Posted Feb 17, 2017
The cookies at checkin where good but it was way downhill after that. The room was just not clean in general but specifically there was hair not belonging to anyone in my family in the shower, the bed was dirty with a brown (!) stain on the sheet, and there was a spider in the bed that I had to chase away. In addition to the uncleanliness, the TVs only partially worked with them freezing between channels and on one TV the volume would not adjust. The pull out sofa bed's mattress had to be from the 1970s and was so bad that we just had our child sleep in the bed with us, which negated the need for the suite we payed extra for. I reported that my stay was not too good at check out and I got a weak apology and that was it. Oh, and the wifi was slow!