Posted Aug 29, 2016 on Hotels
The wifi is horrible, the people above me were loud, it wasn't very clean, there was a moldy yet chemical smell, the furniture was worn down. Won't be going back.
Comment from Hotel Management
Sep 30, 2016 by General Manager, Hotel Management
I'm am truly sorry that your stay with us did not exceed your expectations. We always look forward to our guests reviews so I am terribly disappointed to have to share this with our staff. We have a beautiful property and amazing people working here. I can promise you that each and every one of us takes pride in our hotel, and serving our guests to make sure their stay is perfect.
Please know that we take these reviews to heart, and we do everything we can to make sure we remedy any issues that could make our guests stay less than perfect. I do hope you come back to visit us. I can promise you that I will personally see to it that your next stay is without issues.
At Your Service,
Regional Property Manager