Checked in late did not have front desks full attention preoccupied with family members and children. Pull out couch did not have sheets and had to go to front desk to get. I feel that they should of been brought to my room. Have stayed at other hotels that offer breakfast in morning it they where much better.
Comment from Hotel Management
Aug 5, 2016 by Angela Cooley General Manager, Hotel Management
We apologize for the disappointing service you received from our staff. Our team works hard to make sure our guests are comfortable and receiving our best service. We appreciate you bringing this matter to our attention, and hope for another opportunity to exceed your expectations in the future.