Ratings based on 197 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
96% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 8, 2016
The accommodations were wonderful. The rooms were very clean and the beds were comfortable.
3 out of 5
by A verified traveler from Cleveland, OH

Extra bed

Posted Dec 27, 2015
Extra bed sheets was not clean. Large Jet bath was preferred.
Comment from Hotel Management
Jan 6, 2016 by divya, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Divya Patel General Manager Clarion Suites Savannah
4 out of 5
Recommended
for Families
by Michael from North Augusta, SC

Bathroom/ tub & shower less than desirable.

Posted Nov 12, 2015 on Hotels
Bathroom was not as clean as it could have been. Garden tub was dirty, there was remains of previous guests on the bathroom floor. Everything else was fine.
Comment from Hotel Management
Jan 16, 2016 by divya, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Divya Patel General Manager Clarion Suites Savannah 9129252700
Comment from Hotel Management
Jan 16, 2016 by divya, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Divya Patel General Manager Clarion Suites Savannah 9129252700
2 out of 5
Recommended
for Families
by A verified traveler

Posted Nov 10, 2015 on Hotels
Comment from Hotel Management
Jan 16, 2016 by divya, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Divya Patel General Manager Clarion Suites Savannah 9129252700
5 out of 5
Recommended
for Everyone
by A verified traveler

Great place to stay.

Posted Nov 8, 2015
Pros: Pleasant staff and free breakfast.
Cons: Nothing comes to mind.
Spent the night on our way to Florida. Convenient to city, and just off a major highway. It was a very pleasant experience.
Comment from Hotel Management
Nov 11, 2015 by Divya, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Divya Patel General Manager Clarion Suites Savannah 9129252700
3 out of 5
by A verified traveler from Columbus, Ohio

Fine for an overnight stay

Posted Nov 8, 2015
Stopped here while driving from Orlando to Ohio. The hotel is in an area with many hotels and chain restaurants, but nothing else. The room was larger than expected, but a little worn out. front desk staff was officiant, but not very friendly. Breakfast did not start until 7am and my family needed to get back on the road before this time. Over all, It was a place to stay for a night. Nothing special.
Comment from Hotel Management
Nov 12, 2015 by divya, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Divya Patel General Manager Clarion Suites Savannah 9129252700
4 out of 5
Recommended
for Families
by Thomas

Posted Nov 2, 2015 on Hotels
Comment from Hotel Management
Jan 9, 2016 by divya, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Divya Patel General Manager Clarion Suites Savannah 9129252700
Comment from Hotel Management
Jan 9, 2016 by divya, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Divya Patel General Manager Clarion Suites Savannah 9129252700
5 out of 5
Recommended
for Families
by Alma

Posted Oct 29, 2015 on Hotels
Our stay was great. Only annoyance was having to have door card redone each day when we returned to room. Made sure it was not in contact with phone or credit cards but it didn't make a difference. Would recommend this hotel and would stay there again when in Savannah.
Comment from Hotel Management
Jan 2, 2016 by divya, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Divya Patel General Manager Clarion Suites Savannah 9129252700
3 out of 5
Recommended
for Couples
by Dwight from Foley, AL

Mold issues but comfortable bed and great bkft.

Posted Oct 26, 2015 on Hotels
Good parts: Bed was very comfortable. Room was big. TV service was great. Bkft area was great food and on first day, the dining host kept everything very clean. Day 2, never did see a host. Bad parts: Room had mold all over the place. Behind bdrm door, on lamp shades, in corners of walls and ceilings as well as in the bathroom around the tub area. Also, in the a.m., NO water pressure. Could barely wash shampoo out of your hair. Wifi service was no good in room and kept dropping off.
Comment from Hotel Management
Jan 2, 2016 by divya, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Divya Patel General Manager Clarion Suites Savannah 9129252700
5 out of 5
Recommended
for Couples
by David from Psl fl

Overall great room nice employees

Posted Oct 24, 2015 on Hotels
Very clean, beds, furniture, whirlpool tub, towels, floor, etc. Would definitely stay again!!
Comment from Hotel Management
Dec 26, 2015 by divya, Hotel Management
Dear David, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Divya Patel General Manager Clarion Suites Savannah 9129252700