Ratings based on 336 Verified Reviews

4.2 out of 5
88% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from KC, MO.

Review

Posted Feb 15, 2017
Close to Historic District, close to tour stops, parking a problem, forcing you to use valet, which is $24 a day, ouch. Easily gotten to from I-16
5 out of 5
Recommended
for Everyone
by A verified traveler from NC

Nice hotel, staff were very personable

Posted Jan 27, 2017
This hotel is right in the middle of EVERYTHING you want to do, very convenient. Only con I have is, I didn't know about the 25 dollar a day parking fee. That could be something I missed personally when booking but I was slightly annoyed at the thought of an additional 75 dollars during our stay (valet is the only way to park by the way). Other then that great accommodations...
3 out of 5
by A verified traveler

Disappointed for price paid.

Posted Jan 25, 2017
Hotel has no parking unless you are happy to pay for valet parking at $24 per night. Check in was fine but we only had three sets of towels so had to request another set as we were four guests which were quickly brought to us. For some reason we were given a handicapped room and while we appreciated the extra space, bathroom needed cleaning/updating. Appeared to have water splashes down the wall. Prior guests listerine bottle was still on sink. Our stay included breakfast but we were given a bill at breakfast which again thankfully they changed it. Beds were comfy. Just expected more for the price paid. Breakfast was good and the waitress was excellent and very friendly.
4 out of 5
Recommended
for Everyone
by A verified traveler from F

Nice hotel, easy to walk everywhere.

Posted Jan 22, 2017
Nice hotel, friendly staff. Location is perfect. Savannah is a walking city, and that's exactly what you can do when staying at this hotel.
3 out of 5
by A verified traveler

Room # 441 Very noisy !

Posted Jan 14, 2017
Beds very comfortable! Room could of been cleaner. Mirror yuck.
Comment from Hotel Management
Jan 19, 2017 by Bryan, Hotel Management
Dear Guest, Thank you for your comments. I am pleased you found our rooms to be very comfortable. I do apologize if your room was anything less then spotless. I have discussed your comments with our housekeeping team so that we can make sure we continue to train our team members to provide the type of experience our guests have come to expect. Sincerely, Bryan - GM
3 out of 5
by A verified traveler from Florida

Valet parking was an issue

Posted Jan 5, 2017
Pros: The staff once inside were very helpful.
Cons: Better parking situation or more attendants.
Location: Nice restaurants, east to walk to river front shops. We enjoyed taking the on and off tour.
When we arrived around 2 PM the valet advised us to go somewhere and come back since the valet parking was really backed up. We had driven for 3 hrs and did not want to go somewhere else and come back. So we parked the truck, took our own luggage out and carried to the room ourselves. Not Marriott worthy.
Comment from Hotel Management
Jan 13, 2017 by Bryan, Hotel Management
Dear Diane, Thank you for your comments. I do apologize for any inconvenience with our valet. This is definitely not the first impression we would like to make with our arriving guests. I have discussed your comments with our valet team and we will continue to work hard to make sure this issue does not occur again in the future. Sincerely, Bryan - GM
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 4, 2017
Great location for the downtown area. Walked everywhere.
4 out of 5
Recommended
for Everyone
by A verified traveler

Enough room for a family of 4 adults

Posted Jan 2, 2017
We were thrilled to be placed in a corner room with lots of space and 2 windows to enjoy the view. Enough space for everyone. The large counter top was great extra space.
4 out of 5
Recommended
for Everyone
by A verified traveler

nice hotel close to the old town

Posted Dec 30, 2016
Pros: location
nice location, close to everything. walking distance. clean rooms.
5 out of 5
Recommended
for Everyone
by A verified traveler

in town took uber and cabe it is walking distance

Posted Dec 27, 2016
Pros: the front desk staff
the hotel was great good price they have a indoor hottub and gym out door pool not heated clean hotel friendly staff I will stay again