Quick get away
Posted Dec 3, 2016
Hotel room was pretty dirty. Found a disgusting dead bug by the bed, and it was evident the room wasn't properly cleaned in...forever.
Also, I was given a bill at the end of my stay (even though I paid via Expedia - and therefore I shouldn't have gotten a bill). Anyways, the bill was almost 100$ less than what I paid (meaning Expedia has quite the markup on rooms at this hotel). Not surprising, but pretty irritating.
Comment from Hotel Management
Dec 15, 2016 by Online Customer Care Specialist, Hotel Management
Thank you for taking time to write your review. We are happy to hear your child enjoyed the warm pool.
Please accept our sincerest of apologies for the issues you had to endure with the cleanliness of your room, the dead bug and also your billing. All of these things have been addressed with all of our staff.
Your feedback and concerns are important in the maintaining of our facility.