Ratings based on 1,087 Verified Reviews

4.4 out of 5
90% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent location,

Posted Jul 11, 2017
Enjoyed a long weekend in Savannah. The hotel is in a great location. Rooms are very nice and the hotel staff went above and beyond to make our stay a great one. Will definitely stay here again.
Comment from Hotel Management
Jul 12, 2017 by General Manager , Hotel Management
Thank you for being our guest at DoubleTree by Hilton Hotel Savannah Historic District. We are delighted to know our location was ideal for your visit and that you were impressed with the southern hospitality provided by our staff. I will be sure to share your compliments with my entire team for a job well done! It was a pleasure hosting you, and we look forward to welcoming you back soon! Juan Mera, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from TN

Nice hotel close to the market square

Posted Jul 8, 2017
The hotel was nice and the staff was fantastic. They did not have self parking and vallet parking was very expensive. We would have saved money parking a few blocks away at a parking garage. The complimentary internet was awful. They did have an up charge for better internet. However since we were rarely at the hotel it wasn't a problem. Would visit again just for the staff alone.
Comment from Hotel Management
Jul 9, 2017 by General Manager, Hotel Management
Ashley, we appreciate your feedback and thank you for letting us know that you enjoyed the warm service provided by our team. Your comments, however, indicated areas where we could focus attention to improve our service, and we will evaluate what we can do differently going forward. It was our pleasure serving you, and we look forward to your visit to DoubleTree by Hilton Hotel Savannah Historic District. Juan Mera, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Atlantic Beach, NC

Great Hotel

Posted Jun 23, 2017
We picked the Doubletree because of its location. We parked the car at the hotel and then walked all over. Loved this about the hotel.
Comment from Hotel Management
Jun 24, 2017 by General Manager, Hotel Management
Betsy, we are delighted to know DoubleTree by Hilton Hotel Savannah Historic District was the perfect location for your tour of the oldest city in the state of Georgia. It is great to read you enjoyed the many attractions and restaurants within walking distance of our hotel. Thank you for staying with us, and please come back to explore more of our charming southern city. Juan Mera, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from W Palm Beach, Fla

it is center of everything easy access to all !

Posted Jun 2, 2017
Pros: read above ..wink cookies
Cons: think its been covered there is certain amount of noise due to main street below ..but ear plugs work could use Hurricaine windows block noise
Location: above
we were only staying one night ..but love Savannah (been before ) I have knee issues; so needed to be where I could get to some things quick ! ( has heated out door pool and spa ) this is a walking town!! but there are trolleys very quaint place Hotel was lovely inside all staff is very eager to help in any way they can !! recommend Vic's on the water has piano bar just a fun place with great food and nice back ground music and atmosphere ! you really need to stay at least 2-3 days to really experience more .. room was nice had coffee maker and also coffee 24 hours in lobby ..PS their cookies are great !
Comment from Hotel Management
Jun 3, 2017 by General Manager, Hotel Management
Kam, thank you so much for the fabulous review! It’s our pleasure knowing you loved all the aspects of your visit, particularly our convenient location and your room along with the amenities. We hope to see you again soon at the DoubleTree by Hilton Hotel Savannah Historic District. Juan Mera, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 7, 2017
Very nice hotel , stay there every time we go to Savannah! Close to river street and close to the market in town
Comment from Hotel Management
May 8, 2017 by General Manager , Hotel Management
We love having guests return to stay with us again and again. Nothing pleases us more than to know that our southern hospitality, outstanding service, and amazing location continue to bring you back for wonderful experiences. We appreciate your loyalty and look forward to your next visit at DoubleTree by Hilton Hotel Savannah Historic District. Juan Mera, General Manager
5 out of 5
by Donald

Posted Apr 13, 2017 on Hotels
Comment from Hotel Management
Apr 14, 2017 by James, Hotel Management
Donald, thank you for your fantastic rating. We're pleased you stayed at the DoubleTree by Hilton Hotel Savannah Historic District. We are delighted you enjoyed every aspect of your visit and were completely satisfied. We look forward to having you as our guest again soon! Juan Mera, General Manager
5 out of 5
by Sornaura

Convenient, friendly and immaculate accomodations

Posted Feb 28, 2017 on Hotels
I didn't realize that the parking was valet only until I went on to the hotel's website the morning of before my arrival. Needless to say, I wasn't very pleased about that! But I sucked it up as a lesson learned and will READ EVERYTHING when booking from here on out. That was the only major dissatifier during my one night stay. Upon arrival, the valets were welcoming and friendly as were the ladies during our check-in process. The concierge was both helpful and informative...And his bright smile was everything (Lol)! The room was immaculate, beautifully decorated and very spacious. We thoroughly enjoyed our accommodations. We did however, have one complaint...Being on the second floor facing the street created a somewhat of an issue due to the noise level. I was convinced that there was a garbage truck parked outside our room!! That's when we investigated and learned that the noise was from various forms of transportation that stopped right under our room. Honestly, I really got annoyed with all that. Fortunately, it was pretty quiet at night though. The only other issue I had was upon check-out. I'd already paid for my room online but asked if I could use by debit card to cover the valet services instead of using my credit card on file for incidentals. I was told yes, and my debit card was run. Later that evening, I realized that my credit card was also charged for the same $29. I guess now I'll have to make a call to get that charge removed. :(
Comment from Hotel Management
Mar 2, 2017 by General Manager, Hotel Management
Sornaura, thank you for staying with us at DoubleTree by Hilton Hotel Savannah Historic District. We are pleased you loved our service and the cleanliness of your room. However, we are sorry for the noise issue you encountered during your visit. We will do our best to provide a room on a higher floor on your next stay. We also apologize for the inconvenience regarding the charges. Our front desk will be happy to assist you with any further queries you may have. We hope to see you again soon. Juan Mera, General Manager
5 out of 5
by Mike Imparato

awesome hotel choice for Savannah

Posted Feb 21, 2017 on Hotels
Honor Club room was magnificent. I think the $29 for parking was excessive. Breakfast service was horrible but the manager comped the meal..
Comment from Hotel Management
Feb 23, 2017 by General Manager, Hotel Management
Mike, thank you for taking the time to share a feedback about your stay at the DoubleTree by Hilton Hotel Savannah Historic District. It's great to know you were impressed with your well-appointed room. Although you experienced some service issues, I am happy that my associates resolved it to satisfaction. We hope you will come back to visit us again soon. Sincerely, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Savannah

Good hotel

Posted Feb 10, 2017
Cons: The shower needs improvement. The water was cold in the shower and could not be turned any higher. This was a major inconvenience for me.
The hotel was very clean, spacious and had great costumer service! It is located in downtown Savannah and only a short walk from many bars and restaurants. This hotel was more reasonably priced than many of the other hotels around for the same quality. The only issue I had with this hotel was the water temperature in the shower was freezing cold and would not adjust to a warmer temperature.
Comment from Hotel Management
Feb 13, 2017 by General Manager, Hotel Management
Thank you for choosing the DoubleTree by Hilton Hotel Savannah Historic District for your stay in the area. We are delighted to know you were very pleased with our pricing and enjoyed your room and the location of our hotel. However, I apologize for the difficulties you had in getting the desired water temperature. We conduct preventative maintenance but unfortunately, we cannot anticipate every problem. Thank you for bringing this to our attention, as the property engineer has been dispatched to repair the problem in the room you occupied. It was our pleasure serving you, and we hope you will stay with us again when your travels bring you this way. Sincerely, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location and very clean

Posted Jan 30, 2017
Within walking distance to all of the good shops and Riverstreet, and the whole hotel was very clean! Made for a great weekend stay with friends!
Comment from Hotel Management
Jan 31, 2017 by General Manager, Hotel Management
Thank you so much for the fabulous review! We are delighted you loved our location being close to your places of interest and the cleanliness of our hotel. Thanks again, we hope to welcome you and your friends back at the DoubleTree by Hilton Hotel Savannah Historic District whenever your travel brings you this way. Sincerely, General Manager