Ratings based on 2,674 Verified Reviews

3.9 out of 5
85% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Families
by A verified traveler from Kentucky

Convenient for Savannah Trolley users

Posted Apr 23, 2017
Pros: The fact that a shuttle came daily and took interested residents downtown for the Old Savannah Trolley service.
Cons: Nothing.
Location: I did not try to do anything nearby.
The hotel certainly met my expectations. The free buffet is generously supplied and diligently maintained during the entire buffet hours scheduled. The hotel is very near a secondary airport and the landing noise can be quite evident during the evening hours.
4 out of 5
Recommended
for Everyone
by A verified traveler from NY

convenient to center city

Posted Apr 13, 2017
Clean hotel on direct line to the center of Savannah. Took us about fifteen minutes with normal daily traffic to to reach our destinations... Didn't hear the air traffic noise that others referenced. For the cost ... well worth the short ride to town. Will stay here again in the future .
Comment from Hotel Management
Apr 24, 2017 by Manager, Hotel Management
I am happy to learn that you enjoyed the value and quality of our services. Thank you for staying here in our hotel, we will continue to strive to be able to meet our guests' satisfaction. We hope to see you again soon. Kind regards.
2 out of 5
by A verified traveler from Staten Island NY

Check in early

Posted Apr 11, 2017
I reserved a room for 4 2 nights non smoking. So check in day I arrived at 6ish. We were informed there were only smokin rooms. We are on a road trip from new to Savannah. So we had no choice but to stay. Check in staff wasn't enthusiastic about checking people in and helping out. We get to the room and it's tiny , bathrooms tiny, mattresses were like lop sided. And not even 4 towels. I caught the cleaning staff and asked for more towels she was very pleasant and sent a gentleman within 5 minutes. Whom was also very pleasant. The check out staff at 5am was not at the desk I had to call a phone number to be let into the building to check out. The check out personal was preparing breakfast. Weird right? You would think there would be a cook doing that hmmm? Maybe it's just me. So I can't recommend this hotel. Not the best best western I've stayed at. I highly recommend the people at best western send a secret client to stay and make them step up there facilities and customer service training.
Comment from Hotel Management
Apr 24, 2017 by Manager, Hotel Management
Thank you for your time in sharing your thoughts about your experience here in our hotel. Your detailed feedback will be forwarded to our management. I assure you that this is addressed by our key people accordingly. Kind regards.
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to all sites

Posted Apr 6, 2017
Pros: Nice
Cons: More seating for breakfast
Location: Close to all attractions
Nice and clean, close to all attractions. Would recommend to others
Comment from Hotel Management
Apr 15, 2017 by Manager, Hotel Management
Thank you for taking the time to share with us your review following your visit here in our hotel. Please know that we value your business, your satisfaction and comfort is our priority. We look forward to serving you again!
5 out of 5
Recommended
for Everyone
by A verified traveler from Savannah

I love Best Western!!!

Posted Apr 6, 2017
Rooms are very comfortable and clean; the breakfast is really good and the breakfast attendant was very attentive; staff was very courtesy and resourceful...I plan to stay here next time me and my family are in Savannah
Comment from Hotel Management
Apr 15, 2017 by Manager, Hotel Management
Thank you for your review of our hotel. It is great to hear that you were satisfied with the services, condition of clean and quality of services during your stay with us. Indeed, it would be a pleasure to welcome you back to our hotel again. Kind regards.
2 out of 5
by A verified traveler from Orlando Fl

Think twice!

Posted Apr 5, 2017
Arrived on a rainy Monday afternoon. I was going to pull into the check in area at the entrance of hotel but there were 2 gentlemen working on their vehicles in the port. It was as very weird because i don't think they were hotel guests. As a result I parked in front of one of the hotel rooms and had to run in to avoid rain. When I checked in at the desk, the front desk receptionist didn't make eye contact with me and was not very welcoming. She wasn't rude, just seemed annoyed. When she finally did make eye contact she kept looking past me and so I think she was keeping an eye out of those 2 guys working on the cars. Won't be ever using this hotel on my next trip to Savannah.
Comment from Hotel Management
Apr 15, 2017 by Manager, Hotel Management
Thank you for your review, I will escalate your feedback for our management’s evaluation. I sincerely apologize for the discomfort you experienced. We will make certain you will enjoy a more pleasant experience with us on your next visit. Kind regards.
5 out of 5
Recommended
for Couples
by A verified traveler from boston

easy drive to down town Savannah good price

Posted Apr 5, 2017
Pros: Clean
Cons: A bigger breakfast facility
Location: Good location if you have a car
Loved downtown savannah great location to river st
Comment from Hotel Management
Apr 15, 2017 by Manager, Hotel Management
I am happy to learn that you enjoyed here at Best Western Central Inn. Thank you very much for taking the time to complete our survey, we will do our best to make your next visit a better experience.
3 out of 5
Recommended
for Everyone
by A verified traveler from Seattle, WA

Great location

Posted Apr 5, 2017
Parking is an additional $14 per day. Reception and cleaning staff were efficient and friendly. Stay away from the restaurant (Toast). We went on our first night because there was a torrential lightening storm and we didn't want to walk out in it. I have nothing good to say about it. There is an excellent breakfast place near the city market called Another Broken Egg. Do yourself a favor and go there for your breakfast. It's close by.
Comment from Hotel Management
Apr 15, 2017 by Manager, Hotel Management
We greatly appreciate that you've taken the time to share your review score and remarks of our hotel. We appreciate your feedback and we are very glad that you were pleased with your stay, overall. Thank you for choosing to stay with us, we hope to see you again soon. Kind regards.
5 out of 5
Recommended
for Everyone
by A verified traveler from Hampton, Ga

Quick Spring break getaway

Posted Apr 4, 2017
Pros: Breakfast was top notch
Cons: No complaints
Location: Really close to the mall and nearby lots shopping and food options.
We stayed here for a quick spring break getaway... The check in process was really quick. The room was clean and comfortable. The breakfast was above average I comparison to most hotel breakfasts. Waffles, sausages, biscuits and gravy, in addition to the normal continental items. They had a great attendant maintaining and stocking the breakfast area.
Comment from Hotel Management
Apr 15, 2017 by Manager, Hotel Management
Thank you very much for lettin gus know the aspects of our services, especially in terms of the breakfast options. We hope that your next stay with us will be an enjoyable experience.
5 out of 5
Recommended
for Everyone
by A verified traveler from Maryland

On our way to key west

Posted Apr 3, 2017
To break up the drive we decided to stop at Port St. Lucie. We arrived mid afternoon and a little tired. Staff was very pleasant and courteous. Gave us good suggestions to eat and see the attractions. The room was very clean and spacious. I would definitely recommend to everyone to stay there
Comment from Hotel Management
Apr 15, 2017 by Manager, Hotel Management
We are very happy knowing that you had pleasant experience with us!. Thank you for choosing stay in our hotel during your trip. We will do our best to make your next visit a better experience. We hope to see you again soon. Kind regards.