Ratings based on 267 Verified Reviews

3.7 out of 5
68% of guests recommend
3.8 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Bait and switch

Posted Dec 15, 2016
Hotel charged me different rate than what was on my reservation. Hot tub didn't work.
4 out of 5
by A verified traveler

Posted Nov 27, 2016 on Hotels
The hotel is clean from inside & out the Breakfast serve is best in the morning the serving staff is very friendly all together it was a good experience.
3 out of 5
by A verified traveler

In a pinch good deal .

Posted Nov 18, 2016 on Hotels
the rooms are spacious the king size bed was so comfortable and the free upgraded chaneels were great. The ONLY DOWNSIDE was the BATHROOMS. they have jet tubs nice but old and needing replace . The caulking is coming out the tile is in need of repair . Just sum it up you almost feel cleaner not taking a shower/bath.
Comment from Hotel Management
Nov 21, 2016 by General Manager, Hotel Management
Thank you for such wonderful remarks in regards to your recent stay. I am glad you experienced the great customer service that we try to provide each day. We are in process of renovating Bath tub and more for this hotel. We look forward to having you visit with us again soon.
3 out of 5
by A verified traveler from US

Posted Nov 18, 2016
Old and worn. Mostly construction workers staying there.
4 out of 5
by A verified traveler

Only a 15 minute straight shot to downtown!

Posted Nov 8, 2016 on Hotels
The suite had nice amenities, a sitting room with couch bed, tv, microwave and fridge. It was very comfortable. However, the ceiling fan was very dirty. We did not use it from fear of the caked on dust falling. The jetted tub did not work. Really could have used it after running the Savannah marathon. It was apparent not dusting was performed behind the furniture. When I attempted to plug in my electronics, behind the nightstand, I changed my mind and charged them on the, in room, sink due to the amount dust behind both nightstands. If you get pass the dust and tired enough, relaxing on the couch and comfortable bed was very nice. Only 15 miniutes from downtown!
Comment from Hotel Management
Nov 21, 2016 by General Manager, Hotel Management
Thank you for your comments! I am glad that you enjoyed your stay. I will be sure to let our staff know they had such a positive review such as this one. We truly appreciate your business. WE hope to welcome you back to our hotel in the near future.
3 out of 5
by A verified traveler

No frills, clean place to stay.

Posted Oct 16, 2016 on Hotels
Stayed for the night passing through to Charlotte from FL. The pros were the room was big and had two TVs, and a door separated the sleeping space from the living space. The cons were the jet tub didn't work and the hotel felt a bit dated. The gentleman doing breakfast service was awesome my two little boys loved him.
Comment from Hotel Management
Oct 26, 2016 by General Manager, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. I apologize for your inconvenience of AC noise. T
4 out of 5
by A verified traveler

Posted Sep 27, 2016 on Hotels
The location is convenient because it is close to I-95 and 15 min from the Historic District. The Tybee Island Beach is about 35 minutes drive. The hotel staff is friendly. The room was clean but the décor is dated. The room was a suite and very comfortable. The tub is hard to get into and should be replaced with a shower stall. The water pressure is very low. Overall, it was a good place to stay.
Comment from Hotel Management
Oct 26, 2016 by General Manager, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.
5 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta, GA

Excellent hotel

Posted Sep 26, 2016
Pros: Everything.
Location: Gas and restaurants very close by.
Very comfortable room. Very good breakfast. Very convenient location.
Comment from Hotel Management
Oct 27, 2016 by divya@hmvhotels.conm, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. I apologize for your inconvenience of AC noise. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 14, 2016 on Hotels
2 out of 5
by A verified traveler

Posted Sep 12, 2016
Bathroom cover and seat were the wrong size and room looked dilapidated