Ratings based on 650 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.4 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Pennsylvania
Southern charm at a good pricePosted Oct 3, 2015
Pros: Friendly staff, lemonade, coffee, evening cordials and breakfast all were included with the room.
Cons: The wooden floor has been waxed and is a bit slippery.
Location: Convenient to the riverfront, convention center (by ferry) and downtown.
Very welcoming, friendly and helpful staff. Nice decor. Location is convenient to river front and historic sites in Savannah. Cost of stay is very reasonable.
by A verified traveler from Atlanta
Good and BadPosted Sep 22, 2015
Cons: Better cleaning staff
Location: everything is within walking distance
The front desk staff were great. That being said the room was not clean or cleaned during our week long stay. The cleaning staff did not much more than make the bed and wipe the sink out. The rugs and floor were dusty and had not been vacuumed, the tub had a film on it that could be felt. It was disappointing because the front desk staff were friendly and helpful the building is charming and in a great location but the cleaning staff really needed a lot more oversight.
by A verified traveler
Kind of disappointingPosted Sep 22, 2015
The front desk staff were great BUT the rooms although at first glance are charming were not cleaned very well when we checked in. We thought it was just a mistake but the following 4 days never got better. They need to have someone go in and check that the cleaning staff are doing their jobs as well as the front desk staff does theirs!
for Everyoneby A verified traveler from Boston, MA
Great hotelPosted Sep 20, 2015
Excellent location. Staff were friendly and helpful! Would definitely stay again and recommend to friends
for Everyoneby A verified traveler from Fort Lauderdale, FL
Perfect location--perfect charm!Posted Sep 19, 2015
Pros: Staff was very friendly and helpful!
Location: Bay Street is right across the street from the charming and busy River Street area. Close by: City Market, The Pink House, the Savannah Theatre.
First visit to Savannah. East Bay Inn has all the charm and beauty of Savannah under it's roof--heard they also have a 'ghost' but never saw it. Lovely room. Easy to walk to everything in the historic district.
for Everyoneby A verified traveler from Simpsonville, SC
Overnight tripPosted Sep 17, 2015
Location: We were only a block from the river, which we loved. We did the dinner entertainment cruise, it was great. Stopped in a couple of taverns for drinks.
We had friends in from New Zealand and wanted to take them somewhere for a nice overnight trip, this was perfect, they loved it. We'd never been to Savannah and this worked great. Front desk were very friendly and helpful. The rooms were clean and they even put a chocolate on the pillow when they came in and turned the beds down, lovely. Our friends and a small problem with the a/c and they fixed it right away. They were so happy and pleased. We will be back.
for Couplesby A verified traveler from Norfolk, VA
Unique and Charming InnPosted Sep 17, 2015
Pros: Uniqueness. Location.
Cons: Would love to have had more plugs in the room for devices. Power strips would help. The complimentary breakfast was okay, but not very "classy."
Location: Museums, beautiful homes and parks, upscale shopping, Paula Deen's "Lady and Sons" restaurant.
Great experience overall. Wonderful staff, especially Julie at the front desk and "Melvin the Bellman."
for Everyoneby A verified traveler from Ciudad de México
Lindo hotel en el centro histórico cerca del rioPosted Sep 11, 2015
Pros: Lo que dije en la reseña
Cons: Puede mejorar la limpieza
Location: Savannah es un lugar muy bonito, puedes caminar por el centro histórico y hay muchos parques, también hay restaurantes, tiendas y tours.
El hotel East Bay Inn es muy acogedor, la decoración agradable y comoda, el personal muy amable. Incluyen un desayuno sencillo y a las 6:00pm ofrecen botanas y bebidas. Todo el día tienen café y limonada. Te dan botellas de agua gratis. El estacionamiento es cómodo. Muy buena ubicación.
for Everyoneby A verified traveler from St. Paul Minnesota
Marvelous Property!! Wonderful place to stay!!Posted Aug 23, 2015
Cons: It would be great to have small refrigerators in the rooms. The bathrobes provided were marvelous, but could be a bit larger. Not all of us are small.
Location: East Bay is convenient to everything. We were able to walk all over the Historic District. Lots of great places to eat, shop and enjoy. All very close
From the time we arrived to our departure, East Bay made us feel welcome, and did everything they could to make our stay exceptional. We were greeted with warmth and caring. The staff at the front desk was so warm and friendly. This must be true southern hospitality. Our room was spotless, wonderful to look at, bright and spacious. The wine and cheese gathering was so much fun. Another item, we felt very safe during our stay. That is a positive anywhere. The included breakfast was quite good. French Toast, Grits, Scrambled Eggs, very good quality Biscuits and gravy, two kinds of sausage, apple and orange juice, hot coffee. Plus a varied assortment of dry cereals, some pastries and fruits. Very nicely done. When we checked out at eleven AM we were allowed and encouraged to leave our luggage and items we had purchased at the hotel while we enjoyed the sights of Savannah. What a relief to know they were safe, and would not disappear out of our car. We had the Concierge call the trolley company and setup a pickup, then we walked the block and a half to the pick up point. We had just gotten there, and the Concierge showed up unexpectedly with a coupon to receive a discount on the Trolley Tour. You never see that kind of service elsewhere. When we go back to Savannah we will stay at the East Bay again, and will recommend it to others.
for Everyoneby A verified traveler from houston, tx
Nice hotel. Definitely had the charm of Savannah.Posted Aug 10, 2015
Friendly staff. Hotel has old world charm. Location is great near the river and wonderful shopping.