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Reviews of DeSoto Beach Hotel

3 out of 5
DeSoto Beach Hotel
212 Butler Ave, Tybee Island, GA

Reviews

8.4

Very Good

Rating 10 - Excellent. 457 out of 1003 reviews" "
Rating 8 - Good. 341 out of 1003 reviews" "
Rating 6 - Okay. 128 out of 1003 reviews" "
Rating 4 - Poor. 54 out of 1003 reviews" "
Rating 2 - Terrible. 23 out of 1003 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Frank

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was safe & clean . Very friendly staff
Stayed 1 night in Apr 2024
Response from manager on Apr 19, 2024
thank you for your feed back we appreciate it

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024
Response from Manager on Apr 17, 2024
Thank you for the review!

10/10 Excellent

charles, Greenville

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was so friendly and helpful!
Stayed 2 nights in Apr 2024
Response from manager on Apr 14, 2024
thank you for feed back , we appreciate it, and hope to see you again soon

10/10 Excellent

Jim, Dublin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved being so close to the beach. Didn't love the garbage truck noise at 6am on Monday morning. Also would like to see someone address people playing loud music in the parking lot a few different times during our stay. Maybe just a sign that notes "Quiet Area" as I know it is hard to manage that. People at the desk were great!
Stayed 1 night in Apr 2024
Response from manager on Apr 12, 2024
thank you for your review, and for staying with us , we are glad to hear that you had a great stay with us, hope to see you again

8/10 Good

Seth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our overall stay was excellent!
Stayed 3 nights in Apr 2024
Response from Micheal on Apr 9, 2024
Thank You, hope to see you again when you return to Tybee Island

8/10 Good

Brian

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Being on the beach was awesome! Housekeeping has room for improvement. We had to ask for toilet paper, soap, cleaning rag and large garbage collection bag was left in our room upon cleaning. Breakfast is very basic, but okay and ready earlier than 7am.
Stayed 7 nights in Mar 2024
Response from manager on Apr 7, 2024
hello Mr. Brain thank you for your review and your stay with us , we apologies for the house keeping issues , we will address that issue , hope to see you again

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is extremely helpful and courteous! The scenery is beautiful!!
Stayed 2 nights in Mar 2024
Response from manager on Apr 3, 2024
thank you for your review , hope to see you again

8/10 Good

Cynthia, Ellington

Traveled with family
Liked: Staff & service
Beach access was great. Heated pool was pretty good for March. No bathroom for the pool and we were on the third floor so that was unhandy for the kids. Room was sufficient. Bed and bathroom seemed clean but room itself……. Not so much. Area felt safe. Able to walk to a few things. No food friendly restaurants for children nearby
Stayed 2 nights in Mar 2024
Response from manager on Apr 3, 2024
thank you for your feed back we appreciate it

8/10 Good

Katrina

Stayed 2 nights in Mar 2024
Response from manager on Apr 3, 2024
thank you for your feed back

8/10 Good

Timothy

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
pros... On the beach, close to Savannah, friendly staff, easy/free parking cons... Older hotel that needs some updating, mold/ mildew on bathroom fixtures.
Stayed 3 nights in Mar 2024
Response from manager on Mar 27, 2024
thank you for staying with us , and for your feed back , do hope to see you again

8/10 Good

Judy

Stayed 1 night in Mar 2024
Response from Manager on Apr 8, 2024
Thank you for the review

10/10 Excellent

Kelly, Huntersville

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel right on the beach. Our room was a suite, big balcony, comfortable. Overall, I would stay here again. Breakfast was okay, parking is a little tight. Pool is heated and its right by the beach.
Stayed 2 nights in Mar 2024
Response from manager on Mar 21, 2024
Mrs. Kelly we appreciate your feed back, Glad to hear had a great stay with us , we hope to see you again

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from manager on Mar 18, 2024
thank you for your feed back

10/10 Excellent

lenore

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was right on the beach so you can easily get to the beach. The pool was nice. Front desk was friendly. There is only one parking spot per room and we had 2 cars so we had to pay to park the other on the street in front of the hotel, parking on the island is $4.00 per hour from 8AM to 8PM
Stayed 3 nights in Mar 2024
Response from manager on Mar 15, 2024
Good morning thank you for your feed back and your stay with us . we hope to see you again

10/10 Excellent

Frieda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a lil gem by the ocean. Nice and clean. Continental breakfast included and different types of rooms to choose from. Great place for a couple or family. Right on the beach
Stayed 1 night in Mar 2024
Response from manager on Mar 12, 2024
thank you for the feed back, we appreciate it. So glad you and your family enjoyed your stay with us , we do hope to see you again.

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet. Beautiful ocean view
Stayed 2 nights in Mar 2024
Response from manager on Mar 11, 2024
Good morning Mr. David thank you for staying with us and your feed back . We appreciate it. hope to see you again

10/10 Excellent

SUSANNE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is right on the beach. Very convenient if you have kids. The pool is heated and decent size. The rooms were comfortable and parking was free. TV has every channel available. Our room was wheelchair accessible.
Stayed 2 nights in Mar 2024
Response from manager on Mar 5, 2024
thank you for your feed back

10/10 Excellent

Leonardo, Raritan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location however without transportation it's difficult to get around the island.
Stayed 3 nights in Mar 2024
Response from manager on Mar 4, 2024
thank you for you feed back

8/10 Good

richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nicely furnished. I did notice some mildew above the tub surround and some of the ceiling tiles are black around the edges. The breakfast area was nice. We enjoyed the continental breakfast and a walk on the beach.
Stayed 1 night in Feb 2024
Response from Micheal on Mar 2, 2024
Thank You so much for your review. hope to see you again.

6/10 Okay

David

Traveled with family
Disliked: Amenities
Bed was bad, foul ordor of sulfur filled the room, needs some updates.
Stayed 3 nights in Feb 2024
Response from manager on Feb 28, 2024
thank you for you feed back

6/10 Okay

hamid

Traveled with family
Disliked: Staff & service, property conditions & facilities
Limited parking not a good breakfast . Most of the time out of breakfast items
Stayed 3 nights in Feb 2024
Response from manager on Feb 27, 2024
thank you for your feed back

10/10 Excellent

Johnnie O

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great.
Stayed 2 nights in Feb 2024
Response from manager on Feb 26, 2024
thank you for your review

10/10 Excellent

Cindy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was extremely friendly!
Stayed 1 night in Feb 2024
Response from manager on Feb 25, 2024
hank you for your review we appreciate it. hope to see you again

10/10 Excellent

Elizabeth

Stayed 1 night in Feb 2024
Response from manager on Mar 21, 2024
thank you for staying with us , we appreciate your feed back and hope to see you again

10/10 Excellent

David

Stayed 1 night in Feb 2024
Response from manager on Mar 21, 2024
thank you for staying with us , hope to see you again

10/10 Excellent

Cameron

Stayed 1 night in Feb 2024
Response from manager on Mar 21, 2024
thank you for your feed back , we hope to see you again

10/10 Excellent

keith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we enjoyed our stay.
Stayed 3 nights in Jan 2024
Response from manager on Feb 2, 2024
thank you for your feed back . we hope to see you again

10/10 Excellent

Chris

Stayed 2 nights in Jan 2024
Response from manager on Jan 27, 2024
thank you for you feed back. we appreciate you.

10/10 Excellent

Tammy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was perfect. I would recommend you!!!
Stayed 2 nights in Jan 2024
Response from manager on Jan 26, 2024
thank you for your feed back

4/10 Poor

Victor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Cheap
Stayed 7 nights in Dec 2023
Response from Manager on Jan 10, 2024
Hi Victor, we wish we could have improved your experience. We received no complaints during the 6 nights you were here.

10/10 Excellent

Sandra

Stayed 1 night in Jan 2024
Response from Manager on Jan 10, 2024
Thank you for the review!

6/10 Okay

Jean

Traveled with family
Disliked: Staff & service
Good location for Tybee. Good food is in easy walking distance and it’s right on the beach
Stayed 3 nights in Oct 2023
Response from Manager on Jan 10, 2024
Thank you for the review

10/10 Excellent

Delena, Cleveland

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very nice place to stay. I love being so close to the beach. I was also impressed by the breakfast options.
Stayed 2 nights in Nov 2023
Response from Manager on Jan 10, 2024
Thank you for the review!

10/10 Excellent

Mark

Stayed 2 nights in Dec 2023
Response from manager on Jan 27, 2024
thank you for your feed back . We appreciate it.

4/10 Poor

Glenn

Traveled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
The check in was very slow. It didn’t seem like there was enough staff and their computer system was very slow. The check in person let someone already staying there jump ahead in line and spent several minutes with her rather than with the two parties already waiting to check in
Stayed 1 night in Dec 2023
Response from Manager on Jan 1, 2024
Thank you for the feedback. We will review with desk staff.

10/10 Excellent

Cynthia M

Liked: Cleanliness, staff & service, property conditions & facilities
Was looking for stay to get lots of rest this was great!
Stayed 4 nights in Dec 2023
Response from Manager on Jan 1, 2024
Thank you for the review!

10/10 Excellent

Lynn, Fayetteville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to the beach. Room had good cabinet space, refrigerator and microwave. Breakfast a bit simple- no eggs.
Stayed 2 nights in Dec 2023
Response from Manager on Jan 1, 2024
Thank you for the review!

8/10 Good

Cortney

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Manager on Jan 1, 2024
Thank you for the review

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!!! Heated swimming pool, free parking, coffee all day long, clean, ocean view, very nice stuff!!!!
Stayed 1 night in Dec 2023
Response from Manager on Jan 1, 2024
Thank you for the review!

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Mediocre
This is definitely not a 3 star hotel. 1 or 2 star maybe. It’s old and completely run down…moldy bathroom edges, water stains on the ceiling, the refrigerator makes a loud noise all night long, and the walls are paper thin so you can hear everything surrounding you so forget about a good night’s sleep. I can’t even imagine how loud it is in the height of summer when it’s full and people are partying! The carpet was also completely wet - maybe they cleaned it before I checked in? Anyway that was gross and weird - I kept my shoes on the whole time! The best things about this place are the location and the parking is easy. If that’s what you’re looking for and you don’t care about anything else then cool, you’ll enjoy it! Otherwise it’s pretty lack luster especially for the price. However I’m not really sure there’s anything much better on tybee so this might be your best bet for the location, but just be forewarned.
Stayed 1 night in Dec 2023
Response from manager on Jan 26, 2024
thank you for your feedback . we will address the issues of concerned

10/10 Excellent

patricia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it had everything we needed. the staff went out of their way ti help me with luggage. Lacie was very helpful.
Stayed 2 nights in Nov 2023
Response from Manager on Nov 28, 2023
Thank you for the review!

10/10 Excellent

Marla

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay here. Staff was wonderful, breakfast was good, and awesome beachfront location.
Stayed 1 night in Nov 2023
Response from Manager on Nov 28, 2023
Thank you for the review!

8/10 Good

Kim

Traveled with group
Liked: Cleanliness, staff & service, amenities
Loved the location, friendly people, loved the parking, love the hotel the only thing that bothered me was I saw a mouse come out of the south wall socket.
Stayed 1 night in Nov 2023
Response from Manager on Nov 27, 2023
Thank you, pest control was called immediately.

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from manager on Nov 23, 2023
thank you for your stay with us

10/10 Excellent

Laura

Stayed 1 night in Nov 2023
Response from manager on Nov 15, 2023
thank you for your stay . Hope to see you again

10/10 Excellent

Leslie

Stayed 2 nights in Nov 2023
Response from Manager on Nov 13, 2023
Thank you for the review!

8/10 Good

Delfina, Forest Hills

Liked: Staff & service
The rooms are clean and comfy the halls are old and need a remodel wasn’t a bad stay it is in a good location on the beach the hotel just really needs a remodel breakfast offered is limited
Stayed 2 nights in Oct 2023
Response from Manager on Oct 26, 2023
Thank you for the review

8/10 Good

Warren

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great! Clean, courteous, close to beach, dining etc. The only drawback was the service from Expedia and the extra charges they added to the bill. Next time will go direct to hotel.
Stayed 1 night in Oct 2023
Response from manager on Oct 25, 2023
thank you for your review and staying with us . hope to see you again

8/10 Good

Amber, Polk

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Manager on Oct 23, 2023
Thank you for the review

8/10 Good

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice.
Stayed 2 nights in Oct 2023
Response from Manager on Oct 22, 2023
Thank you for the review