Posted Aug 8, 2016 on Hotels
Upon arrival, I was told that I had reserved a smoking room (not true) w king size bed so they put me in a double non - smoking room. After going to get my reservation to verify what I had reserve which is a king size non-smoking room and after showing it to the attendant, she said there was nothing she could do because they were full. Bottom line up front is, w my late check-in (1030 pm), they gave my room away and then lied about my reservation - not cool!! and will not be staying there again.