time to write this review. We are happy to learn that your overall experience was excellent. We are always trying to provide a great experience for the new guest. Your repeat business would very much be appreciated. Thanks again for saying what you think. Sincerely Hotel Manager

8/10 Good

Theodore

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024
Response from Hotel Manager on Apr 15, 2024
Dear Theodore,Thanks for stay at our hotel and great feedback by giving us a 4-star rating. Our mission is to provide the best service and ensure that the guest rate us the most comfortable hotel in our area. Hope you had a satisfactory stay. We would like to know what we can improve to earn a 5 Star Review on your next stay.Sincerely Hotel Manager

10/10 Excellent

Crystal, Fort Denaud

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A no nonsense hotel that’s more affordable than some others. Was clean and quiet. Would def stay again.
Stayed 5 nights in Mar 2024
Response from Hotel Manager on Apr 9, 2024
Dear Crystal,Thank you for indicating that you would stay with us again. That's the highest compliment possible. Our goal is an excellent experience for every guest, and we are pleased we are completely satisfied. We invite you to stay with us again soon so you can experience the many positive attributes of our hotel again. SincerelyHotel Manager

8/10 Good

Amy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and comfortable. Courteous and friendly staff.
Stayed 5 nights in Mar 2024
Response from Hotel Manager on Apr 8, 2024
Dear Guest,Thank you for taking the time to share your feedback! We're thrilled to hear that you found our hotel to be very clean and comfortable, and that our staff were courteous and friendly during your stay. We look forward to welcoming you back again soon for another enjoyable experience!Sincerely, Hotel Manager

8/10 Good

Christina

Traveled with family
Liked: Cleanliness, staff & service, amenities
room was dark, great location
Stayed 1 night in Mar 2024
Response from Hotel Manager on Apr 8, 2024
Dear Guest,Thank you for your feedback! We appreciate your acknowledgment of our prime location. We apologize for any inconvenience caused by the lighting in your room and will take your comments into consideration for future improvements. We hope to welcome you back for an even better experience.Sincerely, Hotel Manager

8/10 Good

Renee

The property was good. Highlights - the beds were good. Felt pretty safe & the room was clean. Me, my daughter (21) & granddaughter (16) had a good time. Our favorite valet, Cleveland was great. Made us feel at home & cared for. Sounds strange, but what a gift for me and my girls! I don’t take our safety & well being lightly, so thank you Cleveland!
Stayed 3 nights in Apr 2024
Response from Hotel Manager on Apr 8, 2024
Dear Guest,Thank you for taking the time to share your feedback with us. We're thrilled to hear that you enjoyed your stay at our property and that you found our beds comfortable, the room clean, and felt safe during your visit. It's wonderful to know that Cleveland provided exceptional service and made you feel at home and cared for. We'll be sure to pass along your kind words to him.We understand the importance of feeling safe and well taken care of, and we're delighted that we could provide you and your family with a memorable experience. We appreciate your trust in us and look forward to welcoming you back for another enjoyable stay in the future.Sincerely, Hotel Manager

8/10 Good

Jill

Liked: Staff & service, property conditions & facilities
Attractive Pleasant Sound proofing not so good Noisy air conditioning device
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 8, 2024
Dear Guest,Thank you for sharing your feedback with us. We're delighted to hear that you found our hotel attractive and pleasant. We apologize for any inconvenience caused by the soundproofing and noisy air conditioning unit during your stay. Your comments will be shared with our team to ensure we address these issues promptly. We hope to welcome you back for a more peaceful experience in the future.Sincerely, Hotel Manager

8/10 Good

Amy

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Hotel Manager on Apr 9, 2024
Dear Amy,Thanks for stay at our hotel and great feedback by giving us a 4-star rating. Our mission is to provide the best service and ensure that the guest rate us the most comfortable hotel in our area. Hope you had a satisfactory stay. We would like to know what we can improve to earn a 5 Star Review on your next stay.Sincerely Hotel Manager

10/10 Excellent

Sandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great! Debbie the valet was so so nice and had great suggestions for restaurants, we really liked her. Room was nice and the beds were so comfy (would love to know where they get their mattresses) water in shower could have been a tad hotter. Overall we had a great 3 day trip to Savannah!
Stayed 3 nights in Apr 2024
Response from Hotel Manager on Apr 6, 2024
Dear Sandra,Thanks for using some of your valuable time to write this review. We are happy to learn that your overall experience was excellent. We are always trying to provide a great experience for the new guest. Your repeat business would very much be appreciated. Thanks again for saying what you think.Sincerely Hotel manager

6/10 Okay

James, Harrisonburg

Traveled with family
Great location. Building & rooms showing lots of wear & tear. No breakfast included, which is ok with us. Extra fee for parking, $30 (valet). Comes across as a bare bones operation.
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 6, 2024
Dear James,Thanks for your comments. I’m pleased that you had a generally good experience with us, but I’m very concerned that we didn’t live up to your standards or expectations. We take great pride in our hotel, and I hope that shows. We’re also always working to get better. I hope you will give us another chance and see that we’re doing what we can to improve and enhance the guest experience.Sincerely,Hotel Manager

8/10 Good

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Party of 4 (2 adults, 2 teens) and stayed in adjoining rooms. The property is walking distance to the visitor's center, restaurants, and river if you are a walker (might be a bit far for children or elderly). Staff were very nice and accommodating. Rooms are nothing special, but served the purpose. (Could use hooks or towel racks in the bathroom, mirror near an electrical outlet in the main room, bedside table on both sides.) Water pressure in shower was great. Mattresses, bedding and pillows were nice. There was a bar open in the evenings.
Stayed 3 nights in Mar 2024
Response from Hotel Manager on Apr 2, 2024
Dear Karen,Thanks for your valuable feedback. I’m so pleased you had a completely positive experience with us and enjoyed our services. We focus on providing a great guest experience, and I hope you will soon be able to stay with us again. Nothing means more to us than completely satisfying our guests. Please visit us again.Sincerely,Hotel Manager.

10/10 Excellent

Tiffany, Chicago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean , quiet and convenient.
Stayed 1 night in Mar 2024
Response from Hotel Manager on Apr 2, 2024
Dear Tiffany,Thank you so much for your kind words. I’m so pleased that you found us a clean and friendly place to stay. We take real pride in this hotel and serving guests like you, and I’m extremely happy that you had such a peaceful stay. We look forward to having you with us again soon.Sincerely,Hotel Manager

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hotel Manager on Apr 2, 2024
Dear Jennifer, Thank you so much for sharing your recent stay with us and for giving 4 out of 5. We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again. Sincerely Hotel Manager

6/10 Okay

Wayne

Traveled with family
Disliked: Amenities, property conditions & facilities
No vending marchine, $4 for a coke water if they had any would have been$5.50 Hair dryer cord had a short in cord dryer would not stay oni
Stayed 2 nights in Mar 2024
Response from Hotel Manager on Mar 29, 2024
Dear Wayne,Thanks for being a guest at our hotel for your stay. We regret that your stay did not turn out as per your expectation. We are sorry that we were unable to provide you with the stay you expected and the quality of amenities & facilities you deserved during your recent stay. We apologize for the issues you encountered and ensure this is corrected. We hope you will consider staying with us again.Sincerely,Hotel Manager

6/10 Okay

Tammy A.

Traveled with family
Disliked: Property conditions & facilities
Lack of microwave in room, limited channels in the room1-24 unable to watch NCAA basketball games. Also, someone turned on the heat in their room which ignited a small fire. This occurred at about 12:00 am We moved to a different room on a different floor at that time. The fire department was called to assess the situation. Staff members were attentive and responsive but unable to do much about either situation.
Stayed 2 nights in Mar 2024
Response from Hotel Manager on Apr 4, 2024
Dear Tammy,Thank you for the stay at our hotel. We are happy that you had a generally good experience with us. We are always trying to provide a great experience for the new guest.We have noted your concern and forwarded to the management department. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.SincerelyHotel Manager

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Hotel Manager on Apr 3, 2024
"Dear Guest,Thanks for staying with us and for appreciating your stay with us by giving us a 5 out 5 ratings. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await to welcome you. It is our privilege to serve guests like you. You are welcome again.Sincerely,Hotel Manager"

8/10 Good

Celina

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique decor
Stayed 1 night in Mar 2024
Response from Hotel Manager on Apr 3, 2024
Dear Guest,Thank you for taking the time to share your feedback! We're delighted to hear that you enjoyed our unique decor during your stay. We strive to create a memorable experience for all our guests, and it's wonderful to know that our design resonated with you. We hope to welcome you back again soon for another enjoyable stay!Sincerely, Hotel Manager

6/10 Okay

Donna

Liked: Staff & service
Disliked: Property conditions & facilities
Decent location. Comfortable walking distance to most of the historic district.
Stayed 2 nights in Mar 2024
Response from Hotel Manager on Apr 4, 2024
Dear Donna,Thank you for taking the time to leave a review. We appreciate your feedback and are delighted to hear about your positive experience. We strive to ensure that our guests have a comfortable and enjoyable stay, and it's great to know that we met your expectations. Your kind words serve as motivation for our team to continue providing exceptional service. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. Thank you again for choosing us.SincerelyHotel Manager

2/10 Terrible

austin

Stayed 1 night in Mar 2024
Response from Hotel Manager on Apr 11, 2024
Dear austin,Thank you for the stay at our hotel. I’m sorry that we failed to meet your expectations in some ways and that our efforts to compensate you for your trouble were not enough to satisfy you. We take real pride in this hotel and believe that pride shows in everything we do. I’m disappointed that we could not satisfy you, and I hope you will try us again in the future. We’re always working to make the guest experience better than ever before.SincerelyHotel Manager

8/10 Good

Paris, Ladson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hotel Manager on Apr 3, 2024
Dear Guest,Thank you for taking the time to share your feedback! We're thrilled to hear that you enjoyed your stay with us. If there's anything specific you think we could improve upon to earn that extra star next time, please don't hesitate to let us know. We look forward to welcoming you back in the future!Sincerely, Hotel Manager

4/10 Poor

RAMON

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Mar 2024
Response from Hotel Manager on Apr 4, 2024
Dear RAMON,Thank you for the stay at our hotel. I’m terribly sorry that we failed to meet your expectations in some ways and that our efforts to compensate you for your trouble were not enough to satisfy you. We take real pride in this hotel and believe that pride shows in everything we do. I’m disappointed that we could not satisfy you, and I hope you will try us again in the future. We’re always working to make the guest experience better than ever before.SincerelyHotel Manager

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hotel Manager on Apr 3, 2024
Dear Guest,Thank you so much for your fantastic review! We're thrilled to hear that you had such a wonderful experience during your stay with us. We strive to provide exceptional service and comfort to all our guests, and we're delighted that we succeeded in meeting your expectations. We hope to have the pleasure of welcoming you back soon for another amazing stay!Sincerely, Hotel Manager

8/10 Good

Trudy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked: The beds were very comfortable. The room and hotel overall were clean and quiet. SO-SO: The water temperature dropped while in the shower but didn't get cold. I assumed because multiple usage. They will probably need to get a new hot water heater soon. Did NOT Like: A significant $$$ hold plus a $5/day charge was put on my card on the day of check-out in addition to the hold I was told about and signed for during check-in. The young lady could not give a satisfactory explanation as to why, but I did not want to cause a scene. She said it would come off in a couple of days. We'll see. I don't like those kind of surprises.
Stayed 2 nights in Mar 2024
Response from Hotel Manager on Apr 4, 2024
Dear Trudy,Thanks for using some of your valuable time to write this review. We are happy to learn that your overall experience was excellent. We are always trying to provide a great experience for the new guest. Your repeat business would very much be appreciated. Thanks again for saying what you think. It's very helpful.Sincerely Hotel Manager

4/10 Poor

Malquan

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Didn’t like that I would charge twice on my card for my room
Stayed 2 nights in Mar 2024
Response from Hotel Manager on Apr 4, 2024
Dear Malquan,Thank you for posting your comments about your stay. I have personally taken action based on your comments to investigate these claims, as we have never come across such incidence in past. This is something we take very seriously and if necessary we will take immediate action. Sincerely,Hotel Manager

8/10 Good

Melissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great boutique hotel for the price!! It was walkable to all the areas of interest in Savannah. The staff was friendly and helpful. The parking garage is right across from the hotel and I felt that the price per day was high considering we didn’t drive our car one time while there.
Stayed 2 nights in Mar 2024
Response from Hotel Manager on Apr 3, 2024
Dear Guest,Thank you for sharing your experience with us! We're thrilled to hear that you enjoyed our boutique hotel's convenient location and friendly staff. We appreciate your feedback regarding the parking rates and will take it into consideration for future improvements. We hope to welcome you back again soon for another enjoyable stay in Savannah!Sincerely, Hotel Manager

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Faucet was broken. No towel racks. No working fan in bathroom.
Stayed 5 nights in Mar 2024
Response from Hotel Manager on Apr 3, 2024
Dear Guest,Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced during your stay regarding the broken faucet, lack of towel racks, and non-functioning bathroom fan. Your comments are valuable to us, and we will address these issues promptly to ensure a more comfortable experience for our guests in the future. We appreciate your understanding and hope to have the opportunity to welcome you back for a better stay.Sincerely, Hotel Manager

10/10 Excellent

arthur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Q
Stayed 4 nights in Feb 2024
Response from Hotel Manager on Apr 3, 2024
Dear Guest,Thank you so much for awarding us a perfect 5 out of 5 rating! We're thrilled to hear that you had such a wonderful experience during your stay with us. We truly appreciate your kind words and hope to welcome you back again soon for another memorable visit.Sincerely, Hotel Manager

8/10 Good

Iesha

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Staff was excellent but the room could’ve been cleaner.
Stayed 1 night in Mar 2024
Response from Hotel Manager on Apr 3, 2024
Dear Guest,Thank you for sharing your feedback with us. We're delighted to hear that you found our staff excellent. We apologize for any cleanliness issues you encountered in your room and will address this promptly to ensure a more satisfactory experience in the future. We appreciate your valuable input and hope to welcome you back for an improved stay.Sincerely, Hotel Manager

8/10 Good

Pamela

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room was clean but definitely needed an update. The hot water faucet in the bathroom did not totally turn off so we had to play with it to get it to the right place to have the water stop. The bathroom lights were very dim. I know other reviews complained about the hot water but we had no issues.
Stayed 2 nights in Mar 2024
Response from Hotel Manager on Apr 3, 2024
Dear Guest,Thank you for taking the time to share your feedback with us. We're glad to hear that you found our room clean during your stay. We apologize for any inconvenience caused by the issues you encountered with the hot water faucet and the dim bathroom lights. Your comments are valuable to us, and we will address these concerns promptly to ensure a more comfortable experience for our guests in the future. We appreciate your understanding and hope to welcome you back for an improved stay.Sincerely, Hotel Manager

6/10 Okay

JEANIE

Liked: Cleanliness, staff & service, property conditions & facilities
The property was centrally located, and very convenient to historic area, but our room did not have any hot water for a shower in the evening after walking all afternoon. I contacted the front desk and she said maintenance wouldn’t be available until. as we were leaving this morning, I was offered a free drink ticket for a beverage but there again we left at 8 o’clock.
Response from Hotel Manager on Apr 4, 2024
Dear JEANIE, Thank you for the stay at our hotel. We are happy to learn that your overall experience was excellent. We are always trying to provide a great experience for the new guest.We have noted your concern and forwarded to the management department. We will surely work on it. We promise next time you will find a great experience. Please visit us again.SincerelyHotel Manager

10/10 Excellent

monica

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024
Response from Hotel Manager on Apr 17, 2024
Dear monica,Thanks for staying at our hotel and expressing your satisfaction through the review by giving us a 5-star rating. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. Hope to see you again soon!!SincerelyHotel Manager

6/10 Okay

Juan, Pembroke Pines

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very poor value for the amount paid next time no Tryp hotels by Wyndham
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 13, 2024
Dear Juan,Thank you for your kind feedback. We're truly sorry to hear that you were disappointed with the value you received during your stay. Your satisfaction is important to us, and we regret if we fell short of meeting your expectations. We appreciate your feedback and will consider it as we strive to improve our guest experience. We hope to have the opportunity to regain your trust in the future.Sincerely, Hotel Manager

8/10 Good

Matthias

Traveled with family
Liked: Cleanliness
Zimmer sind sehr groß und modern eingerichtet; Badezimmer könnte zeitnah mal wieder renoviert werden
Stayed 1 night in Mar 2024
Response from Hotel Manager on Apr 2, 2024
Dear Matthias,Thank you for the stay at our hotel. I’m so pleased you had a completely positive experience with us and enjoyed our services. We are glad to note that you found our clean, comfortable hotel. We certainly try our best to offer the best and certainly the most comfortable stay possible. We hope to see you again soon. SincerelyHotel Manager

10/10 Excellent

Mario

Traveled with family
Nice hotel
Stayed 1 night in Mar 2024
Response from Hotel Manager on Apr 3, 2024
"Dear Guest, Thanks for the stay and great feedback by giving us a 5-Star rating.It is really encouraging.We feel proud when we get such ratings and motivate us to serve better.Look forward to welcoming you again.Sincerely, Hotel Manager"