- Liked: Staff & service
- Disliked: Amenities, property conditions & facilities
The hotel is in the middle of a major renovation. We had two rooms and both were on the newly redone third floor. Staff came by several times after we arrived to install light bulbs, trash cans, towels, etc. The bathroom had never been fully cleaned after final construction and the remote for the tv controlled the cable, but did not turn it off/on or adjust the volume. We asked for an iron multiple times and waited 1 1/2 hours it did not arrive prior to our departure for the evening. Several members of the staff commented that guests should not have been placed in those rooms yet as they were not fully ready. On the bright side, the renovations will look good when they are finished and the hotel is clean and within walking distance to the river and Savannah sights. The shuttle was very accommodating.